Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Jan 17 2022 22:48:16

eBay Adds Check as Payment Option to Seller's Surprise

By: Ina Steiner

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An eBay seller noticed that their listing is showing "check" as a payment option, even though it's not allowed in the category in which the item is listed.

According to this eBay policy page, "Checks, money orders, and bank wire transfers aren't allowed for most eBay purchases. However, you can use these payment methods to buy vehicles, capital and business equipment, real estate, and items you pick up in person."

The seller's item is not listed in any of the allowed categories, nor does the listing appear to offer local pickup.

Here's a redacted screenshot showing the payments section of the listing. 


We wondered if the word "check" was there because of a strange glitch, not because it was offered as a payment method. We tried to find a listing in an allowed category (or a listing that offered local pickup) and couldn't find any that included the word "check" in the payments section. (But we did learn a surprising number of people in our area are selling used couches for sale on eBay with free local pickup!)

Oddly, someone reported on Monday that the box for local pickup is on their auction even though the box is unchecked. Might that glitch be a contributing factor?

What's concerning is that the seller didn't choose to offer checks. Would you accept checks from eBay buyers in the categories in which you sell?

There are other oddities on the eBay site. The Auction Professor posted a video today about incorrect listing counts. In Seller Hub in Listings, in the "Manage Active Listings" section, every time he refreshed the page, the number changed by hundreds of listings. Once it showed 29,581 active listings; another time it showed 29,783 listings, and so on. (There's nothing like seeing it happen on video.)

The concerns: is eBay losing sellers' listings? And why is eBay's software unable to present an accurate listing count - and what other numbers might be off?

A reader also wrote today to tell us eBay acknowledged a glitch impacting payouts. An eBay moderator wrote

"I do see an issue going on where sellers supplied us the required info and then that's it. No payouts, but no red bar or additional emails to fill the info in once more if something was wrong the first time."

That was in response to a seller who has not been receiving payouts for sales they made. "I've actually made a number of sales in the last few months and only those made after January 1st 2022 are being withheld (and according to the Payments tab they're "Available," not on "Hold" or "Processing" - just somehow stuck in this limbo)," the seller explained.

It sounds similar to last month's glitch on Etsy when some sellers who updated their tax info had their accounts frozen. 



Comments (21) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: The End

Tue Jan 18 03:12:59 2022

There you go.
Now add Postal Money Order.
And bring the take rate back down to 3%.
THEN I will come back.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: BatmanOfOz This user has validated their user name.

Tue Jan 18 03:30:12 2022

Oh, look....Another 'glitch!'  This confirms my decision to let my 600+ listings end and Not relist them.  After 20+ years, it is no longer Fun, and not worth the time and effort. I only wish I Hadn't ordered the box of 100 album mailing boxes Before I made the decision to quit!
And I doubt that I will have Any desire to even bother as a Buyer, once I am gone.
I noticed way too many 'glitches' with checked or unchecked boxes that were Not my doing, over the years.  There was No Way that I could Trust ebay with MY listings, and I was forced to list and relist Each and Every Item Individually, to Make Sure that it was the way that I wanted it.
No more.
Bye.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: pace306 This user has validated their user name.

Tue Jan 18 07:00:16 2022

Please leave GLITCHbay alone!

They are busy cooking up Q4 numbers and can’t be bothered with trivial things like accuracy!

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: The End

Tue Jan 18 11:44:02 2022

this one move is proof Someone at Ebay really cares.
Now BRING IT HOME the rest of the way.
You'll be Really glad you did.
I mean, Cheering and a Ride on Shoulders, glad.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: iheartjacksparrow

Tue Jan 18 11:53:32 2022

Would I take checks for the items I sell? No, and only because of the delay in mailing. You make a sale, then have to wait for the check to arrive, have to deposit it in the bank, wait for the check to clear, and then mail. If I sell something I want it out of the house and on its way as soon as possible. Then you have the problem that the buyer might "forget" to mail the check, so you have to chase the buyer for payment. And since I can only make deposits on Saturdays, if I would get a check on Monday, I'd have to wait almost a week to deposit. So much easier with electronic payments.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: The End

Tue Jan 18 11:54:16 2022

Add Postal Money Order,
and bring the take rate back down to 3%.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: The End

Tue Jan 18 11:56:44 2022

Electronic payments NEEDLESSLY takes OUR money.
Laziness costs.
I prefer to do the leg work and recapture MY MONEY from "Made for Lazy Sellers"
electronic middlemen.
Make the lazy middlemen HOMELESS. They deserve it.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: Shanna This user has validated their user name.

