Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue Sept 22 2020 23:24:18

Yet Another Scandal Rocks the Ecommerce Industry

By: Ina Steiner

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Days after a scandal hit Amazon in which consultants were charged with bribing two former Amazon support staff based in India, another ecommerce platform revealed two of its employees allegedly stole merchant data.

Shopify said it was working with the FBI and other international agencies in their investigation of criminal acts. (Reuters said that includes the Royal Canadian Mounted Police - Shopify is based in Canada.)

"Our investigation determined that two rogue members of our support team were engaged in a scheme to obtain customer transactional records of certain merchants," Shopify wrote. "We immediately terminated these individuals' access to our Shopify network and referred the incident to law enforcement."

The incident involved the data of fewer than 200 merchants, who Shopify notified, out of about 1 million sellers using its platform.

Shopify said merchants whose stores were illegitimately accessed may have had customer data exposed. "This data includes basic contact information, such as email, name, and address, as well as order details, like products and services purchased." However, "Complete payment card numbers or other sensitive personal or financial information were not part of this incident."

Bloomberg reported that the incident took place on September 15, citing an email from a retailer who uses the Shopify platform. 

You can find the full announcement on the Shopify website.



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Perminate Link for Yet Another Scandal Rocks the Ecommerce Industry   Yet Another Scandal Rocks the Ecommerce Industry

This user has validated their user name. by: The End

Wed Sep 23 06:06:57 2020

Etsy's next.

Perminate Link for Yet Another Scandal Rocks the Ecommerce Industry   Yet Another Scandal Rocks the Ecommerce Industry

by: FeelingFroggy This user has validated their user name.

Wed Sep 23 07:42:14 2020

Why would e commerce be any different than the big companies and their co horts. IE Government Motors and the UAW and their thieves. These employees that do this should be in jail for many years instead of getting a slap on the hand. These companies should also be fined more than a dollar for allowing it.

Perminate Link for Yet Another Scandal Rocks the Ecommerce Industry   Yet Another Scandal Rocks the Ecommerce Industry

by: Picky Chicky This user has validated their user name.

Wed Sep 23 08:07:50 2020

I think their mentality that they are invincible and can do whatever they want without any government interference has led to such extensive fraud on their parts. The same goes for Wall Street.

Perminate Link for Yet Another Scandal Rocks the Ecommerce Industry   Yet Another Scandal Rocks the Ecommerce Industry

by: ShortSeller This user has validated their user name.

Wed Sep 23 18:37:37 2020

Maybe stop outsourcing customer service to countries where fraud is endemic. Just an idea.

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by: Vox29 This user has validated their user name.
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Thu Sep 24 14:41:14 2020

Yet another reason why I don't use any of these major platforms to sell my wares. I prefer the luxury of selling from my own site and get paid however I want. I don't have to hire IT techs to help me out, I don't have to hire employees who have an agenda other than working.

And we see fraud commited daily in the numerous claims filed by these people using one address with the EDD, to rob the agency of much needed funds which should be going to legitimate claimants. Just yesterday I found out about almost 100 fraudsters getting arrested by the FBI for this. But where they are removed from the system, it appears there is another 100 ready to take their place.

The size of the corporation doesn't really matter. It's what they do to prevent fraud which is important.

Perminate Link for Yet Another Scandal Rocks the Ecommerce Industry   Yet Another Scandal Rocks the Ecommerce Industry

This user has validated their user name. by: Don Wagner

Sun Sep 27 15:37:03 2020

I don't make a ton of money selling off my own ecommerce website - BUT I CAN SLEEP AT NIGHT



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