
eBay will soon launch "phase one" of a new listing page design after 9 months of testing, although sellers appear skeptical it will be an improvement. A seller shared screenshots of the design on Christmas Eve
in a post on the eBay boards containing detailed information.
The seller, using the ID " mcdougle4248," explained, "According to this post (screenshots below), we should see the redesign's first phase now or soon. I am not seeing it yet, however."
The seller pasted the contents of a post from a private eBay discussion board where eBay had shared screenshots of the new design - the December 14, 2023 private thread was titled, "We are launching the first phase of a redesigned item page on desktop!"
"We have been working very hard the past few months trying to find a version of the page which is liked by our users and finally we are happy to share that we will be launchign the first phase of the redesign sometime next week. After multiple iterations, this version has tested well with users and now we have decided to launch."
According to the private post published by "buyer_team@ebay," the highlights of the Phase One redesign include the following:
- Larger images and a 2-column layout
- Increased prominence for seller information
- Improved information hierarchy
- Prominent Click to Action buttons (Buy It now, Add to cart, Add to Watchlist etc.)
"Mcdougle4248" pasted the private post on page 7 of a public thread that had been active for nearly 9 months, but a moderator locked the thread 10 days after Mcdougle4248 published the screenshots in mid-December "due to the age of this thread."
Sellers had openly discussed changes they saw to the eBay Item page over the course of nearly 9 months. Some expressed a longtime concern that eBay would make it harder for buyers to see the details of an item before buying, leading to returns or negative feedback as a result.
It doesn't appear the screenshots of the new design have reassured sellers. Mcdougle4248 published the screenshots on a
new thread on December 24th. Let us know what you think of the redesign.