Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue Dec 26 2023 22:00:50

eBay to Redesign Item Page after 9 Months of Testing

By: Ina Steiner

Sponsored Link

eBay will soon launch "phase one" of a new listing page design after 9 months of testing, although sellers appear skeptical it will be an improvement. A seller shared screenshots of the design on Christmas Eve in a post on the eBay boards containing detailed information. 

The seller, using the ID " mcdougle4248," explained, "According to this post (screenshots below), we should see the redesign's first phase now or soon. I am not seeing it yet, however."

The seller pasted the contents of a post from a private eBay discussion board where eBay had shared screenshots of the new design - the December 14, 2023 private thread was titled, "We are launching the first phase of a redesigned item page on desktop!"

"We have been working very hard the past few months trying to find a version of the page which is liked by our users and finally we are happy to share that we will be launchign the first phase of the redesign sometime next week. After multiple iterations, this version has tested well with users and now we have decided to launch."

According to the private post published by "buyer_team@ebay," the highlights of the Phase One redesign include the following:

- Larger images and a 2-column layout
- Increased prominence for seller information
- Improved information hierarchy
- Prominent Click to Action buttons (Buy It now, Add to cart, Add to Watchlist etc.)

The poster of the screenshots said they had joined the private View Item redesign in March when eBay invited users to join. EcommerceBytes wrote about the invitation on March 31, 2023.

"Mcdougle4248" pasted the private post on page 7 of a public thread that had been active for nearly 9 months, but a moderator locked the thread 10 days after Mcdougle4248 published the screenshots in mid-December "due to the age of this thread."

Sellers had openly discussed changes they saw to the eBay Item page over the course of nearly 9 months. Some expressed a longtime concern that eBay would make it harder for buyers to see the details of an item before buying, leading to returns or negative feedback as a result. 

It doesn't appear the screenshots of the new design have reassured sellers. Mcdougle4248 published the screenshots on a new thread on December 24th. Let us know what you think of the redesign.



Comments (31) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: MilesT This user has validated their user name.

Wed Dec 27 05:32:53 2023

Definitely seeing the new layout on eBay.co.uk--I had a item link saved in my shortcuts for an item that I was planning to email to a friend for advice--and have both the old layout and new layout side by side on two different computers

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: GetAGrip This user has validated their user name.

Wed Dec 27 06:03:49 2023

Instead of fixing the real problems the jerks at fleecebay continue to create new ones. Hopefully these changes will increase the speed of the sinking ship to the bottom. Can't think of a more slimey, nasty, lying company for it to happen to.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

This user has validated their user name. by: toolguy

Wed Dec 27 11:24:33 2023

@GetAGrip

"Instead of fixing the real problems"

And what problems do you think need fixing or should I ask what's the problem?

I myself have no problems with eBay at the current moment.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: notfunanymore This user has validated their user name.

Wed Dec 27 17:57:24 2023

Hey, lets fix the wall.
Wait, whats wrong with the wall?
Well, it became crooked and cracked over the years from everyone and their ideas trying to fix it.
Was it damaged?
No, it wasn't damaged, we had to justify our existence, so, we (tried) to make it better
Yeah, but wait a second, The roof leaks, the foundation is crumbling, all, mind you, from the same people who tried to fix the wall. So, why are we trying ONCE AGAIN to fix the wall when there is structural damage!

I'm so glad I moved from there years ago..

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

This user has validated their user name. by: Bill

Wed Dec 27 23:21:56 2023

eBay is a sinking ship that is slowly but surely falling to the bottom.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: Nabi This user has validated their user name.

Thu Dec 28 00:04:06 2023

I clicked on the new thread link and got this lovely message:

You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: Nothingnewecrater This user has validated their user name.

Thu Dec 28 04:12:25 2023

I finally left something at the right time

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: pace306 This user has validated their user name.

Thu Dec 28 07:08:05 2023

I don’t see it either - Ina, could you kindly post “before and after” pics????? So we could all see????? Please and thank you

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

This user has validated their user name. by: Rexford

Thu Dec 28 07:42:29 2023

More like Phase 5,858.  How many times eBay?

