eBay Open Announcement on Facebook Brings Harsh Reality Check

by: iheartjacksparrow

Sellers have been complaining since JD took over and implemented all his anti-small seller rules. eBay (collectively) didn't listen then, so why should they listen now? After all, we're all just "noise" to them. Didn't one of the executives state that for every seller who left, ten more were waiting to start selling?  

by: Ubiquitous Salmon

Don't worry--they'll find a way to sanitize those Facebook comments, just like they do on eBay's community website.

by: 1st Armored Div. 1971-1973

I took one look at the locations and I was disgusted. I live in the NKY (Cincinnati area) and a little over 71 million people live within 350 miles of here or 1/5 of the population of the United States. Instead they want me to travel, nearest is 650 miles (NY), next is over 1200 miles (Austin) and of course the West Coast. Unless you live on the coasts they basically said screw middle America.

by: Rexford

"the eBay Live conventions of old"

Didn't they stop having those because the presenters were getting an ear full?

It seems like every move they make is self destructive.  When you think back on the good old days of selling on eBay and how happy sellers were and you compare that to today it is the complete opposite.  As far as I am concerned John Donahoe started the downhills spiral but every CEO since then has simply doubled down on it.   Not one of them choose to grasp what the secret saucer of eBay once was.  You remember....the platform where you could find "it".

by: BackOff

I wonder how many people ebay will ban or block on Facebook. They did it to me on Instagram when I tried reporting illegal, foreign terrorist items that were being sold on their platform. I reported the illegal items for 6 months! Then I posted a comment on ebay's official Instagram page but they blocked my account. Several online blogs picked up my story, but for some reason Ecommercebytes didn't want to publish it. When blogs and websites picked up the story, readers complained on Facebook and elsewhere. Within days, the offending items were removed as was the seller. Two links below:
1 - https://www.israellycool.com/2021/06/23/ebay-removes-hizbullah-items-b
ut/

2 - https://www.israellycool.com/2021/06/21/ebays-disgraceful-response-to-
person-who-complained-about-hizbullah-items-being-sold/

by: terry55

Haha I got block when I to wanted to know what they were doing about the USPS surcharges and called them out with the BS story they get the best shipping rates

by: Amberlin

Boy, how I wish I could jump into that conversation and give them a piece of my mind after selling on their site for 23 years.

But I won't do it with my real name.

by: The End

Listen, "Ebay",
GIVE US THE WHEEL.
We know what to do and YOU DON'T.

by: Shanna

terry55,

I too got blocked on Facebook when I pointed out the great shipping rates a tiny company like Mercari can provide, while the behemoth eBay can't seem to use its volume to leverage better prices for its sellers. Of course they probably get great rates from all shippers, but refuse to pass any of that along to their sellers.

by: Ric

Can't wait until the day comes when the question is asked...."What was eBay?"

by: ebayout

5% fee on JUST the item...seems like centuries ago.
Maybe they need an Old-Timers Day...every day.

by: ebayout

eBay seems to AVOID the obvious, correct solutions.
The mental problems go deep.

by: Amberlin

Seriously? They are BLOCKING people??

How F-ing CHILDISH!

by: Rexford

"Of course they probably get great rates from all shippers, but refuse to pass any of that along to their sellers."

I feel pretty strongly that this is a factual statement.

by: Snapped

Clearly eBay is NOT “BEYOND thrilled” about the reaction from their ‘labor force’ to eBay’s annual dog and pony pretend to care-athon. What else could it be? They don’t need you, they won’t heed you.

