Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun Oct 9 2022 20:58:35

eBay Inserted an Ad alongside a Seller's Photos in Their Listing

By: Ina Steiner

Sponsored Link

In a move that could be described as brazen, eBay inserted an ad for its eBay Vault right alongside a seller's photos on the listing page.

The seller alerted us to the ad in their listing for a collectible trading card that was listed for several hundred dollars. 

Despite the fact sellers feel the listing page is their real estate since they pay listing fees, eBay has over the years encroached on their territory, displaying ads and promoted listing ads from competing sellers in various places on the page. 

But inserting an advertisement that will be seen when a viewer scrolls through the listing photos will likely be seen as intrusive by sellers - especially as it comes with no notice.

We viewed the ad on the seller's listing page. The ad is in the form of a video (eBay now allows sellers to upload videos as well as photos).

The seller said they only uploaded two photos. "When I access the listing page, eBay has inserted a Video in between the 2 photos advertising the Vault Service. If I go to revise the item...The video is not there to remove."

The following is a transcript of the video advertisement that appears in their listing:

They are prized possessions.

And you need a place to store them that is safe and secure.

The eBay vault is exactly that: An insured, climate-controlled facility with state of the art security that guards your valuable collection around the clock.

Your vault account is protected by two-step verification and easily accessible through eBay Collection.

And everything stored in the eBay vault is backed by Authenticity Guarantee.

Buying and selling is a seamless experience. When you buy an eligible card on eBay, it can be sent directly to the eBay vault at checkout.

Or, if it's already in the vault, you can just keep it there.

And selling from the eBay vault is just as easy. 

Every card in the vault has been expertly inspected, detailed, and photographed, so you can quickly sell it with a pre-populated listing. 

And if your buyer chooses to withdraw their card from the eBay vault, we handle packing, shipping and insurance. 

And same goes for you. If you want that rare rookie card in your hands, you can have it shipped to you at any time.

Collect like a pro with the eBay vault.

Have you seen ads in the photo section of your eBay listings? What do you think of the concept?



Comments (19) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: lessthanthreerecords This user has validated their user name.

Sun Oct 9 22:46:55 2022

If eBay were a physical store and you were being taken on a tour by the staff:

"There are some ads here, some ads there, then some more ads. Let's go this way, oh, that's where we keep ads, and over there you see more ads. You want to see something besides ads? Hmm, well, I've heard stories that years ago, there used to be a marketplace here. See this hallway? Legend has it that 43,000 light-years down that very hallway - which is filled with ads, by the way - there might be a 3 millimeter cubical that contains what's left of this so-called marketplace. No one but customers have been down there for years, and we don't pay any attention to customers, but we've got some great ads!"

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Smallseller This user has validated their user name.

Sun Oct 9 23:54:40 2022

I have checked several ads in both the sneaker and trading card categories. There is the ebay vault ad in every single listing with an authenticity guarantee. I am sure they have covered themselves as usual within the terms of service that is allowing them to do that. Wow, what is next?

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: ebayout This user has validated their user name.

Mon Oct 10 00:04:26 2022

I'm no desperation expert, but...

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Whatever This user has validated their user name.

Mon Oct 10 00:30:19 2022

not sure there are any words left to say about what they have done to alter the site from a selling venue to - ah - what? at a total loss for words here.

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: lalaland This user has validated their user name.

Mon Oct 10 00:30:36 2022

Where is Elon Musk when you need him?

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Amazedstilldazed This user has validated their user name.

Mon Oct 10 06:37:37 2022

What about the delayed ads that suddenly popup when you are adding an item to your watch list, & suddenly you have hit BUY INSTEAD???

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Gumball This user has validated their user name.

Mon Oct 10 06:57:22 2022

What is going to happen when the buyer does not get his card or sneakers that was shown in the photos?? Ebay will have to send the card, sneakers, watch or whatever they insert in your photos as they put it in with the photos showing the item being sold!

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: BTFind This user has validated their user name.

