If you sell something cheap on eBay that fits in a regular envelope, you might be okay with adding a stamp and dropping it in the mail. But it leaves sellers vulnerable to Item Not Received claims, and not offering tracking can hurt their ability to qualify for Top Rated Seller. The alternative is to send it with tracking, which is expensive relative to the selling price.
That's why eBay launched a new shipping option for sellers in the trading cards category, and while the reviews have been mixed for eBay Standard Envelope, eBay is expanding the shipping option to more categories.
Introduced this year for trading cards priced at $20 or less and weighing up to 3 oz., eBay Standard Envelope cost less than a dollar. It provides certain protections, though it is not as robust as "real" USPS tracking. We pointed out some of the challenges early adopters were having with the service in this March post
On Tuesday, eBay announced
it's expanding eBay Standard Envelope to other categories - Postcards, Stamps, Coins & Paper Money. "With tracking integrated into the label, and with automatic tracking uploaded to the order will help you meet the qualifications for Top Rated Seller," eBay wrote.
A reader told us that he has used eBay Standard Envelope for trading cards for several hundred orders so far. Luckily, he had very few issues, he said.
""Initial scan tracking" has been uploaded on almost all of them and only had a handful not delivered which I filed claims for and was successful in all of them," he said. "So far, I've been lucky on this shipping option compared to others."
"One difference I noticed is that in the trading cards category, the maximum sales amount was $20. But here, it's $20 for 1 item, $50 total for multiple items."
Sellers reacted to the news on the eBay for Business page on Facebook
. One seller asked eBay to add stickers and patches to the program. Another wrote, "I'd love if this was expanded to everything in the ephemera category." Another said it would be useful for him when sending flat gaskets he sells for $2 in eBay Motors categories.
Other sellers used the post to ask eBay about a glitch that made the First Class Mail option disappear. "As it did in February/ it's suddenly disappeared as an option on the app," one seller reported. eBay moderators responded that it was a known issue.
eBay gave sellers a chance to provide feedback about the Standard Envelope shipping option during today's weekly chat
(kicking off at 4 pm Eastern).
Clearly there's a need for a service that provides what eBay Standard Envelope promises to do. Let us know if you've had luck with it.