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Tue June 19 2018 14:21:34

Etsy Masks Buyer Email Addresses

By: Reader

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Dear Ina,
As of June 12th I have noticed on the payment notification that I get from Etsy that the email address of my customer no longer appears, just like on the eBay payment notifications from PayPal. 

On the email I receive from Etsy, if I hover over the link at the bottom of the payment notification that says "Send Them An Email" you can see the email address of your customer. But it no longer appears printed on the payment notification email.

Yet another example of Etsy following what eBay does. I shudder to think what might be next!!! 
Marie

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Readers Comments

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: rover This user has validated their user name.

Thu Jun 21 05:23:39 2018

I foresee more and more Etsy sellers doing deals ''off site'' in response to Etsy sleazy and money grabbing policies which have fallen particularly hard on non - US sellers.

Here are just a few:-

Localization in search which directs buyers to their own country and is unfair to sellers from smaller non US countries who rely on the US market for custom

Showing only US merchandise to buyers who filter search by ''ships in 1/2 days

Their latest greedy money grab of charging rased transaction fees on shipping - which will hit international sellers much harder than US sellers.

Yet we ALL pay THE SAME fees!

Etsy is no longer a global platform.

I have just coaxed two big sales ''off Etsy'' with payment by bank transfer which means no fees for anyone as bank transfer is free in the EU. I have done so without remorse.

Etsy has not played fair with me. Tit for tat.

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: felyne This user has validated their user name.

Thu Jun 21 06:58:23 2018

They got this big without sneaky tactics, why start now? This will get run into the ground like ebay. Start ur own site and direct ppl there before you can't. Once a company goes public....

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: rover This user has validated their user name.

Thu Jun 21 07:52:04 2018

Well here is another of the Etsy sleazy tactics that they have admitted to.

Each seller is allotted a ''citizen score'' which affects their visibility in search. This ''citizen score'' can include business related matters such as their feedback quality, cases buyers raise against them, listing infringements and so on. However it can also include non business criteria such as getting a telling off in the community forum because someone who is in the business of being offended or some semi educated mod disapproved what they said!

This sounds like something better suited to the Third Reich or Soviet Russia than America in the 21st century.

Judging by Etsy's record in dealing with the big resellers on the site (and persecuting small vintage and handmade sellers who have the odd doubtful item in their shop) we can be sure that once again the Ali Express sellers will have a preferential citizen score to ensure their presence on page 1 of search

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: NoFreeLunch This user has validated their user name.

Thu Jun 21 08:25:35 2018

A " citizen score," sounds exactly like what Communist China just enacted on their citizens.
Only Communist China calls it a " social credit score," which has nothing to do with getting credit.
It deals with people being able to do things.
The system has been used to ban people and their children from certain schools, prevent low scorers from renting hotels, using credit cards, and black list individuals from being able to procure employment.
So, it sounds like Etsy is following the Communist model, but we all knew that.

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: timeaftertime This user has validated their user name.

Thu Jun 21 09:56:23 2018

I sell on Ruby Lane where I get copies of every Buyer email correspondence sent to my personal email account. RL encourages shop owners to correspond through their system (so if there is a problem, correspondence will be ''on the record'') but we are free to communicate with our customers any way we want.  

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: timeaftertime This user has validated their user name.

Thu Jun 21 10:05:04 2018

Sorry, to clarify, what I should have said is: " Ruby Lane encourages shop owners to correspond through their FORMAL PURCHASE ORDER system"

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: hopeforthebest This user has validated their user name.

Thu Jun 21 10:37:47 2018

The statement above should be: Ruby Lane encourages you to contact your buyers - for now.

You're not paranoid if everybody really IS out to get you. :)

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: Henrietta McClellan This user has validated their user name.
Web Site

Thu Jun 21 10:49:22 2018

Seller may need eMail address in order to inform buyer of important information on the ad which most buyers do not read.  

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: Henrietta McClellan This user has validated their user name.
Web Site

Thu Jun 21 11:03:13 2018

Etsy does nothing to improve selling on their site for those of us who sell REAL Antiques (100 yrs old & older), REAL vintage Items (50 - 100 yrs old), Collectibles and Discontinued Items which are newer. If they would correct this situation more dealers would sign up with them. Also, they should demand that a date or era appear on every listing.

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: pennyemporium This user has validated their user name.

Thu Jun 21 12:07:10 2018

my june 9 order showed the buyer email addy.  my june 19 order did NOT have the buyer email addy.  

and another disconcerting change on Etsy is my sales are off 40% YTD starting in april.  for the year before that i had been in one of the 'rolling blackout' Etsy's 'tests'.  

and just like Ebay, on Etsy i appear to only be allowed X-dollars of sales per month.  never more than a certain dollar amt no matter what 'gimmick' they want to sell me.  free shipping, lower prices, promoted sales, buying ads.... nope.  every month, the same $amt of sales, until april.  then the ceiling was lowered to 40%.  

i think sellers have a right to be 'paranoid'.  

Perminate Link for Etsy Masks Buyer Email Addresses   Etsy Masks Buyer Email Addresses

by: timeaftertime This user has validated their user name.

Thu Jun 21 20:48:58 2018

@hopeforthebest   -  I don't think there is any ''for now'' about it. Ruby Lane does not encourage me to do anything. I can use their recordkeeping system if I want, or not. I actually prefer the ''formal'' order system because I can record everything or anything I want in it, to make it part of the ''record'' about any given sale. Then if there is ever any misconstruing by either customer or store owner, there is documentation and management is right there and will get involved if necessary.  I've been there since 2000 and only two or three times was I nervous about a sale, though.  

And I can correspond with customers any way I want, not being required to use Ruby Lane's system.  

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