Tue Jan 18 15:50:08 2022

While Amazon has hundred of on staff IT professionals, making 6 figure salaries, to keep its platform working 24/7/365, eBay pays overseas contractors $2/day.

You get what you pay for.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: ThebigR This user has validated their user name.

Tue Jan 18 16:59:52 2022

When ebay went to paypal only no more checks cash or MOs that was a almost instant overnight 35% sales loss,but that was 16 years ago and those old schoolers are for the most part in the ground and the few survivors could care less about adding to their collection. It was nice to time it so 3 or 4 grand was in your mailbox on Friday and made for some fun weekends...  

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: ThebigR This user has validated their user name.

Tue Jan 18 17:04:02 2022

and just a side note in the 7 or 8 years checks cash and MOs were allowed I never lost one red cent and its mind boggling to think of how many 1000s I lost with paypal...  

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: zeek6228 This user has validated their user name.

Wed Jan 19 08:04:45 2022

Checks are the most secure payment method for buyer and seller. If seller is a theif buyer possibly has some recourse. If buyer is a scumbag with a history of cheating people, they most likely don't have a checking account. Win-win.

Also check forgery is a serious crime. My 12 year old used my credit card without my permission is an innocent mistake.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: johnny This user has validated their user name.

Thu Jan 20 00:12:47 2022

For the Love of God.......eBay needs to go out of business. The FTC should investigate eBay.  

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: Eagle This user has validated their user name.

Thu Jan 20 02:04:42 2022

Never forget the ole saying, "Checks in the Mail!"

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: The End

Thu Jan 20 08:29:42 2022

Never forget the ole saying ,"PayPal is holding my money".

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: ChristyM This user has validated their user name.

Thu Jan 20 10:20:42 2022

This is not a glitch,  you have to set it up in your payment preferences.
eBay requires us to accept what they offer under managed payments.
We can offer Cash On Pickup, Check & Money Orders. I have attached a link to an images so you can view what is says

https://photos.app.goo.gl/yiRALhQcxBfyY4Tp7

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: Gumball This user has validated their user name.

Thu Jan 20 14:11:30 2022

I would not take checks. Even when they allowed checks, I did not take checks because if they bounce, the bank charges a fee that is often several times more than the item sold for. I would take US Postal money orders.  

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: Mazdaman This user has validated their user name.

Thu Jan 20 15:14:52 2022

We'd NEVER take checks; bounced checks cost us dearly, and that's not what we're in business for!  We will take USPS MOs through our website only for those who don't have credit/debit cards, but they must contact us first to have the "Payee" and other info explained to them.

The issues in eBay don't surprise us; eBay has been "losing" listings for decades now.  Worse, in our opinion, is that they "lose" photos, always seeming to end up with only TWO photos remaining when they REQUIRE three photos minimum!  But the problem is you never know where or when they've lost some of your listing photos, as they have no automatic check on this.  Oh, they'll tell you if you happen to stumble upon THAT PARTICULAR LISTING, but otherwise you're left in the dark as a seller.

IMO, eBay has laid off so many staffers that they don't have the minimum needed to run their business, fix the bugs (overseas IT) and more, so problems and bugs last forever.

The slide started in 2008 with Donahoe handing over the keys to buyers as he botched up the feedback system.  Buyers now know they run the place.

We have a guy currently who peeled off the label from his Priority Mail box, so cleanly that he pulled the red ink from the box's printing.  He then claimed he got nothing but the label - in his P.O. Box!  Then he stuck it on another box with had a DIFFERENT label on it, and tried to claim non-receipt...and he even tried ANOTHER, DIFFERENT box to claim it was on THAT box!  He's running a scam, it seems, but eBay doesn't have enough people to actually "investigate" - or even ANSWER THE CUSTOMER SERVICE CALLBACKS!

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

by: NYSteve This user has validated their user name.

Thu Jan 20 22:07:57 2022

...and can anyone figure out why after getting deposits in my bank account thru MP for the last 6 months, i have to confirm my account with two microdeposits?
does that make any sense?

wouldnt you know they mangled that up? after 5 days waiting for EBAY to verify that , they say i have to do that again....

maybe i do have 50 minutes to fill out a survey (that would be ignored anyway)

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: The End

Fri Jan 21 01:57:27 2022

Paper payments are a welcome American Option here in America.
Anti paper payments is anti American.
This is a war.

Perminate Link for eBay Adds Check as Payment Option to Seller's Surprise   eBay Adds Check as Payment Option to Seller's Surprise

This user has validated their user name. by: The End

Fri Jan 21 11:31:24 2022

I see Ebay stock is Crrrrrashing so,
THEY BETTER GET ON THOSE ROLLBACKS.

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