Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Nov 26 2018 21:31:37

eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

By: Ina Steiner

Sponsored Link

The head of eBay Marketplaces for the Americas Scott Cutler was on PR duty on Cyber Monday to help generate buzz for eBay Deals.

In a video interview on Yahoo Finance, the senior VP laughed off a question about eBay's stance on Bitcoin, calling the digital currency "the ghost from Christmas past." The host had asked him to weigh in because, she said, "We have been hearing that the number of Bitcoin mining rigs is growing on eBay."

Asked if eBay had done anything to capitalize on the hole left by defunct retail chain Toys R Us, Cutler said eBay had published a toy book called Toytopia. The guide features a balance of items from those Cutler said could only be found on eBay, such as a first generation 1987 Transformer set, to today's "right now" item - a game called Monopoly for Millennials.

eBay is focusing on "the rare, the retro, and the right now," he said.

In his video interview on Cheddar, Cutler talked about sourcing supply for the marketplace while not owning any of the inventory on the site. Those not familiar with eBay's model might well have come away confused, especially when he said "we" ship the deals found on eBay. 

"We actually look at what our consumers are searching for, and that forms the basis for what we go out and source in terms of supply for the marketplace. That's largely driven by deals in certain categories," he said.

But when asked about how deals would affect eBay's margins, Cutler said, "We're different than other retailers in that we don't own the inventory, which means we're not purchasing that inventory and having to drive that inventory off our shelves," meaning Cyber Monday would be a great day for eBay, he said.

"So as a marketplace, we're able to take advantage of great deals that our sellers are offering and get those out to our consumers, so we're not taking inventory risk like other retailers are. We're really trying to find what people are shopping for, and then be able to go out there and get great product to deliver that to the consumer."

Cutler said shoppers can be confident that the deals shoppers see when they come to the site are the best deals, "but then come to experience what you do on eBay, which is finding that rare item that you can only find on eBay. That retro item that used to be cool 10 years ago and is now hip again, and then that everyday item like you're seeing today."

Cutler said it was that unique combination that positioned eBay well to "win" in the holidays.

Some takeaways from the interviews:

- Cutler expects Cyber Monday to be one of the busiest days of the year, with shoppers showing up looking for deals.

- "In terms of online sales, eBay will sell more in online transactions than Walmart and Macy's and Best Buy combined."

- "eBay is powered by tens of millions of sellers from around the world."

- Cyber Monday is about deals, eBay has 150,000 deals on its site. Cutler said shoes, laptops, MacBook Air, and Nintendo Switch are selling every few seconds.



Comments (29) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: ebayout This user has validated their user name.

Mon Nov 26 21:45:05 2018

It's like reading "1984".
He has NO inventory, but can "go out and get great product to deliver…".

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: iheartjacksparrow

Mon Nov 26 21:59:23 2018

"eBay is focusing on 'the rare, the retro, and the right now,' [Cutler] said."

And here I thought they were focusing on the cheap, the Chinese and the counterfeit.

"In terms of online sales, eBay will sell more in online transactions than Walmart and Macy's and Best Buy combined."

I find that really heard to believe based on all the posts on this site where people lament their sales being in a death spiral.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: CanBrit

Tue Nov 27 06:39:28 2018

There is a comments section at the end of the video. I hope many of you will express your feelings. I did.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: pace306 This user has validated their user name.

Tue Nov 27 07:02:26 2018

Wow, an eBay lawyer with a dopey grin .. well thats certainly NEW.

Meanwhile SCOTT - where are the Xmas sales ??????? Where are the buyers filling their carts with OUR items?

Wheres that new POS that you hired thats "all into seller protection"?

Will you again be skipping CES (as not to cause embarrassment?)

"Asked if eBay had done anything to capitalize on the hole left by defunct retail chain Toys R Us, Cutler said eBay had published a toy book called Toytopia"

What? Ive been to 2 of the BIGGEST toy shows (in the country) in the last month (Chicago and York) and theres no eBay to be found - book or no book.

Hey eBay - wheres the printed CATALOG (its not a book) that you promise in your announcement??????????????

You've done nothing - hence the cheesy answer.

Its MOSTLY an EBOOK thats 24 pages ...... my cookbook has more then 24 pages on cupcakes ...

Truth 1
eBay 0

just more eBay LIES and exagerations

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: Silver Ice King This user has validated their user name.

Tue Nov 27 07:05:33 2018

@iheartjacksparrow

You have to realize, he did not say they would sell more as far as revenue goes, but more transactions which means they are counting on all the Chinese 99 cent with free shipping deals to have more transactions that the others combined.  So all the sellers who post on the boards (none of which ever appear to be Chinese) are in a death spiral as far as sales go, but the Chinese are constantly growing because that is almost all you ever see, even if you click on the box for USA sales only or even North America only as I have seen on some screens.

I actually had an offer from a buyer in China (even though i have international shipments excluded on my listings, Ebay managed to allow this offer.  It was a $10 item plus shipping, but this buyer offered $1 and because they were in China and i had no shipping charges included because it was no international sales, this would have cost me about $10 in shipping costs while charging nothing to the buyer.

Why on earth does Ebay continue to allow this kind of crap to happen, all while making sure their partners items are all that is seen everyday??

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: toolguy

Tue Nov 27 10:29:05 2018

I didn't buy a single item on eBay yesterday!

