|Mon Apr 19 2021 22:19:40|
Are the New eBay Feedback Reviews Driving You Crazy?
By: Ina Steiner
Sellers are weighing in on the new feedback format eBay rolled out this month, and it sounds like it's driving some people crazy.
what some have dubbed "paragraph feedback" at the end of March, explaining:
"Previously, sellers and buyers could only leave feedback of up to 80 characters. We realize that's often not enough space to include important details, so we're increasing our feedback fields to allow a maximum of 500 characters. This will apply when you leave feedback for buyers, receive feedback from buyers, and reply to buyer feedback."
On this eBay thread
, a seller referred to the long format as "feedback essays" and shared a screenshot of an example of a long feedback review left by an unhappy buyer.
"I saw one that repeated the words "suck it" in a huge block," replied another. "This is going to get ugly," said a third seller.
On one Facebook Group for eBay sellers, a lively debate ensued over how upset sellers who receive a "full-length" review should get. Some sellers dismissed a colleague's angst over a long feedback the seller felt was unfair. Others thought the new format made feedback look too cluttered.
When we first wrote about the new format, one reader speculated buyers might write *product* reviews instead of reviewing the experience they had with the seller.
What are you seeing out there in the wild? And have you received any longwinded feedbacks from buyers?