Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun July 5 2020 20:44:14

eBay Sellers Grapple with New Payment Registration

By: Ina Steiner

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One growing area of concern among sellers is the process of setting up their Managed Payments accounts, without which sellers soon won't be able to transact on eBay.

The clock is ticking - eBay will mandate the use of Managed Payments for many sellers on or around July 20th, just 2 weeks away. 

Some sellers are particularly worried eBay may be fumbling the ball when it comes to their bank account information, which is necessary in order for them to receive disbursements.

Sellers discussed the issue on the July 1st eBay Weekly Chat session. Excerpts of questions asked by three sellers include the following:

"My biz checking has been verified - but in my Seller Hub on the Payments Tab there is just a mere vague statement that says "we'll notify you in Late July when we're ready for you". Do you have a more accurate ETA for MP to kick in?

"I am waiting for my banking to get verified for Managed Payments. I am a little concerned because they have already responded using a wrong name for my bank. How detailed is their usual response when there is an issue? What happens to me, the seller, if they don't listen and can't get it straight?"

"I registered for MP a few weeks ago. Last week I got a request saying my bank information needed to be verified. Okay. So I uploaded a printed form from my bank for setting up direct deposit. It has my name (identical to my registered name on eBay), the bank name, account type (checking), account #, routing #, bank address, and a copy of a voided check. Now 5 days later, I'm back at square one with the red message at the top of my pages saying I need to verify my bank information but with no feedback as to what the problem is or what else I might need. I uploaded the same form again hoping that it will get approved this time.  If it doesn't, I don't know what other information to give."

eBay moderators responding to such concerns suggested sellers reach out to the eBay payments team, which they can do by visiting the Managed Payments page on eBay and selecting "Have us call you."

During the weekly chat, a Canadian seller also asked about the ability to provide a US bank for eBay.com transactions to avoid currency exchange fees.

A moderator said that while things may change in the future, at present, Canadian sellers could list on both .com and .ca but eBay would deposit all funds into their Canadian bank account. He confirmed there is a fee for currency exchange, and added, "I can't speak to what may change in the future, but can confirm that it is a priority for us to allow Canadian sellers to receive USD and CAD through the same account."

However, a seller posted a link to a post by a Payments staff member in a June 26th thread on the eBay boards that indicates it's a bit more complicated than that.

He said in order to sell on eBay.com, a seller would have to have a US government-issued identifier such as a Social Security Number or Tax Identification Number (TIN). "That said, a CA citizen could potentially sell on eBay.com if they have a business that is registered to operate in the US," he added.

Sellers who rely on eBay sales must use their own judgement in determining when to sign up for Managed Payment if they haven't already.



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Readers Comments

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Shanna This user has validated their user name.

Sun Jul 5 21:06:15 2020

"He said in order to sell on eBay.com, a seller would have to have a US government-issued identifier such as a Social Security Number or Tax Identification Number (TIN). "That said, a CA citizen could potentially sell on eBay.com if they have a business that is registered to operate in the US," he added."

So all those Chinese sellers will not be able to sell on te dot com site?

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Silver Ice King This user has validated their user name.

Sun Jul 5 22:39:28 2020

@Shanna

Those Chinese sellers are going to have no problems selling on the .com site or probably any other site as Ebay evidently still considers them their future.  To participate in Mangled Payments the seller must use Sellers Hub as their Ebay platform.  Since China has never had this pathetic glitch fill platform forced on them, they will continue to do business as usual on Ebay.  I would lay odds that their overall contract with Ebay somehow addresses this but since none of us is privy to that information I guess we will never know.  I do know that Ebay is not allowed to track IP addresses on the Chinese Sellers so that even when they actually shut one down, all they do is post under a new name the next day.  The really funny part of that is the new accounts seem to always have large feedback numbers which makes me wonder if that agreement also calls for the government being allowed to create accounts and manipulate the feedback on them.  

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

This user has validated their user name. by: cfrphoto

Mon Jul 6 00:15:50 2020

The PayPal transaction report is far superior to the eBay Orders report and the Payout reports. Sellers who fail to download the Orders report within 90 days may lose data essential for completing sales or income tax forms. Will eBay fix this before July 20th?

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Disgusted This user has validated their user name.

Mon Jul 6 00:55:25 2020

So glad I dropped selling on ebay.

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: victorypending This user has validated their user name.

Mon Jul 6 03:20:25 2020

The Chinese have it so good, they sell on eBay with basically no restrictions, also show that they are selling from the UK when in fact its from China.
Could we in the UK sell in the UK but register our address somewhere in China, "a reversal"  only a thought; this could revolutionise selling on eBay ?!

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: FeelingFroggy This user has validated their user name.

Mon Jul 6 07:14:28 2020

We have four stores. Already enrolled and working MP in two of them. One is all signed up and ready to go. The fourth store Ebay tells us that our banking information is wrong and needs to be fixed. Problem is the information is the same on all four stores. We just took all the auctions from the fourth store and added them to the other three. Downgrade from anchor to the cheap 7.95 store. Will deal with that store when I have a day or two. Until then we don't care.

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Evenger This user has validated their user name.

Mon Jul 6 08:19:03 2020

I am not enrolling in managed payments.  I don't like the way they are forcing it on sellers and don't trust that it will run smoothly.  Also, don't like the way now they will take FVF from taxes paid.  Ridiculous.  Listing most new items on Etsy now and if I am no longer allowed to sell on eBay unless I join MP, I will most likely just stop selling on eBay.  On top of all this, that whole harassment scandal they were involved in just turns my stomach and I cannot think of the site as a place I want to support, however small my fees may be to them.

