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Tue Feb 6 2018 22:18:20

Selling Stamps and Cards Internationally No Longer Feasible?

By: Ina Steiner

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Dear Ina,
I sell stamps on eBay, and about 60-80% of my sales are abroad in the $10-$50 range. I ship the stamps in a one-ounce envelope with Customs Tracking, which was $1.15 on PayPal until now.

Due to the inane and criminal price gouging recent PTT-enforced USPS rate changes, the cost to ship has suddenly jumped from $1.15 per such order to $13.30 on eBay or PayPal, and $14.00 at the USPS window.

And in order to comply with the eBay Seller Protection Program, I have to add Registered Mail at $15.75 to the $14.00, resulting in a final cost of $29.75 to ship just one ... Read More

Comments (24) | Permalink
Sun Feb 4 2018 13:04:22

Seller Finds eBay App Less than Ideal for Selling

By: Reader

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Dear Ina,
I have been using the eBay App for Android for the past few years to list my items. I find that it is the fastest and most efficient way for me to list. I can get a listing filled out and submitted with pictures in under 5 minutes usually. 

I began to notice an odd glitch with the App a few years ago. It is totally random and there is no tell-tale sign that it is going to occur, but it is usually after I click "sell similar" and then list. 

The glitch occurs when you update the price and duration. It sometimes freezes after ... Read More

Comments (10) | Permalink
Fri Feb 2 2018 11:19:35

Seller Wonders Why Etsy but Not eBay Collects WA Sales Tax

By: Reader

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Dear Ina,
I sell vintage items on Etsy and eBay. I'm located in Oregon, one of the few states that don't have a sales tax, so I have no prior experience with collecting and remitting it through my online venues.

On January 1st, Etsy started collecting and remitting Washington state sales tax on behalf of sellers. I'm grateful that they're handling all the paperwork so that I don't have to.  

Does anyone know whether eBay will be collecting and remitting on the behalf of its sellers, and whether there will be anything for sellers to look for on their monthly invoices that will help them keep their ... Read More

Comments (9) | Permalink
Wed Jan 31 2018 11:31:53

eBay Record Keeping Feature Is Broken

By: Reader


Dear Ina,
There has been glitch in eBay selling records for the last 2 weeks. I have reported it to them on 3 separate occasions but it still exists.

When you go into your sales record, and check the box of a sale, you have the option on the third drop down to "add/edit note". This is valuable tool for us to make private notes about a sale concerning everything from shipping to inventory information.

We have used this feature for years, however now, after you type your message and hit "save", the note no longer appears below the sales record as before. Additionally, if you click ... Read More

Comments (4) | Permalink
Sun Jan 28 2018 21:09:41

eBay Kept Portion of Commission for an Unpaid Item

By: Reader


Dear Ina,
I recently filed an Unpaid Item Dispute for a non-paying Chinese buyer, and eBay informed me that I had received my final value fees back. But when I checked my account activity, I noticed that I had received when only 90% of the final value fees I had actually paid. 

When I called eBay Customer Service, they professed puzzlement, said they had never seen this before, and that they would correct it and return the missing 10%. So far, they have not done so.

I would like to ask EcommerceBytes readers to check their recent FVF credits, and tell the blog if they were received ... Read More

Comments (6) | Permalink
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