Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Wed June 26 2019 09:42:35

eBay Pens Snarky Response to Amazon Prime Day

By: Ina Steiner

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eBay got snarky in its response to Amazon's Prime Day, which is being held on July 15 - 16 this year. eBay is also holding a sale on July 15th, but it's calling it "Crash Sale" - which it said was a reference to technical issues Amazon had experienced in previous Prime Day events. (It's a bit of a back-handed compliment, since any stresses to Amazon's infrastructure were caused by shoppers flooding its site).

eBay described its own sale as "eBay's hottest deals offered during prime summer shopping season - with even better deals if Amazon crashes again."

eBay isn't limiting its response to one or two days - "eBay's Crash Sale is part of a series of events kicking off on July 1. For three full weeks, shoppers will find great deals on the things they actually want - from top electronics and home items, to the latest fashion, sporting goods, and more."

But eBay is relying heavily on its Deals site (eBay.com/Deals), which excludes most items on the eBay.com marketplace. It's how eBay can promise "free shipping and no membership required."

eBay said the July 15 Crash Sale will offer doorbuster savings of over 50% off top brands - and if Amazon crashes, it will drop prices even further. (How that works remains to be seen.)

In the past, it would have been unheard of for eBay and Amazon to openly attack each other. But eBay has been feeling the pain of Amazon's success with third-party sales.

Things escalated in April when the CEOs of eBay and Amazon got into a tiff. Jeff Bezos called out eBay in a letter to Amazon shareholders, claiming that third-party sales on Amazon grew 52% to $160 billion in 2018, compounded annually since 1999, compared to $95 billion (20% growth) for eBay.

At the time, eBay CEO Devin Wenig shot back saying his company didn't compete with its sellers and didn't bundle endless services to create barriers to competition. (If that's a reference to Amazon FBA, eBay has its own fulfillment service in Germany and Australia and is piloting it in the US.)

But as Amazon gears up for this year's Prime Day, it seems unlikely it's concerned about trash talk from rivals.

Yahoo Finance noted that Prime Day is similar to China's Alibaba Singles Day, another "holiday" made up by an ecommerce marketplace. eBay is no stranger to Alibaba, and the question eBay should be asking itself is why it didn't beat Amazon to the punch in launching its own summertime shopping holiday.

Let us know what you think of the eBay Crash Day designation as a response to Amazon Prime Day. Is it a reflection that eBay management feels they have their back to the wall? Does the negative connotation do anything positive for the eBay brand? And how will eBay live it down if it experiences any technical issues on eBay Crash Day?



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Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: pace306 This user has validated their user name.

Wed Jun 26 10:29:39 2019

This article needs some notations =)

1) eBay got snarky in its response to Amazon's Prime Day - Jealousy unbecoming of "high powered Wharton/Yale/Harvard" drop out lawyers. But when you spend your days trying to legally steal from sellers instead of improving your own site ......

2) "Crash Sale" - which it said was a reference to technical issues Amazon had experienced in previous Prime Day events." A) eBay WISHES it had that much traffic (as to crash the site) B) eBay wishes it had that much tech prowess - eBay site AS IT IS has too many issues (tech)

3) "eBay is relying heavily on its Deals site (eBay.com/Deals), which excludes most items on the eBay.com" - THAT RIGHT THERE - is YOUR BUSINESS PARTNER cutting most sellers out of "the game". SHAME on eBay for doing that.

4) "eBay said the July 15 Crash Sale will offer doorbuster savings of over 50% off top brands" .... Any normal brand will not cannibalize their market for eBay. Normally, new goods are "Keystone" .... (but the dopes dont know how business works) so if the goods cost %50 off msrp - how will they be on sale on eBay for less unless its a closeout/old goods ?

5) "But eBay has been feeling the pain of Amazon's success with third-party sales." ........ that happens because eBay HATES its smaller 3p sellers (duh)

6) "Jeff Bezos called out eBay in a letter to Amazon shareholders, claiming that third-party sales on Amazon grew 52% to $160 billion in 2018, compounded annually since 1999, compared to $95 billion (20% growth) for eBay." .... See above .... eBay wages war with its sellers 24/7/365.

7) "eBay CEO Devin Wenig shot back saying his company didn't compete with its sellers" ... yes it does - via favoritism. It gives larger sellers carte blanch and it gives Asian Sellers a free ride via postage discounts and wharehousing.

Devin the liar :) that says it all.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: Snapped This user has validated their user name.

Wed Jun 26 10:53:39 2019

''And how will eBay live it down if it experiences any technical issues on eBay Crash Day?''

Clearly, eBay is well used to comfortably modeling the many colored cloak of hypocrisy, because such is now endemic to their corporate culture.  In fact, their name for this latest Amazon coattail ride sounds more like a predictor for themselves than the lame attempt at derision it's intended to be.  Pot meet kettle.