Mon Oct 10 07:45:28 2022

This ad was also placed in my higher-end sports card listings. It doesn't bother me too much because in this case, the ad is directly related and highlights services that add value to their purchase (eg. no taxes due while storing in the vault). If it didn't add value, I would certainly have a problem with it.

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

This user has validated their user name. by: The End

Mon Oct 10 08:49:00 2022

This is what corporate greed does.
It hoovers up every stinkin' dime til it's useless.

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Old School Seller This user has validated their user name.

Mon Oct 10 09:21:12 2022

That explains the coming expansion from 12 photos in a listing to 24.  Lots of added real estate for eBay to bang their own drum.  Fine, do what you will, but kindly insert the ads AFTER a seller's listing photos PLEASE!  

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: ebayout This user has validated their user name.

Mon Oct 10 10:23:43 2022

Just curious...if they have the capacity to add 12 photos, why won't they show all listings?

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Get OFF my LAWN! This user has validated their user name.

Mon Oct 10 13:57:17 2022

Here's what ''I'' am thinking. . . .
EBAY VAULT . . . . . Haaaaa

You agree to have your card transferred to the Ebay vault direct from purchase.

Fast forward 11 months later - when you DECIDE to finally want to take physical possession of your card - it gets mailed to you - NOT in an agreed upon condition or satisfaction - - - -
WHAT ARE YOU GOING TO DO NOW???  Your time limit is up from any sort of CC charge back - Ebay will deny you on ALL accounts and alleviating them of ANY responsibility whether it be possible theft from an EbAy employees part or plain old misrepresentation the original sellers end - YOU will be left holding the bag...  and if ALL THAT doesn't fall short - I am quite certain the all powerfully ''Weekly Updated'' terms of service/User Agreement will bail them out of any legal loophole or entanglement.

I have never heard of such a dimwitted goofy, ''reach into your pocket'' desperate money grab in my life.


Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: ebayout This user has validated their user name.

Mon Oct 10 14:02:08 2022

New take on an old adage...
"I'm from ebay. I'm here to help you."

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Sierra This user has validated their user name.

Mon Oct 10 14:32:11 2022

@Gumball - This was my 1st thought! Some shoppers are gonna get confused and think they'll receive everything shown in the listing photos, even the items inserted by eBay. This is such a BAD IDEA!   (I'm glad I don't list in any of the categories eBay is soooo fond of promoting!)

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Sierra This user has validated their user name.

Mon Oct 10 14:34:52 2022

@Old School Seller - And label them as "eBay Ads - This item is not part of this listing." (or something to that effect)

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: Old School Seller This user has validated their user name.

Mon Oct 10 16:11:10 2022

Buyer scrolls through a seller's photos on their phone, comes to an inserted eBay ad and thinks there are no more listing photos to see and completely misses photos showing damage/issues.  They don't bother reading the listing description.  They go ahead and pull the trigger to purchase, get the item, then file a SNAD.  

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: JA This user has validated their user name.

Wed Oct 12 07:18:35 2022

I checked out a bunch of MTG higher end cards and every one has the vault ad in the SECOND picture slot.  You have to pass by it to even see a picture of the back of the card.  

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: pace306 This user has validated their user name.

Fri Oct 14 10:16:21 2022

This demonstrates the problem of a listing (especially if you have a "store") not really being YOURS.

eBay, aping Amazon, long ago decided that YOUR LISTING PAGE (you know the one that you are ONLY responsible for if something goes WRONG) isnt yours and that they can insert ads - for themselves or others at will.

If you pay for space in a mall then the space is yours - same should be for eBay, but there isnt an honest lawyer in the bunch (in or out of eBay) who will stand up for sellers ....

The San Jose mafia will do as they please - or burn down your business - eBay - come after me if you dare!

Perminate Link for eBay Inserted an Ad alongside a Seller's Photos in Their Listing   eBay Inserted an Ad alongside a Seller's Photos in Their Listing

by: postbuster This user has validated their user name.

Sun Oct 16 07:17:04 2022

Yeah.  

These websites just invent more "errors" just to hold sellers financially accountable for it.  

Controlling and manipulating others' business is not a "free market".



Login is required to post comments.
To sign in to leave a comment, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.