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Thu Nov 24 2022 09:04:21

Seller Complains to FTC over Etsy Negative Review Practices

By: Reader

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Dear Ina,
Etsy is committing extortion by deliberately damaging the reputation of selected sellers (not all sellers have been targeted) by placing irrelevant negative reviews under most of their listings. 

The result of this is that these sellers are having to spend more money on advertising and the duplication of listings, in a desperate attempt to remove the irrelevant negative reviews. 

I am one of the targeted sellers and I, along with other sellers, have found that by duplicating a listing that has positive reviews and then copying across the information from the tainted listing, I can remove the irrelevant negative review from that listing for a ... Read More

Comments (15) | Permalink
Wed Nov 23 2022 20:35:50

Etsy Sellers Worry about Listing High Priced Goods

By: Reader

Sponsored Link

Dear Ina,
Are you aware of Etsy's new policy change? If an item's tracking shows delivered and even if it was signed for, a buyer can open a "did not receive" dispute and if the purchase price is over $250, Etsy will debit a sellers account and refund the buyer? 

Here is a link to the conversation taking place.

Thanks, 
The Big R

Comments (13) | Permalink
Tue Nov 22 2022 08:54:15

eBay Seller Feels Pushed to the Limit

By: Reader

Sponsored Link

Dear Ina,
eBay's "How far can we push them?" I've been at this for a minute, longer than I can remember to be honest. It was hard to get going at first with a few failed attempts trying to get traction in the market. In the beginning it was exciting to start making a few bucks and watch it grow with hard work and determination. The more you put in the more you get back kind of thing, a little like farming. 

I remember my 1st bad review that I could not turn around. I lost sleep for weeks. I've only had few over the ... Read More

Comments (39) | Permalink
Fri Nov 18 2022 11:04:29

eBay Refunds Buyer Who Filed a Chargeback to Avoid Customs

By: Reader

 

Dear Ina, 
I prefer to keep our details anonymously. We have been selling on eBay since 2006 as a top rated seller. 

We sold an item overseas few months ago, buyer said in eBay messages he doesn't want to pay customs taxes and he is going to refuse it. Then he filled a chargeback that he doesn't recognize the transaction. 

The managed payment department is useless and never had a similar case, they refunded the buyer. Tried to talk to few agents including with a manager that disconnected the call. 

In our conversation with the buyer we mentioned the tracking # but we do have a printscreen ... Read More

Comments (23) | Permalink
Tue Nov 15 2022 19:39:51

Reader Says eBay Change May Deter Buyer Feedback

By: Reader

 

Dear Ina, 
I just noticed today the Purchase History page no longer shows whether you've left feedback to the seller or if the seller has left feedback for the buyer.  

After opening a purchase, I'll leave feedback. Then I'll keep that item on the purchase page until the seller has left feedback. Once both feedbacks are done, I'll remove that item off the page. 

I like to keep track of whether a seller has left feedback or not so I can send a reminder (for a guaranteed positive feedback). 

Now there's no way to keep track of this unless you sort through your feedback page - very inefficient. It ... Read More

Comments (10) | Permalink
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