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Thu Oct 4 2018 21:07:40

USPS Credits Seller for Overpaying Priority Shipping

By: Reader

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Dear Ina,
You inquired whether we had experience with USPS cost adjustments for shipping labels, and I received my first today. It was in my favor - I had overpaid $2.61 for a Priority package (through eBay shipping) and they informed me that they were refunding that from a USPS notice of the over payment. 

That refund landed in my PayPal account, and so far I haven't seen any mention of eBay's 10% surcharge of that postage payment. No big deal, it's only twenty-six cents, right?

But it immediately occurred to me that a seller could systematically plug in heavy weights and enjoy lots of these adjustments which would be pretty invisible to buyers, especially if sellers don't inform them of the gross shipping weight of a package (I do, but I missed on that one to the tune of two ounces and charged the buyer and paid for six pounds while my package came in at 4# 15 ounces).

My second reaction was that eBay will probably soon watch for systematic overcharges like that and set some threshold for how many times they see it and set up a method for dinging sellers if they do see that. 

As far as I know, they haven't addressed that possibility and I hate to give them ideas, but I'll bet it's right around the corner.

There's an argument for using third-party shipping software UNLESS eBay's negotiated rates are lower than the third party's. I "miss" sometimes when I guess what the gross weight of a package will be when I mail it and if I think the step up to the next pound or next ounce is insignificant I let it go. I predict that will become a dangerous practice and just wanted to alert other sellers of something I think I see coming down the pike.

Sincerely,
Saintsteven

Comments (12) | Leave Comment | Permalink
Readers Comments

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: ySirTinLee This user has validated their user name.
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Fri Oct 5 00:42:49 2018

First of all, if eBay makes money from this type of error, do you really believe they would try to correct the issue?  Second, maybe you could invest in a scale, for the sake of your customers,  you can find some for less than $10 right on eBay.  

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: Snapped This user has validated their user name.

Fri Oct 5 01:57:35 2018

eBay is much less 'concerned' about seller's overcharging for shipping than they used to (claim to) be.

Perhaps because they gain financial benefit from it?  

As for the few percent points of seller's who would mistakenly or worse, deliberately do this, that's all the justification eBay needed to lay their hands on a dime for every dollar of that ship cost - legitimate or otherwise.




Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: Moonwishes This user has validated their user name.
Web Site

Fri Oct 5 01:57:59 2018

You guessed your packages weight and shipped it anyway knowing it was overweight from what you guessed and sent it anyhow and thus cheating the USPS of funds they deserved? Or did I read that paragraph wrong? I agree, it sounds like you need to buy a scale and weigh your product before printing the shipping label. I wonder how many unhappy buyers got postage due notices that they never bothered to tell you about but never shopped from you again?

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: thriftyattireandstuff This user has validated their user name.

Fri Oct 5 02:29:36 2018

@Moonwishes huh? it clearly says an overestimate. I've done it before.  I've never received a credit, but I absolutely know I've take a 30 lb item and estimated it at 35 lbs for calculated shipping and taken it to the post office and it weighs 33 lbs 14 ounces. I know. First I should have offeref free shipping so I could eat a ton of money shipping to Washington State or perhaps I should have completely packaged the item with packaging support and then opened the package back up in a giant box when a buyer had a specific question that I was unsure of about the item.As far as the OP foes it's no different in cheating customers than just typing an overestimate in your listing qand then shipping the lower weight. eBay is taking what you charged their cut off of what you charged your customers so they aren't losing. All around I'm all kinds of confused here.

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: Saintsteven This user has validated their user name.

Fri Oct 5 02:36:51 2018

I submitted the letter a while ago and no longer remember the exact circumstances leading up to my error.  Ordinarily, assigning a box and working over a scale is my first step before I even begin a description, but in that instance, I must have hurried and just estimated the weight of my packing materials or maybe switched boxes at the last minute.  Or, it might have been something I've sold before over the years and just ''knew'' it was a 5-6# package and it wasn't.  Like I mentioned, it was just a little error-an ounce over five pounds.  (so @moonwishes, no, I didn't underpay USPS, I overpaid-I've had one neutral over 19 years and that was caused by a postage due thing and I'm allergic to that.  I might add that was because a clerk failed to affix a stamp I'd bought and the PM fired her when I drew that neutral and figured out what happened).  Apparently, since last January, I've been dead-on with my weights, or else USPS has decided to never find another over payment.  At least I haven't seen another credit adjustment like that since January.

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: papergoy This user has validated their user name.

Fri Oct 5 10:45:36 2018

I've gotten one credit and three dings- one of which was for weight, the other two for dimensions.  Be careful when shipping larger items- one of the dings was $20 (as it was going to California from New York).  Oops.

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: sellerchick This user has validated their user name.

Fri Oct 5 10:50:46 2018

I've had my share of APV adjustments CHARGING me money, but NEVER refunding me money. I do own up to the mistakes. By the same token, I know that I've overpaid because at the last minute I've made packing adjustments that resulted in lighter shipments, and didn't want to void and reprint the label because I expected it to be adjusted by the APV, but they NEVER do.

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: Slowest Learner This user has validated their user name.

Fri Oct 5 11:48:31 2018

Screw the USPS, a giant middle finger to them.  They've lost five of my packages since Christmas and they don't want to reimburse me.  They're insurance claims are a joke, good luck talking to someone on their 1-800 # and the local postal manager is never in the office, or out for the day.

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

This user has validated their user name. by: Marie

Fri Oct 5 12:39:34 2018

@saintsteven

You wouldn't see a refund of Ebay FVFs on shipping because the FVF is NOT based on the amount you pay for shipping.  It is based on the amount the buyer paid you.  So unless you are also refunding your customer, there would be no reason to expect a refund from Ebay on the FVF.

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: Disgruntled_Seller This user has validated their user name.

Fri Oct 5 18:29:41 2018

What Slowest Learner said! Except with a even bigger finger ....

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: mcposty This user has validated their user name.

Fri Oct 5 21:51:00 2018

Seeing as usps scales are notoriously incorrect and rhe fact they stral pur funds to give china cheap shipping..the traitors at usps can go to the abyss

Perminate Link for USPS Credits Seller for Overpaying Priority Shippi   USPS Credits Seller for Overpaying Priority Shippi

by: mcposty This user has validated their user name.

Fri Oct 5 21:52:13 2018

One more thing..I opened a case atbusps because it took 6 days instead of 2 to 3 for first class and they refuse t9 refund me. So usps are criminals from the ground up



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