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: ib30667 This user has validated their user name.

Mon Jul 6 09:27:02 2020

This is one of the reasons I don't sell anymore on Ebay. And I don't understand why others still do even with the problems they keep encountering. Yes, the traffic there is wonderful, but is it worth the aggravation, lousy customer service, exorbitant fees, hackers, dead beat buyers/sellers and now managed payments? There are other popular sites that don't have this BS. Let Ebay become exclusive for the Chinese market since they cater to them. If everyone left and tried other sites the place will eventually fail.  

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: spooky This user has validated their user name.

Mon Jul 6 10:06:57 2020

I have used a small local bank for my banking needs for decades. It was NOT on the eBay list when I tried and when I finally put it through using routing number eBay sent me a message saying could not verify. I sent 2 photos of check and statement and immediately was messaged saying all set or something like that. I have my doubts this is going to go smoothly for me

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: thriftyone This user has validated their user name.

Mon Jul 6 13:03:02 2020

I sell on Etsy....if I recall correctly when they switched to Ayden, the same processor Ebay is using, I did not have to do anything....they simply switched me from Paypal to Ayden. Why in the world are established sellers on Ebay having to jump through all of these hoops to make this move? If Etsy could do it, surely Ebay should be able to do so.....

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Whatever This user has validated their user name.

Mon Jul 6 16:51:23 2020

And vengeance shall be mine as he said
kicking my feet up on July 20th - got the popcorn already
saving the whole day for the show
heheheheh - not selling anymore on ebay but still interested in the demise

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Whatever This user has validated their user name.

Mon Jul 6 17:07:34 2020

thought I'd come back for one last jab - is ebay desperate? absolutely - they are now prostituting all my old deleted pictures on google - even using my seller name to draw people to ebay - one the buyer gets there they see the standard "We looked everywhere - Looks like this page is missing. If you still need help, visit our help pages "  the problem for these bumbling fools is on google search it say "out of stock" and if you are stupid enough to click on my picture the items they show you have nothing to do with what you were looking at.  How old are these people doing this? 12? They just hate ebay more for wasting their time and the item is mixed in on google with all my other items that say "In stock"  it boggles my mind mind how stupid they are at ebay. it's like kindergarten or maybe they have just been hanging out at the bar?  For those of you who are staying - is this the deceitful criminal company you want to hang out with? Really?

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: FeelingFroggy This user has validated their user name.

Mon Jul 6 17:43:11 2020

@ whatever
They are no more criminal than Amazon, Facebook, Government Motors, Ford, Etsy, Twitter etc.

Ask a 1000 people how they feel about any of them and you will get the same " they are criminal companies" So its nothing new. The reason I hang out with them is the same probably as most. I MAKE MONEY with little effort.

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: thriftyone This user has validated their user name.

Mon Jul 6 18:10:57 2020

I am supposed to register by the 15th and received a promo today from ebay...sign up for managed payments by the 10th and receive a $50.00 invoice credit...I am guessing a lot of people are waiting to sign up at the last minute or are closing the doors on their ebay biz.....

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

This user has validated their user name. by: CanBrit

Mon Jul 6 18:26:35 2020

@thriftyone
Is that all they offered. They gave me more............lol.

Your account is scheduled to be enabled for managed payments in late July, and you must register by July 15th or the ability to create new listings will be interrupted. You only have one week left to register.

As a special offer for Independence Day we’d like to give you a $150 invoice credit when you register for managed payments by July 10th.

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: thriftyone This user has validated their user name.

Mon Jul 6 18:31:44 2020

@CanBrit....wow....that certainly was nice and generous of them....I guess they want you more than me.... ;)

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: ebayout This user has validated their user name.

Mon Jul 6 18:43:06 2020

Got the $50 offer as well.
You have to assume the amount is based on seller volume. I'm at $12K YTD.
...and the candy handouts continue....

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

This user has validated their user name. by: CanBrit

Mon Jul 6 19:30:34 2020

@ebayout

Since I started ending my listings every 28 days, my sales have doubled, so I'm doing what you are but monthly.   They are going to miss me.............NOT.

🤣🤣🤣🤣🤣🤣🤣🤣

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Geetar This user has validated their user name.

Mon Jul 6 19:48:13 2020

I need to raise prices a bit first to account for the ebay FVF tax on tax. The I will do the MP thing. Might lapse for a week or 2, but when I have time I will fix prices. In the mean time if I miss a week or 2 of sales, no big deal.

   I also have to make sure that the bank knows no withdrawals from ebay from that account only deposits. I want my disbursement once a week only. If possible any money owed gets paid from a debit card, not from my account.

Perminate Link for eBay Sellers Grapple with New Payment Registration   eBay Sellers Grapple with New Payment Registration

by: Mark4 This user has validated their user name.

Mon Jul 6 19:55:40 2020

These desperate fools are now offering me 150$ to sign up now.  Not now, not ever, July will be our last month with ebay, good riddance. Moved our inventory to Amazon, Walmart, Bonanza and our own site. Ebay has been awful for two years now, the ship is about sunk. With all the daily tech problems, they now want my bank account#?  Screw you ebay. Sell on ebay at your own demise.....

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