They can hit the mute button, but turning their backs to the forest doesn’t keep the trees erect.  And a dead forest leads to firewood, then to ashes.

by: papergoy

Went to the 2019 Open, it was great.  Was really looking forward to 2020 but they cancelled it (pre-Covid- they simply weren't having it any longer in Vegas- as I recall they were going to have some sort of one-day events at various venues around the country).  Great excuse for a trip to Vegas and I did learn quite a bit.  Let's bring that back- a three day event instead of short events on the coasts.  I'm sure it's difficult to pull off but it isn't like Vegas isn't used to hosting conventions.  Most people whom I've spoken with that attended the opens in the past would love to attend another one- bring them back the classic way!  (An aside, I note someone above was referencing people complaining after JD got in.  Trust me, Meg couldn't do anything right in the day per the boards- anyone who doesn't remember the vitriol hurled at her reign is practicing revisionist history).

by: comments

They know very well how deep the dissatisfaction runs. Ebay must work in partnership with sellers. There post meg whitman era of trying to profit from turning buyers on sellers has never showed a modicum of success.

As a seller of premium products I can say that there are now many alternatives for me and I am avidly pursuing them. The nickel and diming has not made me a more profitable customer to them.

The part of this that is truly sad is that I have a pretty big footprint and I am great to my buyers and they are great to me. My only obstacle is that ebay just won't get out of my way!

Newsflash....buyers don't want the generic garbage that are littering the sponsored listing slots just because the seller has a huge markup on trash they can afford to promote for an extra 10%. Buys don't search for Gucci and buy generic flea market suede. Unfortunately the Gucci sellers aren't going to have the room to offer autunitic product at a 10% sponsored fee on top of FVF. When the buyer sees the flea market trash then they go to therealreal and make their purchase.

Also just a heads up to the ebay crew that will never bother to read this. Most sellers still don't understand managed payments processing time and are waiting for the funds to go to their bank before shipping. I like to use ebay to buy still and I just can't do it anymore because no one will ship my items.

by: pace306

"People commented on the post openly expressed their dissatisfaction with what they say eBay has become and the drop in sales they've experienced."

The emperor STILL doesnt have new clothes

As a business, I understand that theres a constant need for new revenue, a constant need to be doing and trying NEW things, new ideas to try and new functions to take on - but eBay 2022 has become the symbol of biting the hand that feeds you.

Not one of their many "innovations" has been good for sellers, not one, and so sales and buyers go down.

Theres nothing to buy if you chase away good sellers. Buyers know where to go. People talk, rumors spread - the crowd goes where the action is, but eBay pretends none of this exists.

We can run our sellers INTO THE GROUND and it doesnt matter cause 1) they have no other better choice 2) theres always MORE to fill that void.

THAT BS - has come home to roost.

Yes, eBay is huge, yes even during "lean times" - eBay rakes in the $$$ - but when you stock drops by almost %50 - you'de better do something QUICK!

eBays cs stinks, eBays policies stink, its management are basically useless tu_ds, and they do almost anything to NOT help you - even when they KNOW you are right .... so what does this say about you as a company?

Why would I go to eBayUseless ?? I can be ripped off from HERE for free!

"You need to promote your listings" ....ummm no thank you
"You need better listings" ....complete specs and 4+ pics arent enough?
"You need unlimited/30 day returns" ..... umm no Im not a rental agency

thats eBayClosed in a nuteshell

Would I meet other nice sellers? Sure - but Id rather go to NYNOW or similar - its more local and maybe I can find something to SELL on eBay !

by: The End

Well,
In the Big Picture,
It appears there's an orchestrated move to put individual online artists and sellers out of business. It's like they want to coral us over to Shopify, or some other place they can effect us en mass.
Communism loves this idea.
Freedom loving people will reject it out of hand.
Doesn't bode well.......

by: Fried Chicken Addiction

I am going on month 8, no eBay purchases and no listings. My former eBay collectors and buyers come to me privately now just on my blog and Instagram. I was an eBay buyer and seller since 1998. They lost a ton of money with me due to the constant tweaking, changing, then managed payments then the growing trend of credit card chargebacks . The Biden American Rescue stupidity didn't help much either though. I really miss 2005 eBay. Bring that back and we'll talk.