Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun May 31 2020 21:12:39

Does eBay Have a Micro Payments Solution?

By: Ina Steiner

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Sellers continue to have questions about payment-processing fees they will be paying under Managed Payments as eBay gets ready to ramp up the program to many more sellers in July.

Today a reader reached out with concerns over micropayments under the new eBay program. Sellers of primarily low-cost goods may be familiar with PayPal's solution - as it explains on its website, "Micropayments (are) designed for merchants who process low-value transactions (typically under $10 in value)."

While the PayPal payment processing rate for most sellers is 2.9% plus 30 cents per transaction, PayPal offers a micropayment rate of 5% plus 5 cents per transaction. (Note that sellers must choose their preference and stick to it.) 

For a $5 sale, a seller would pay 45 cents under the basic rate, but those who chose to opt-in to micropayment rates would pay 30 cents.

The reader said he was initially given conflicting information about whether eBay even offered a micropayment option.

Then, he was able to request the micropayment option but was declined with no reason given. He's been unable to pry information from eBay about the reason for denying him access to the micropayment rates, nor can he find out what the criteria are for accessing the rates.

The fact eBay is not offering a separate payment processing rate and is instead integrating it into Final Value commission fees may mean it doesn't offer micropayment rates - but for those who sell primarily low-priced items, lack of access to micropayment rates could be a dealbreaker.

eBay doesn't spell out its rates on a publicly accessible website, and sellers continue to ask eBay to make members of the Managed Payments team available for a chat session, which eBay runs each week, but so far it has declined to do so.



Comments (12) | Leave Comment | Permalink

Readers Comments

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by: Silver Ice King This user has validated their user name.

Sun May 31 21:46:07 2020

I have asked that question numerous times in the Weakly Chat and just on the boards and Ebay has never responded to my question.  I do not believe that Ebay has any intentions of offering a MicroPayments account but does not want to respond to any questions about it just in case they decide to change their mind down the road.  Once again it is a case of Ebay trying to squeeze every penny out of their Sellers without looking at what might even be in Ebays best interest when many Sellers leave their site because of Ebay refusing to offer a MicroPayments option.

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

by: angryllama This user has validated their user name.

Sun May 31 22:09:30 2020

Honestly I consider EBAY's REFUSAL to make the Honest-To-Goodness TERMS and CONDITIONS of this Managed Payment System FIRM and TRANSPARENT is Very VERY SUSPICIOUS to the point that any HONEST COMPANY should be ASHAMED OF THEMSELVES for such WEASELY Secrecy when they are essentially setting themselves up as Judge, Jury, and PICKPOCKET...  Yes, I said PICKPOCKET as this TRAINWRECK should have been Rock Solid and Understandable LAST YEAR, not some Freaky-Deaky Awful Program that they KNOW IN THEIR DARK HEARTS they must keep secret for as LONG as possible.

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This user has validated their user name. by: Lightning

Sun May 31 22:24:38 2020

Yes, eBay has had a micro payments solution for quite some time now.  

Something sells, they KEEP most of it, and send me a MICRO PAYMENT.

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

by: lessthanthreerecords This user has validated their user name.

Mon Jun 1 00:29:46 2020

I picked out one quote from this article:

"The reader said he was initially given conflicting information[...]"

That could sum up not just micropayments, but basically every aspect of the rollout of Managed Payments.  Every eBay employee is "sure" they know how it will work, but none of them actually do.

On April 30, I was on the phone with the Managed Payments department for probably about 45 minutes.  EVERY SINGLE DETAIL she provided me has conflicted either with the Managed Payments terms, with some statement from another eBay representative, or even by that same woman later in the same call.  Let that sink in... a 45 minute call, and not a single piece of information that didn't conflict with some other statement from eBay!

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

by: Silver Ice King This user has validated their user name.

Mon Jun 1 03:34:26 2020

@lessthanthreerecords

This is no different than anything else with Ebay.  Nobody in the entire company actually knows what the truth about anything is anymore since they have gotten so used to lying or speaking for 30 minutes minimum without saying anything that cannot be interpreted numerous different ways, aka Weasel Speak.

Ebay has no intention of letting anybody know anything about the Mangled Payments program until they are securely roped into it because if a Seller actually knew what was going to happen once they were registered into Mangled Payments most would close their accounts and run for the hills.  This also allows Ebay to play very loose with how things are handled since there is really nobody inside or outside the company that really knows what is happening, and that includes Ebay!!!!

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

by: FeelingFroggy This user has validated their user name.

Mon Jun 1 08:00:54 2020

Hey people. Don't kid yourself. Greedbay knows exactly what they are doing. They just ain't telling the noise what it is.

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

This user has validated their user name. by: CanBrit

Tue Jun 2 16:45:23 2020

The date is coming closer. I can feel it. I don't even want to talk about them anymore. My sales are incredible. Maybe they are behind that, I have no idea. It won't keep me on the site though. I honestly think I am finally so depressed about the whole game, I don't want to play anymore.

I want the world to open up. I want to get out in our trailer for a month. I want to be free. Time to go fishing..........

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by: Geetar This user has validated their user name.

Tue Jun 2 18:51:48 2020

Damn, this will put the chinese out of biz.

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This user has validated their user name. by: Marie

Wed Jun 3 14:12:45 2020

@Geetar

Only if they are registered US sellers.

Ebay hasn't been very forthcoming about much of anything to do with MP.  They may or may not have anything on the schedule to deal with micro payments.  None of us know one way or the other.  We are all just guessing.

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

by: Geetar This user has validated their user name.

Wed Jun 3 21:14:26 2020

Since Trump is on a China Bashing and banning tirade, how about banning Chinese sellers in the US? That would be great.

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

by: Opalie This user has validated their user name.

Wed Jun 3 21:53:21 2020

As under ebay's MP payments from a buyer using PP go to ebay's PP account, what's the bet they also have some form of 'micropayment' deal with PP already? They just don't want sellers to be able to reap the benefits of same.

Perminate Link for Does eBay Have a Micro Payments Solution?   Does eBay Have a Micro Payments Solution?

by: Silver Ice King This user has validated their user name.

Wed Jun 3 23:18:31 2020

@Geeter

Mangled Payments should have zero effect on the Chinese sellers since it requires the seller be using Sellers Hub. Ebay has still been protecting their favorite sellers who Wenig felt were Ebays future from having to make the change over to Sellers Hub so it will be business as usual for the Chinese Sellers.



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