Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Feb 10 2020 11:07:46

eBay Executives to Field Questions from Sellers

By: Ina Steiner

Sponsored Link

eBay will hold a "Town Hall" session in a chat format on the eBay discussion boards, and sellers will be asking the questions, providing insight into what's on their minds.

eBay executives will answer the questions "live from San Jose," although sellers must submit them ahead of time, giving executives 5 days to prepare their responses.

eBay invited sellers to submit their questions on this eBay discussion board thread. Sellers have until 5 pm PT on February 20th to submit their questions and/or vote on their favorites.

The Town Hall is scheduled for February 25. eBay executives Jordan Sweetnam, Harry Temkin, and Marni Levine will be fielding the questions. "During the live broadcast, we will answer the questions with the highest votes during the Town Hall live broadcast on Feb 25," according to the announcement, which was posted on the eBay Selling board and on the Seller Announcement board.



Comments (24) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: FeelingFroggy This user has validated their user name.

Mon Feb 10 11:23:44 2020

Anyone with an ounce of brains don't care. Why ask questions. How many times must one hear the same useless answer before they realize its all smoke and mirrors from the clowns in the ivory tower.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

This user has validated their user name. by: toolguy

Mon Feb 10 11:32:54 2020

Since I can't post on the eBay forums I guess I'll have to call eBay and try to work my way up the ladder to who ever can field my question. . .This should be interesting! ~ I'm in the mood to argue with someone! ~ LOL

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

This user has validated their user name. by: NoMoreEbay

Mon Feb 10 11:38:56 2020

When are you going to fix search?

"Great question. We are currently engaging in a scalable and proactive strategy to review the paradigm of the granular benchmark which will provide vertical restructuring to enhance customer value. While our penetration is not disruptive, we will work in a matrix structure for a more leveraged outcome.

Next question."  

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

This user has validated their user name. by: CanBrit

Mon Feb 10 13:21:37 2020

All the same questions, all the same answers. Blah Blah Blah. Why bother? They need to do something not talk about it.

As if it's going to be the most voted questions. We know how they can play with that. Lord, spare me from the morons.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: pace306 This user has validated their user name.

Mon Feb 10 13:45:39 2020

Same 3 answers to every question:

eBay Managed Payments coming soon, completion by this year, all sellers must be in it "no exceptions" (lol)

Expanding HELLer Hub to give you more tools to work with (like it or not)

Expanded opportunities to get visibility with promoted listings with our new super duper program Promoted Listings PLUS coming soon (or some other such silliness)

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: Grady This user has validated their user name.

Mon Feb 10 14:01:14 2020

Send out a survey too, while you bozos are at it. Means about as much.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: Silver Ice King This user has validated their user name.

Mon Feb 10 14:32:14 2020

Ebay always wants questions submitted in advance so they can pick and choose which ones they want to try and respond to.  Of course they will choose the ones that work best for them and allow them to put their normal spin on it and use their smoke and mirrors to try and make it look like it really matters.

If Ebay really cared about what their sellers think they would take live questions and manage to give a response without having 5 days to polish the answer into some type of Weasel speak.  But that never happens at Ebay because management no longer consists of honest intelligent personnel who actually know anything about how their platform is programmed.  Everything has been left to the offshore programmers who Ebay does not supervise sufficiently to know what they actually do nor will Ebay put any effort or money into Beta Testing their changes before they institute them.  The October 15th change to clothing was a prime example of the lack of qualified leadership that has been hounding Ebay since the day that John Donohoe became its CEO and has continued onward and downward with Wenig and now the continuation of these useless money grabbing scenarios with the interim CEO that the BOD does not seem in a hurry to replace.  They are happy with having a Yes Man who will stay on the track of destroying Ebay while supposedly putting on these meetings to show that they actually care about the company.  All any of them care  about is being able to keep the stock price up so they keep their positions and stock options they hope to be able to cash in before the company finally goes belly up or is bought out by a competitor for pennies on the thousand dollars.

The Weakly chat is no better as any question that is not just purely basic requires the Community Team to find the correct other Ebay Team to ask the question of and most times never get back with us.Each team is so worried about covering their proverbial rear ends rather than actually communicating with each other and possibly having something be changed for the positive.  I for one have many things to do other than listen to another speech written by a former politicians speech writer for them so that when all is said and done, once again they have actually said nothing of any use.

I have been moving more and more items to other sites because even in my category which still has a lot of buyers, they are getting so fed up with never being able to find what they really want but only what Ebay wants to show them that they are starting to gravitate to more and more other sites as well as groups on Facebook where they actually can ask for a specific item and find it.

