As eBay gets close to addressing one major shortcoming of its mandated payments feature, another shortcoming is frustrating some sellers.
eBay plans to lift restrictions
on the Coins & Paper Money and Bullion categories on January 25, 2021, after which sellers enrolled in Managed Payments will be able to list items in those categories.
However, eBay has yet to address the lack of a micro-payment solution, something sellers had been able to get through PayPal until forced into eBay Payments.
A postcard seller raised the topic during eBay's Wednesday chat session.
"I know Managed Payments does not currently offer a micro payment fee option similar to PayPal's 5% + $.05 transaction fee," a seller wrote. "Can you let me know if Managed Payments might at least consider offering a micropayment fee option?"
The seller said eBay was requiring them to enroll in Managed Payments by January 22nd.
"The cost of selling a $1.00 postcard using the PayPal micropayment option was $.29 (PayPal fee $.10 and eBay fee $.09), and I make a profit of $.15," the seller explained. However, "Under Managed Payments the fee is $.43 (eBay FVF $.12 + $.30 transaction fee), over a 220% increase and I have a loss of $.08."
What that means, the seller wrote, is that high-volume, low-cost sellers will either leave eBay or change their business model.
It's difficult to know how much revenue eBay makes directly from such products, but at a minimum, they serve as a magnet to attract buyers who, while on the site, may find other items they want to purchase.
An eBay moderator responded
to the seller's concerns by confirming there had been no announcement of a micropayment solution in eBay Managed Payments, adding, "We will continually monitor feedback as we strive to best meet seller needs."