|Tue Nov 10 2020 14:48:51|
eBay Shares Shipping News including Weekend Cutoff Times
By: Ina Steiner
eBay shared some shipping news this week. Vice President of Seller Operations and Engagement Marni Levine said in a webcast, "We're launching weekend seller cutoff times. Previously the weekends were not included as part of your ship time. We are announcing that weekends are included. Because we all know you work pretty much 24/7, 365."
Levine didn't provide details, but eBay announced this feature in Australia
on October 30 and in the UK on November 5th. The feature allows sellers the option of including Saturdays and Sundays as part of their working days and cut-off times for delivery. "Sellers will have more control over their delivery times on eBay, resulting in more accurate estimated delivery dates," eBay told Australian sellers.
And as eBay explained to UK sellers
, they can set their "working" days to include Saturdays and Sundays and set cut-off times for each day of the week.
In the UK, the default cut-off time is 2 pm, Monday through Friday. "Saturday and Sunday are automatically considered non-working days unless you manually change this," and it told sellers to expect the new functionality to go live on November 13.
eBay Australia described three benefits of the program as follows:
- Sellers can provide more accurate handling time cut-offs leading to better delivery day estimates.
- Lower delivery day estimates (to be in line with reality) due to possibility of marking Saturday and Sunday as order processing days.
- This change takes into account that you may be processing orders on the weekend, but the last mile delivery by your carrier won't begin until the next business day (same for holidays).
In Monday's webcast, Levine said eBay would also announce holiday shipping cutoff dates this week. "Each year we tell you when is the last date you can almost guarantee delivery before holiday to your buyers." She also pitched eBay Labels platform for sellers to print shipping labels from the major carriers.
Let us know if the new weekend cutoff times feature will be helpful in providing accurate delivery estimates to buyers. Is this as good as it sounds?