My wife and I have been eBay members for over 20 years, have 800+ positive feedbacks in each of our two accounts, no neutrals or negative feedbacks. But recently eBay slapped selling restrictions on our accounts for an "association" with an account of our son, who have had issues with a few buyers.
We don't know the details of that conflict and have nothing to do with it. The only possible association between his and our eBay activities could be that once a year before Christmas he and his family comes to visit us and he had logged into eBay from his laptop into his account.
We don't share passwords, bank or PayPal accounts, current address, phone numbers or anything else that qualifies to be an "association". He lived with us years ago when studying (at college). Other than name and that very old residence information there is nothing to associate us on the eBay.
The eBay message about restrictions cited a "POSSIBILITY of circumventing" of eBay selling rules, without any attempt to find out if any such activity is actually taking place.
I have had an online chat with an eBay restrictions appeal team member, described all of the above and was assured that the restriction will be lifted within 5 to 10 minutes. It did not happen yet after two days.
I wonder how legal are this kind of eBay restriction practices in terms of presumptions of innocence until proven otherwise. I have read about similar stories online and failed attempts to resolve the issue by appealing.
Being in our 60s we are selling just a few to several items per month that we don't need for whatever reason. It is not affecting us money wise. Also the items that we sell are completely different from what our son has in his eBay store.
So what are we guilty of and why it is impossible for eBay to determine that the association is highly unlikely?
I would appreciate your comment about this situation and, possibly, highlight this issue to the public in general.