''For three full weeks, shoppers will find great deals on the things they actually want...''

Given how comitted eBay is to dictating to buyers what it is they ''actually want'' in order to promote their chosen sellers, instead of showing buyers what they actually want based on what the buyer actually searched for, any non-favored seller 'actually' realizing results from this coattail campaign seems unlikely.  Pot is NOT a kettle.  Neither is it a Mandarin flavored frying pan, a skillet, a toaster, a battery-powered spatula, or a packet of pipe cleaners.  

If eBay wants to try to siphon sales here, they could try offering a few pennies off whatever price offered by their 'competition' for the 'same' item (if they can manage to match it appropriately).  They could name it their 'Cents-less Sale'.  

Because senseless is what it is.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: sasikat9 This user has validated their user name.

Wed Jun 26 11:21:04 2019

At best anything on sale on Ebay is over priced or dirty and smelly. We a family of 10 are saving all our money for the Amazon Prime day. We have given greedbay the middle finger this year.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: mcposty This user has validated their user name.

Wed Jun 26 11:37:33 2019

Its kinda funny though

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: lessthanthreerecords This user has validated their user name.

Wed Jun 26 11:48:43 2019

""Crash Sale" - which it said was a reference to technical issues Amazon had experienced"

LOL - I don't think eBay is in any position to make fun of technical glitches on other sites!

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: thievesBay This user has validated their user name.

Wed Jun 26 12:20:05 2019

eBay saying anything about another company's technical issues? LOL that's priceless. They keep trying to pretend that they compete with Amazon. By calling it a Crash Sale, do we assume that eBay in fact will crash that day? Their POS site crashes daily for thousands of users with the constant errors, "glitches", checkout issues, on and on... And eBay, have you forgotten about May 1st when YOUR site couldn't handle a MTG Hasbro release, had thousands of checkout errors, oversold thousands of copies, and made a fiasco of everything? Of course eBay will never admit that they are to blame for it. This company is by far the biggest joke in ecommerce. Incompetent, overbearing, tyrannical, and completely delusional. That's eBay.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: thievesBay This user has validated their user name.

Wed Jun 26 12:28:03 2019

Another thing, isn't everyone getting just a little sick of eBay's self-congratulatory nature about everything? When the facts are this company is a total disaster from top to bottom with an error-ridden site as their presentation to customers. This all starts with the clown in the ivory tower CEO Devin Wenig. What has eBay proven? What has eBay improved? Not a damn thing. This company needs to be put out of it's misery. It's just getting too bad and pathetic.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

This user has validated their user name. by: NoMoreEbay

Wed Jun 26 13:06:44 2019

When ebay promotes 'Crash' day I assume most buyers will think that ebay is shutting down for a day to start fixing decades worth of technical failures and glitches.

At the very core of it. Using the crash which proved how successful Amazon was that day to promote your own sale and somehow spin it that the crash was a failure, is not only in poor taste it makes ebay look even worse.

Bezos could crush ebay with his pocket change. It's like a pawn shop sparring with Walmart. I wish he would already. Buy ebay and either dismantle it or absorb it into Amazon.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

This user has validated their user name. by: toolguy

Wed Jun 26 13:23:48 2019

It's AMAZING that sellers have different view points about eBay.

I don't love eBay but I sure don't hate it either.

eBay works and works well most of the time.

It's paid my bills for 19 years!

PS: I don't buy anything on Amazon since my free year of Prime expired. . .

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

This user has validated their user name. by: iheartjacksparrow

Wed Jun 26 13:32:52 2019

"...any stresses to Amazon's infrastructure were caused by shoppers flooding its site."

When eBay crashes, it's due to being hacked or all the glitches piling up. And I doubt Jeff cares about anything Devin has planned since Amazon will be laughing all the way to the bank while eBay wonders how they can cook the books for that quarter.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: Silver Ice King This user has validated their user name.

Wed Jun 26 15:16:58 2019

This shows just how bad things are getting at Ebay.  They can't even come up with anything real in the way of competition, only name call and play games like kids would.  If Ebay got 20% of the traffic that Amazon will get on Prime Day their entire platform would collapse as the chewing gum used to keep it together will be stretched so thin that all you will be able to see is the little strands blowing in the wind. So 1 years worth of planning for competing with Prime Day and this is the best counter Ebay can put out there.  Really shows the differences between the two companies !!!!

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: Silver Ice King This user has validated their user name.

Wed Jun 26 15:21:04 2019

@Toolguy

I really hope that continues when they force you into Mangled Payments and you suddenly have wait 2- days to get your money, and it has to go into a valid bank account.  They have made it painfully clear that ALL SELLERS will be forced to use this once the Paypal Contract is up and that no payments will be deposited into a Paypal Account as Ebay is planning on making a lot of money while playing the float with your money.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: P.Dorf This user has validated their user name.

