Beware Sloppy Messaging in eBay Seller Promotion

by: Silver Ice King

Wow what a surprise, Ebay accidentally sending out another promotion where they are once again going to rip of the Sellers due to the poor wording on the promotion..  Funny how the Seller Updates never seem to have all these poorly worded mistakes in them,  They just make them as vague as possible, but obviously the legal department is not worried about Ebay ripping off more sellers due to these constant glitches and other problems within Ebay.

by: Snapped

eBay is so desperately and myopically focused on 'capturing inventory' that they didn't bother to 'update' their boilerplate 'deal' exclusionary language.  'Updates' coming so fast and furious even they can't keep up.

Or, it's purposefully misleading.  Maybe both.  

What it isn't is at all surprising for these cluelessly greedy eCom laughing stocks.  Who will continue to be NO good 'till cancelled themselves.

by: NoMoreEbay

This was planned as the day is long. Dirty Dirty Dirty......as usual.

by: thievesBay

If this is yet another "mistake" by eBay it makes them look stupid and amateurish. Whole lot of that going on lately. If not it's an intentional plot to trick and confuse sellers into thinking they're getting 30 day listings when in fact they automatically relist with a fee attached. Take your pick. This is what eBay is all about. Mistakes which always benefit them or outright schemes plotting to steal more money from sellers.  

by: Silver Ice King

@Thievesbay

Wenig knows that is the only way that Ebay will continue to show growth.  Steal additional fees that they are not entitled to or scare Sellers into paying Extra FVF for Promoted Listings or never have anything sell.  Then he wonders why he has to have extra security and take the corporate jet everywhere he goes.

Ebay needs to just dump him and get a management team in place that understands the business and not just how to steal more money from their customers.

by: InspirationPlus

Since mandatory GTC, I also have gone to all auction listings. When I got the email for 100 free 30-day or GTC listings, I thought maybe eBay had made an exception in allowing 30-day for this particular promo. I tried manually relisting just one of my unsold auction items. When I got to the duration box, only GTC was available, so I backed out of it. eBay sellers are not fools and have learned not to trust. With eBay, a good policy is always 'Proceed with Caution'. It's when you do proceed with caution and they still alter your listings is when I really get upset. My listings and my pricing are my decisions. HANDS OFF!

by: Chicago48

Whoever writes Email policy and messages to seller needs to take a LONNNGGG vacation.

by: Windkissed

I for one get really upset when my pricing is changed as well.  The price of my items is my decision.  I know what I need to sell the item at a decent price.  I agree HANDS OFF.

by: Chicago48

Too many changes.  It just shows that they don't know which direction to go in.

by: Shanna

Can't wait for the eBay apologists to show up and explain this is just a simple mistake we should let it go, while completely ignoring the previous 1000 mistakes eBay has made.

by: thievesBay

The numerous mistakes of this company and the disgraceful operation of the site show incompetence. As the saying goes "the fish rots from the head" = CEO Devin Wenig. From him at the top and down through customer service eBay is all about incompetence. It's been going on for so long that at this point incompetence is accepted. It's the norm. eBay is like a disease that won't go away. Sweeping changes are needed but likely will never happen. What happened to those activist investors that were going to change eBay? Because nothing at all has changed and only gotten worse. eBay is too stupid to take any suggestions for change and are too set in their ways. That's what happens when incompetence is the culture.  

by: InspirationPlus

Is it incompetence, or is it arrogance? Or maybe both? All I know is that all the changes that are supposed to benefit sellers really don't benefit us at all. Do they think we are ignorant, or maybe desperate, that we can't survive without eBay and will accept anything they do? Do they not realize that without sellers there is no merchandise; without merchandise, there are no buyers; without sellers, merchandise and buyers, there is no eBay!

by: skl3255

Previously when I got those offers from Ebay for free extra 30 day listings I would take advantage of those promotions because I knew if they didn’t sell in 30 days I didn’t have to continue beyond the 30 days or I could  change them to another format.