|Thu Oct 4 2018 21:07:40|
USPS Credits Seller for Overpaying Priority Shipping
You inquired whether we had experience with USPS cost adjustments
for shipping labels, and I received my first today. It was in my favor - I had overpaid $2.61 for a Priority package (through eBay shipping) and they informed me that they were refunding that from a USPS notice of the over payment.
That refund landed in my PayPal account, and so far I haven't seen any mention of eBay's 10% surcharge of that postage payment. No big deal, it's only twenty-six cents, right?
But it immediately occurred to me that a seller could systematically plug in heavy weights and enjoy lots of these adjustments which would be pretty invisible to buyers, especially if sellers don't inform them of the gross shipping weight of a package (I do, but I missed on that one to the tune of two ounces and charged the buyer and paid for six pounds while my package came in at 4# 15 ounces).
My second reaction was that eBay will probably soon watch for systematic overcharges like that and set some threshold for how many times they see it and set up a method for dinging sellers if they do see that.
As far as I know, they haven't addressed that possibility and I hate to give them ideas, but I'll bet it's right around the corner.
There's an argument for using third-party shipping software UNLESS eBay's negotiated rates are lower than the third party's. I "miss" sometimes when I guess what the gross weight of a package will be when I mail it and if I think the step up to the next pound or next ounce is insignificant I let it go. I predict that will become a dangerous practice and just wanted to alert other sellers of something I think I see coming down the pike.
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