Wed Jun 26 15:41:43 2019

I think, come July 15th, most eyeballs will be on Amazon...dream on DW!

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: pace306 This user has validated their user name.

Wed Jun 26 15:49:56 2019

Tool

Ones view of eBay is based on what you sell, and how eBay has responded when an issue arose.

For a good 10 yrs (before i did eBay for a living), things were as smooth as glass. I made some sales here, I made some sales there, I had the 14 return policy that really was never "used", and I was an eBay cheerleader par excellence. Why not be? Everything went along well. Paypal didnt hold my money, eBay didnt hide my listings and life was great. THAT was when I decided - since I was in the electronics biz anyway - why not be a "full time seller" ???? Sounds good right?

Then I decided to go "full bore". I got a tax resale #, I created an LLC - i did everything right. Until eBay decided to pick fights with me for no reason at all.

No matter what I said, no matter what I did, no matter how on the "right side of the law I was" - it didnt matter - I became enemy #1.

General eBay CS - As JD took over and the war against sellers started - I was a prime target for stupid buyers. As an example - A buyer would claim they received the right item but wrong color - in a sealed box. eBay said - it was %100 possible that the maker (for just that buyer) got something that was wrong. The maker only made the item in 3 colors - but he got a fourth color that they never made!

I have 30+ stories like that - and I had to eat each and every loss. Why? What did I do wrong? You got a sealed box and the right item ... hence the term liarbuyer.

Vero Cr@p - back in the day - I was uninformed about how wicked and vile eBays program was (ask Inna - my first contact with her had to do with Vero issues.

Iwas accused of ALL kinds of things - copyright, trademark, US trade laws - and each and every one was FAKE. Each one was a fabrication - eBay knew - we copied them on lawyer letters with the makers sheepish response "oops our mistake" (basically).

So what did my partner do ? nothing really. The "top lawyers at eBay" aka the BOD did nothing. They saw the evidence - it was there for anyone to read - and they didnt even make the makers apologize, eBay itself never apologized - its all good, its all fine - just step on the seller.

I had one VERO encounter from the @$$hats at Skullcandy. "YOU ARE SELLING FAKES" ...... great except I bought it from THEIR distributor and I had the invoices to prove it. Skullcandy admitted in their letter back to me that "they never saw or had a sample of the item in question - yet it MUST be fake since Im not an account of theirs" .... well DUH I got it from THEIR Brooklyn distributor!

I have another 20 of those stories too - the best one is from Casio - when they told eBay that its illegal to ship Casio watches into the EU. Never mind that the US isnt party to that agreement - just other EU countries.

Funny how back in the day - eBay under the name "verowatch.com" (no longer active) was advertising to manufacturers that if you payed them $395 - they would give you a list of people to go after.

Ive got 1000 such stories as do others here - THAT sir - is why for some of us - eBay is just the San Jose mafia - because at every turn - they try to hurt you (the seller).

Be happy that eBay has never decided to make YOU into their enemy - life is much different when you are a beloved.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: notfunanymore This user has validated their user name.

Wed Jun 26 16:15:32 2019

Crash sale?  The best would be if the site crashed on crash day. This is why they cannot be taken seriously this is a professional company doing something like??!!  this absolutely nuts

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: thriftyone This user has validated their user name.

Wed Jun 26 16:27:19 2019

How juvenile of ebay....totally unoriginal....they need to fire the marketing department, or whomever comes up with these ridiculous ideas, along with DW....ebay is nothing but a bunch of posers

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: Geetar This user has validated their user name.

Wed Jun 26 16:27:20 2019

   I doubt that the average consumer even knows, cares, or gives it a second of thought in their busy lives that Amazon's site crashed last prime day. So then what is this about.

  Nice job in marketing ebay!

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

This user has validated their user name. by: NoMoreEbay

Wed Jun 26 17:07:43 2019

The difference between Amazon and ebay.

Amazon learned from their crash last year. Put in more servers, more bandwidth, more engineers. Patted everyone on the back for job well done.

ebay would have fired all of their H1b contractors along with several executives, then have 100s of mind numbing meetings with the only result being a fee hike. However, ebay never need worry about a crash like Amazon's because they will NEVER EVER get a 10th of Amazon's daily traffic in a single month, nevermind a single day.

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: amazedndazed This user has validated their user name.

Wed Jun 26 18:25:53 2019

Why does crash test dummy come to mind?🤨

Perminate Link for eBay Pens Snarky Response to Amazon Prime Day   eBay Pens Snarky Response to Amazon Prime Day

by: notfunanymore This user has validated their user name.

Wed Jun 26 18:31:27 2019

“eBay is no stranger to Alibaba, and the question eBay should be asking itself is why it didn't beat Amazon to the punch in launching its own summertime shopping holiday.”
That’s the easiest question to answer. Simple, They haven’t had an original idea since Meg left.  

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