|Thu Jan 31 2019 13:01:19|
Are Warranties Invalid on eBay Purchases?
Valid reason not to purchase anything from eBay. I am an 84-year-old widowed Navy vet living on Social Security. I purchased a Cuisinart new compact bread maker from an eBay merchant. I selected Cuisinart because they offered a three-year warranty.
The merchant stated that the box was somewhat damaged but the appliance was new and undamaged.
The first clue that the merchant was less than trustworthy was that they notified me that the item had shipped by Priority Mail. The item took 10 days to arrive and had shipped by Media mail, a clear violation of USPS rules.
60 days after purchase, the mixing paddle in the bread pan locked up, and if I continued to use it would have destroyed the motor. I supplied my PayPal invoice to Cuisinart as proof of purchase and asked for a new bread pan under the warranty. My claim was denied stating that warranty is void when the item is purchased from eBay.
So, I'm stuck with a useless bread machine. Don't purchase from eBay.
In addition I had oral cancer so I can't communicate by phone. eBay has no way for you to communicate by email to file a complaint.
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