Wanna know why?  Constantly moving the furniture to accommodate advertising while the move your item descriptions to the outer solar system.

Those who work in this department are like the Keystone Cops.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: LynnUK This user has validated their user name.

Thu Dec 28 07:44:11 2023

Like Nabi above, it appears that I don't have sufficient privileges for the resource either. I do wish they'd concentrate on fixing all the glitches they've already caused, rather than creating more.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

This user has validated their user name. by: Rexford

Thu Dec 28 08:00:26 2023

@GetaGrip "Instead of fixing the real problems"

@Toolguy And what problems do you think need fixing or should I ask what's the problem?

One thing that eBay does very well is banning stick poking trolls from their discussion boards.  If they did everything that well it would be a great place to sell.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: toastedmutt This user has validated their user name.

Thu Dec 28 11:00:40 2023

From what I saw of a "new and (not) improved" version was even more photos of other seller's items appearing. More than 100 if you hit the arrows to take a look. And now those photos under the description are of different sizes. The larger ones take up more space and are more prominent and in several rows two smaller photos were fitted between two larger photos.

How much do you want to bet that next on eBay's greed grab is your opportunity to pay more using promoted listings to have larger photos of your stuff plastered on other sellers listings?

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: toastedmutt This user has validated their user name.

Thu Dec 28 11:02:52 2023

Clarification: 2 smaller photos were fitted vertically between two larger photos.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

This user has validated their user name. by: toolguy

Thu Dec 28 11:44:58 2023

@Rexford

If I could use 1 word to describe myself it would be: Provocateur

ROTFLMAO

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: NYSteve This user has validated their user name.

Thu Dec 28 11:58:31 2023

in other words, go back to the layout they had for 25 years (succcesfully)

most listings i am seeing now, have oodles of 'other choices' (relevant or not)
BEFORE i can even get to the description of the item, i searched for.

what could be WORSE than that?

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: MIscetal This user has validated their user name.

Thu Dec 28 12:52:19 2023

I used to sell very briskly at holiday season - this year the only items that moved were those with an ad promotion.  Percentage of shipping + fvf + promo$ - recommendations of as much as 17%!

And I still can't shop the site - the settings send me stuff I don't want, and I have to wade thru the promoteds.

I had 3 cancellations in the past month that resulted from someone thinking they were buying an item that popped up and not the one I'm selling -

It feels to me that the fun and profit are being nibbled away. Eventually I will either be out of stock or out of patience and eBay will be over in my life.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: MIscetal This user has validated their user name.

Thu Dec 28 12:53:51 2023

I used to sell very briskly at holiday season - this year the only items that moved were those with an ad promotion.  Percentage of shipping + fvf + promo$ - recommendations of as much as 17%!

And I still can't shop the site - the settings send me stuff I don't want, and I have to wade thru the promoteds.

I had 3 cancellations in the past month that resulted from someone thinking they were buying an item that popped up and not the one I'm selling -

It feels to me that the fun and profit are being nibbled away. Eventually I will either be out of stock or out of patience and eBay will be over in my life.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

This user has validated their user name. by: Rexford

Thu Dec 28 14:21:38 2023

Tool says "If I could use 1 word to describe myself it would be: Provocateur

ROTFLMAO"

I have a better word but it is too profane to write here.  I commend eBay for not putting up with attention seeking trolls.

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

This user has validated their user name. by: toolguy

Thu Dec 28 15:55:34 2023

@Rexford

Don't hold anything back, I don't offend very easily at my age.

I think the word you were looking for is: Dipshit

Dang I'm the wittiest guy I know. lol

Perminate Link for eBay to Redesign Item Page after 9 Months of Testing   eBay to Redesign Item Page after 9 Months of Testing

by: ebayout This user has validated their user name.

Thu Dec 28 19:39:41 2023

tool says..."I myself have no problems with eBay at the current moment."
Why the need to qualify?
...and don't you keep a log of your past posted grievances? We've all seen 'em.

Click to view more comments
1 2  [Next Page]


Login is required to post comments.
To sign in to leave a comment, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.