EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Fri Apr 23 2021 22:18:39

Did Spring Fever Impact Early April Sales?

By: Reader

Sponsored Link

Dear Ina,
Our experience in the last few weeks....

As you may recall, we sell stamps to collectors. We are mail order and internet (our own large website); we gave up on eBay eons ago and do not use ANY of the "venues" for selling.

As I am sure you know, stamp collectors have been buying like crazy in the last year. Stuck at home with nothing to do, so they got out the old stamp collection. Wonderful for us!

However, about 3 weeks ago, the party stopped. There was no particular change in what we were doing. Everything suddenly got very quiet and were at or below pre-pandemic ... Read More

Comments (2) | Permalink
Wed Apr 21 2021 17:01:00

eBay Offers Fishy Advice to Seller After Restricting Earrings

By: Reader

Sponsored Link

Dear Ina,
For over 25 years we have been selling on eBay, and today April 21, 2021 this problem popped up and just made our brains explode especially after talking with eBay customer support including a SUPERVISOR.

On March 31, 2021 a buyer in Germany purchased a pair of 925 Sterling Silver Ear Studs in the shape of a Manatee. The package was sent thru their Global shipping program in Kentucky from us in Florida. On April 9, 2021 we received a message from eBay that this package was being returned since it is a RESTRICTED ITEM.

We received the package back today April 21, 2021. Upon ... Read More

Comments (12) | Permalink
Wed Apr 21 2021 09:28:14

Since When Is Saturday a Business Day, eBay Seller Asks

By: Reader

Sponsored Link

Dear Ina,
Just got a bit of a shock from eBay. When filing out a listing, "handling time" gives various choices, one being "next business day", which is my standard.

I rarely look at sold notices (just print my label), but today...Friday... I did. It said to ship in "one day"...PERIOD. No mention of "next business day."

And yep, my Bulk Shipping page says "Shipping on Sat Apr 17", which obviously ain't the next business day.

I ship on Saturday anyway, but this is a big red flag. Has anyone else noticed this "change"?
Ron

Comments (7) | Permalink
Fri Apr 16 2021 22:23:28

Why Buyer Eschewed Etsy Search, Costing Seller Steep Ad Fees

By: Reader

 

Dear Ina,
I wanted to bring your attention to a serious issue that's taking place on the Etsy platform in relation to their 'cash grab' for so-called Offsite Ads.

They originally told us that they would advertise for our shop, i.e.: link to our shop for the item. That the fee would cap at $100.00. Of course the worst part is that, even if the person doesn't buy anything right away, you will be charged for anything they buy within the next 30 days.

I don't know if I missed the memo, but I recently made a sale that I had to cancel because the ad fee ... Read More

Comments (16) | Permalink
Thu Apr 15 2021 11:38:59

eBay Results in Search Engines Not Leading to eBay Listings?

By: Reader

 

Dear Ina,
I haven't had a sale in April, last month the store was busy and had record numbers. Inventory is fresh - it happens but today I was curious so,...

I looked up an item on eBay, looked up same item in Duck Duck Go Go search engine and clicked on listing - it took me to a page saying they can't find the listing.

I've noticed this before - search for something in a search engine and click on an entry and nothing, even for a generic search where there are plenty of listings for a search.

I hope eBay isn't paying to place in the search ... Read More

Comments (6) | Permalink
Next Page