Dear Ina,

Buyers on eBay have found a new method to scam sellers out of money, and eBay supports this.

A buyer orders two items from the same seller then opens returns for these two items, but ships only one item back, providing only one tracking number.

Buyer then waits until the first item has been returned and refunded, then opens a case with eBay for the second, non-returned item, and provides the tracking number for the first returned item. eBay of course decides with the buyer three minutes later and the seller is scammed out of money.

This all happens with the AI system they have, and as ... Read More

Dear Ina,

I'm not sure if my situation is an isolated one, or simply not reported yet. I was searching on here for accounts of eBay failing to follow through on its claims to take responsibility for packages International Shipping program packages once they arrive at the Chicago eBay hub. 

Twice in the past month I have had Item Not Received claims for buyers whose items were shipped with EIS. In one case a confirmed delivery, and the other the item seems stalled on the Canada Post side of things. 

But despite eBay confirming in both cases that the item arrived in Chicago, the refunds were issued ... Read More

Dear Ina,

This week eBay gave free shipping on one of my items that did not offer free shipping. When I called to find out why this happened, the representative stated that eBay gave a special offer to a buyer for free shipping and I would be reimbursed for it.

None of this made sense to me, but I decided to wait and see. No reimbursement was given.  

I was wondering if anyone is having this issue on eBay shipping.

Thank you.

Julie

Dear Ina,

Have you heard of states going after non-residents for income tax? I remit sales tax to WI but live in Florida. 

Wisconsin sent me a letter wanting me to file INCOME TAX because they consider the sale of personal tangible property to their residents as "Wisconsin Sourced Income."

John

Dear Ina, 

I had a situation earlier this year that concerned filing a notice of dispute with eBay that ultimately wound up in arbitration. I wanted to share my experience with your readers to help highlight this dispute option. It is available to sellers whenever they seek restitution from eBay on a legitimate disagreement where eBay CS agents can't or won't provide relief. 

My issue was with three INR cases (Item Not Received) opened against us in 2022. According to eBay policy sellers need to provide valid tracking numbers within three business days from the date the INR case was opened. In these three cases ... Read More