Like death and taxes, eBay semi-annual seller updates are a certainty and are similarly dreaded. This year, eBay committed to making three updates, and today, the Summer update hit the site, with one more to go.
eBay grouped the changes into four buckets:
Inventory Optimization: New categories in the product-based shopping experience, category and classification changes, and item specifics to help buyers find your items.
Selling Metrics & Shipping: Stay on top of your after-sale requests, keep your delivery promise and upload tracking, and provide your shipping location zip code.
eBay Stores: eBay Stores feature changes, subscriber benefits and discounts, and new markdown sale event requirement.
Simplified Returns: Enhanced and streamlined returns automation, partial refund guidance, and customization of your international return policies.
(After reading the details
, you tell us if those are good descriptions of what's coming down the pike.)
eBay also put together a timeline
of changes to track when updates go live.
Here are just a few of the eBay Summer Seller Update 2018 changes announced today that will impact sellers:
- eBay will require sellers to provide a shipping location zip code in their listings;
- eBay will begin automatically issuing refunds on sellers' behalf in some cases;
- eBay is introducing new metrics in July and sellers with poor metrics will be subject to extended estimated delivery times and additional fees.
- eBay is rolling out changes to Stores this month, and will introduce new features in June, when it will also remove some Store functionality.
- eBay will automatically move sellers' listings to different categories if it thinks they are more relevant beginning July 31st. Categories impacted include Comics, Coins, Pottery & Glass, and Tires.
- eBay is making changes to its shipping labels function.
The timing of eBay's latest update is unfortunate as many businesses are scrambling to prepare for GDPR, the European Union legislation that requires sites to change their privacy policies and practices, even for websites located outside of Europe. The deadline for GDPR compliance is Friday, May 25th.
We've recapped some highlights of the Summer Update changes in this article
- let us know where you think these changes fall in terms of impact to your business.