To those that plan on wasting their time submitting an honest worthwhile question I am sorry because you will never get an honest caring response from Ebay Management, only the normal Weasel Speak.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

This user has validated their user name. by: iheartjacksparrow

Mon Feb 10 15:16:48 2020

I nominate NoMoreEbay as the new CEO since he has all the qualifications (answering questions with word salads that say nothing substantive).

And I agree with Silver Ice King that the eBay execs should answer the questions live. Sellers are going to keep asking the same, tough questions until they get truthful answers, not some watered down and twisted version of the truth. And good luck with the voting; the easiest questions to answer will be the winners.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: val2525 This user has validated their user name.

Mon Feb 10 15:21:46 2020

I have a suggestion!  Instead of wasting time here whining about things, go to the link and record your vote for an existing topic or add a suggestion.  I know from experience that if you raise enough hell, you CANget eBay to change things.  So go record your damn vote.  You can also vote for each ID you have, although you'll need to clear the browser each time or use different browsers.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

This user has validated their user name. by: CanBrit

Mon Feb 10 16:12:32 2020

@val2525

Doesn't work when the moronic Blues ban you for life for giving a damn about other sellers. I would if I could.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: HarmonyGroveAntiques This user has validated their user name.

Mon Feb 10 16:25:09 2020

Are you just trying to pizz me off in sending me $5 off coupons that NEVER WORK!?!?!

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: toastedmutt This user has validated their user name.

Mon Feb 10 17:47:10 2020

I looked at the eBay ask a question board.  There are some issues raised that definitely need to be addressed.

Unfortunately, for me anyway, the questions posted that would make a difference to me and my business aren't getting many votes yet.  Appears most sellers are still vocalizing over item specifics in the clothing categories.  

Apparently eBay sellers don't give a whit about the lack of year end sales tax reports, yearly sales reports and IRS 1099's.  Seems eBay dropped the ball in this area for many small sellers.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: Geetar This user has validated their user name.

Mon Feb 10 17:54:20 2020

I have one question.

Would you be willing to answer impromptu questions from sellers on you quarterly earnings conference call?

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: Whatever This user has validated their user name.

Mon Feb 10 18:09:12 2020

Joke right? ID the disgruntled sellers up front so you can hide their listing forever till they are simply bankrupt or you escort them to the door like trump.  No thanks - I'll just keep lurking in the shadows - no good can come of this one

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: catskill This user has validated their user name.

Mon Feb 10 22:12:44 2020

Maybe it would be better to show up at a shareholders meeting and ask questions there. That would get their attention.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: pace306 This user has validated their user name.

Mon Feb 10 22:59:56 2020

"Sellers have until 5 pm PT on February 20th to submit their questions and/or vote on their favorites.
The Town Hall is scheduled for February 25"

All that means is that we (here) are correct - the idiots (criminals) in San Jose need 5 days to figure out what to say. SIK said it better then I - but the gist is the same .... they need to "prepare" - they dont know the answers off the tops of their heads - ie they dont know how to run this business.

No one is asking them deep complicated questions, no one is asking them hard to remember math questions (percentages of growth) ..

Its simple straight forward questions, but when you only know how to lie cheat ans steal - you arent prepared "off the cuff" because YOUR LAWYERS HAVENT TOLD YOU WHAT TO SAY YET, and for people making $1 mil plus a year - you should know.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: ebayout This user has validated their user name.

Tue Feb 11 10:50:51 2020

Their lawyers fine tune their answers, which they then read.

Raise your hand if you just fell off the turnip wagon.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: meci This user has validated their user name.

Tue Feb 11 11:22:24 2020

Submitted a question yesterday which was critical on the errors around the app and shipping cost.  Was deleted by ebay.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

by: Opalie This user has validated their user name.

Wed Feb 12 14:03:49 2020

Why am I not surprised?

Must have been too hot a potato to leave out in the open.

Remember these are the same bozos who have declared this the "first ever" Town Hall meeting. Some of our memories are longer than theirs are.

Perminate Link for eBay Executives to Field Questions from Sellers   eBay Executives to Field Questions from Sellers

This user has validated their user name. by: Marie

Thu Feb 13 02:13:31 2020

@silvericeking

"Ebay always wants questions submitted in advance so they can pick and choose which ones they want to try and respond to."  That's a bit of an exaggeration as they have done very few of these types of Town Halls.

With that said, I don't disagree that they don't give any real answers.  At least not that I've seen so far.  Promises and flowery worded statements, but no real meat and potatoes.  I'm definitely a meat and potato kind of gal.

Click to view more comments
1 2  [Next Page]


Login is required to post comments.
To sign in to leave a comment using your AB Verify User Name, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.