eBay users report being unable to leave feedback for trading partners. A reader reported the problem on the Ecommerce EKG board
"I am unable to leave feedback on certain transactions. Others (at random, as far as I can tell) allow feedback normally. There is no error message, just that the feedback does not go through. I spoke with eBay customer service and they offered to leave the feedback for me, which I confirmed was fine. They said they were able to leave it, but upon checking, it was not left. I followed up with them, and they said they got a confirmation that it was left, but they too see that it was not left."
The seller followed up: "Now they're trying to blame it on my computer and/or browser even after they (eBay) can't leave the feedback either!"
One reader who called eBay customer service told us that eBay said it was aware of the problem and that they said the ETA for a fix was February 23.
The seller said customer service told him a ticket was filed on February 3rd. "I suggested they let the eBay community know, but I'm sure you can imagine the type of response I got, so you may want to notify your readers," he told us.
One seller reported on EKG that the problem was intermittent, another noted that the problem had begun on February 1st.
Not only is this a serious issue for eBay buyers and sellers, it's another incident activist investor Elliott Management can point to as it pressures the Board of Directors. In its letter to the board last month, it cited eBay's "countless" technical issues and characterized them as part of "a series of self-inflicted execution missteps."