If eBay had offered a coupon I would've used it, but once again they failed to entice me to buy

But I did sell 2 items for $15 & $25 (oh boy)

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: maxmad This user has validated their user name.

Tue Nov 27 10:58:25 2018

Purchased a "new" printer yesterday from ,,,,,,,,,,,,,,,,,,,,, Amazon


even with the ebay discounts, Amazon was still the best deal

almost everything at ebay was refurbished, and actually more expensive then a new one on Amazon

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: iheartjacksparrow

Tue Nov 27 11:05:51 2018

@Silver Ice King - Some months back I was looking for an item, and all the results on the first couple of pages were located in China or India. So I changed the results to show nearest first. The results still came back with China and India at the top. I wasn't looking for an exotic item, and I can't believe that not one, single person in all of the U.S. wasn't offering it for sale. Search manipulation much?  

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: RL15 This user has validated their user name.

Tue Nov 27 11:19:00 2018

- "In terms of online sales, eBay will sell more in online transactions than Walmart and Macy's and Best Buy combined." (cutler)

only in your dreams fleecebay!! cutler is as delusional as the ceo

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: ebayout This user has validated their user name.

Tue Nov 27 11:31:52 2018

@tool
There was a 10% coupon, good for a whopping 4 hours, NOT good on electronics.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: toolguy

Tue Nov 27 11:35:46 2018

@iheartjacksparrow

"Some months back I was looking for an item"

Why are these "items" always mysterious?

I'm searching for a Lee Loader in 38 S&W

None are on eBay or anywhere else, they certainly aren't for sell by a chinese seller as they were made in the USA

Lee stopped making them in the early 70's

I missed one last month on eBay, the next one is MINE!

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: industrystones This user has validated their user name.

Tue Nov 27 11:36:00 2018

I had a 10% coupon offered to me yesterday. Get this - It was ONLY FOR A 3-4 HOUR WINDOW! (How lame is that?) I bought a 48.00 item from the U.K and got the order knocked down to 45.00!  Boy, that's some benevolent savings there!

Seeing as i have multiple accounts, I could have done more shopping on items using the 10% off.

Nahhhh. Didn't even care to.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: ebayout This user has validated their user name.

Tue Nov 27 12:04:19 2018

Did Wenig convince Cutler that his 823M new customers (177M jump to 1B) would all show up for Christmas shopping, hence Cutler's bold prediction?
Related note...saw a TV ad for ebay last nite...at 1:45AM

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: NoMoreEbay This user has validated their user name.

Tue Nov 27 12:40:55 2018

"And here I thought they were focusing on the cheap, the Chinese and the counterfeit."

Best one I've read all week.

"We actually look at what our consumers are searching for, and that forms the basis for what we go out and source in terms of supply for the marketplace."

In other words, we manipulate search to such a degree that our BFFs, the Chinese are always at the top of the list.  

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: iheartjacksparrow

Tue Nov 27 12:57:46 2018

@toolguy - The item was so mundane that I don't even remember what it was now.

I don't look for gun parts, or airplane tools, or any of the other esoteric stuff you are always posting about. And I would guess that most people who search for something on eBay aren't looking for the stuff you want, either.

And a note for all the people who haven't seen Ralph Breaks the Internet: When Ralph and Vanellope try to pay at eBay for the steering wheel to Sugar Rush, they are offered at least five different payment options, PayPal being the first, and what sounded like Bitcoin being the last. That was one of the biggest jokes in the film.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: toolguy

Tue Nov 27 14:07:29 2018

@iheartjacksparrow

In the 70's I lived next door to a artist named Yosi

A eBay search for: sailboat by yosi

5 items found

They aren't hidden in lieu of some chinese copycats. . . .

I have one sitting on my desk that I bought on eBay last year. . . .

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: Frank Abagnale This user has validated their user name.

Tue Nov 27 14:20:45 2018

"In terms of online sales, eBay will sell more in online transactions than Walmart and Macy's and Best Buy combined."

I wonder if mentioning Macy's was a direct shot at Hal Lawson.  

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: Iwishiwaskidding This user has validated their user name.

Tue Nov 27 15:23:35 2018

You will have more transactions but all those other entities will have more functional growth, fewer scams, and end the season with more customer goodwill.  

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: Dburn This user has validated their user name.

Tue Nov 27 15:39:52 2018

''So as a marketplace, we're able to take advantage of great deals that our sellers are offering and get those out to our consumers, so we're not taking inventory risk like other retailers are.''

We are not taking inventory risk, our sellers do that for us.  We really don't have to worry about them selling more as we are slowly implementing a fee increase of 40-55% which should make up for lost revenue from us not really working during the day to learn what it takes to run a successful marketplace.

Fixed

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: pace306 This user has validated their user name.

Tue Nov 27 16:20:31 2018

"that forms the basis for what we go out and source"

So they admit they compete with sellers and that they make things - funny how that statement ISNT in their 10K form.

Thats a CRIME - its called FRAUD.  You make things, say you dont so you dont have to pay taxes on it - then swear you dont.

No wonder eBay is mostly lawyers - takes a lot of liars to keep the facts "straight"

Click to view more comments
1 2  [Next Page]


Login is required to post comments.
To sign in to leave a comment using your AB Verify User Name, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.