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Thu May 19 2022 09:11:41

How Can eBay Listings Show Watchers but No Views?

By: Reader

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Dear Ina,
eBay has apparently changed how it counts listing views, claiming that it no longer counts bots and non-humans in its calculations. That's fine: I am all in favor of improving the accuracy of these kinds of metrics.  

However, with this new method, I am wondering how one of my listings can show no views but have someone watching it. I mean, don't you have to click on a listing (one view) to be able to watch it? What am I missing?

Comments (8) | Permalink
Mon May 16 2022 12:26:37

eBay Seller Pet Peeve: I Saw You Don't Want Offers, But...

By: Reader

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Dear Ina,
The biggest annoyance for eBay sellers that's rarely if ever discussed is unsolicited lowball offers. By definition if a seller doesn't have Best Offer on a fixed price listing, ALL offers for that item are unsolicited. 

I get bombarded with these almost daily, hundreds per year. Almost always the offer is lowball and frequently has some bogus story attached. My listings clearly state my prices are not negotiable but lowballers still say, "I saw you don't want offers BUT ..."

Even deleting every one is a major annoyance and waste of my time. Often I block the buyer immediately.

If I wanted offers I'd use Best Offer. ... Read More

Comments (29) | Permalink
Sun May 15 2022 15:14:39

Etsy Pulls Funds after Seller Already Shipped Order as Instructed

By: Reader

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Dear Ina,
Etsy sellers need to be warned to delay dispatching orders.

You will be aware that 2022 has seen an increase in Etsy cancelling orders for 'unauthorised purchase'.

At (time of day redacted) on 12th May 2022, I received an email from Etsy informing me that I had made a sale, the buyer had paid via Etsy Payments and I should dispatch by 16th May 2022.

At (time of day redacted, which was 27 minutes after Etsy informed the seller of the order and payment) on 12th May 2022, I marked the order as dispatched and posted it at a Post Office. (I had nothing else ... Read More

Comments (12) | Permalink
Thu May 12 2022 12:41:14

Is eBay a Reliable Price Guide for Vintage Goods?

By: Reader


Dear Ina,
Is anyone else 'mind-boggled' at some of the prices that sellers are trying to get for their items?

I am researching the values of my old '50s, '60s and '70s 45 rpm records and someone has listed The Miracles' 'You've Really Got a Hold On Me' for....$1,373.99!!!! And that is reduced from...$5,495.95!! With a shipping cost of $24.95...oh, but it's Expedited!

Other listings for the same record are from 99 cents to $125!!

I guess, at these prices, I will be rich in no time!

Comments (11) | Permalink
Tue May 10 2022 08:16:39

Seller Told eBay International Standard Only Protects Feedback

By: Reader


Dear Ina,
Second problem this year. Last month I lost out on $800 clock. This morning much less money but I can no longer offer international shipping due to non delivery problems. 

I sold a silver trophy cup with Chinese characters to China buyer last month. After 3 weeks he opened a claim about non delivery. Tracking shows it is in China with numerous tracking links. 

This morning eBay refunded him from my funds. I used eBay International Standard (EIS). I appealed and contacted eBay on Twitter and Facebook. 

I was told by eBay Twitter the protection is "feedback" only. Everything I read says eBay would protect the seller??? ... Read More

Comments (6) | Permalink
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