Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Aug 21 2017 09:32:32

eBay Scrambles as Head of Marketplaces Departs

By: Ina Steiner

Sponsored Link

Hal Lawton is a familiar face to many sellers, but the head of eBay Marketplaces North America is leaving for another company, eBay announced Monday as it shuffled top executives to fill the void. (See update below.)

In an interview in 2015 after having been at the company for just 6 months, eBay gave Lawton credit for having "led the business through major milestones including the overhaul of seller standards, the development and release of the new Seller Hub, and the recently announced pricing and listing changes." 

While many hoped replacing eBay CEO John Donahoe 2 years ago with Lawton's boss, Devin Wenig, might have eventually slowed the pace of change, eBay continues to make drastic changes impacting sellers, with one executive recently calling eBay a "company of continuous innovation" when explaining the reason for making unannounced changes outside of the Spring and Summer Seller Updates.

Lawton was a major presence at the recent eBay Open seller conference in Las Vegas. On July 25th, he tweeted a picture of himself on the exhibit hall floor standing next to eBay CEO Devin Wenig: "Just arrived at #eBayOpen2017! Excited to spend the next few days in Las Vegas meeting with and supporting @eBay sellers."

Now Wenig is seeking a replacement as he turns to StubHub President Scott Cutler to take on Lawton's role in addition to his existing duties as head of eBay's tickets marketplace.

During the early years of eBay's public life, then CEO Meg Whitman kept a deep bench (in fact surprising many when she picked an outsider to take over when she left). That's no longer the case, and the departure of Lawton leaves questions not only about replacing members of Wenig's top team with such exits, but raises the question of who would step into his own shoes if the CEO were to depart.

Lawton's departure also raises questions about the success of Wenig's initiatives at a crucial time, as Wall Street looks for the promised benefits of his Structured Data Initiative, technology investments such as AI and machine learning, and a move to take eBay "everywhere" rather than expecting shoppers to visit the marketplace.

eBay didn't reveal where Lawton is headed - but where he lands could make Monday's announcement even more troubling.

Update 8/21/17: Hal Lawton landed at Macy's, see details.




Comments (29) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: Chicago48 This user has validated their user name.

Mon Aug 21 10:01:23 2017

Geez, more changes.  Not good.

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

This user has validated their user name. by: iheartjacksparrow

Mon Aug 21 10:19:25 2017

Hal needed to spend more time with his family.

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

This user has validated their user name. by: eXtinctBay

Mon Aug 21 10:53:15 2017

Bye Bye Hal! He cashed in a bunch of his eBay stock recently, and made a lot of money in a short time. Good for him.

And should be great for us. Mr. Lawton had no ecommerce experience, and the policies he enacted were anti-seller, to say the least.

Wonder if he was pushed out the door, or really got a better offer from another company. Maybe this is part of the ''continuous innovation'' taking place, and eBay is finally looking to replace its management team because of less-than-stellar results.

One thing for sure- investors have definitely not been wowed when other EC companies are experiencing huge growth, and eBay is slogging around at 4-5 %.  

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

This user has validated their user name. by: RKTOYS

Mon Aug 21 11:00:56 2017

LOL, funny how these clowns can't even take responsibility on the way out and basically blame their family.

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: Frank Abagnale This user has validated their user name.

Mon Aug 21 11:36:33 2017

Hal realized how bad selling on ebay was and wasn't making enough money on his ebay account (hal_lawton) so he need to get a better paying job.  

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: RL15 This user has validated their user name.

Mon Aug 21 11:46:04 2017


another rat deserting the sinking ship

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

This user has validated their user name. by: Ina

Mon Aug 21 11:54:15 2017

Hal Lawton brought other executives from The Home Depot, including eBay Chief Marketing Officer Suzy Deering. Will they stay or will they follow?

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: eBay Shill Buster This user has validated their user name.

Mon Aug 21 12:06:38 2017

Thank God Hal Lawton is gone, he was never a fit to run eBay, more of a cheerleader trying to make eBay into Home Depot which it is not, Devin should be fired for hiring this guy.

The best thing Devin could do for eBay is announce that he is stepping down and is searching for a new CEO who has no fear of cleaning house at the top of the company, it is high time the Board of Directors gets a wake up call and if Hal Lawton leaving is the wake up call the Board needed that would be the best thing he did at eBay.

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

This user has validated their user name. by: Ming the Merciless

Mon Aug 21 12:11:30 2017

Don't let the door hit you on your way out, Hal.

Thanks for making it impossible to 'grow' my business and for the further destruction my and other small businesses on ebay with doubled down anti non enterprise seller policies and the promotion of theft and fraud as one of ebafia's showcase business metrics.

You and Devil epitomize the arrogance of some MBAs. Forge ahead into the abyss with little understanding of the path into the abyss or the abyss itself, listening to no one, pushing us noisy obstacles to the curb, and then wringing your collective dirty hands when you predictably fail.

I'd say good riddance except if ebafia's past is any indicator of the future, even though it may seem like a stretch now, someone worse will likely replace him.

And one final word, Hal. I hope your stratospheric salary and stock option gains that you stole from the small sellers leads to nothing but post ebafia misery.

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: eBay Shill Buster This user has validated their user name.

Mon Aug 21 12:17:40 2017

One of Hal's innovative ideas was pulling down millions of sellers listings that he claimed were not selling fast enough like they pulled products off the shelf at Home Depot when he deemed they were not turning fast enough, and these sellers are paying over 500 bucks a month for stores.

Good old Hal thought there would be no bite back from these sellers and he could just pull down millions upon millions of listings that they put millions of man hours of hard work creating.

eBay is run by inept idiots who take actions against sellers and will not even respond to threads posted on their own forums asking why these ill advised morons running the company conducted these criminal polices against their own paying customers.

Then they wonder why their numbers are down, LOL, eBay, the Three Stooges are at the helm of the Titanic....

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: eBay Shill Buster This user has validated their user name.

Mon Aug 21 12:21:43 2017

I guess the old 'Put Color in your Box' campaign was officially put to death along with a lot of other Hal Lawton lunacy at eBay today......

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: eBay Shill Buster This user has validated their user name.

Mon Aug 21 12:50:38 2017

Hal Lawton's legacy.

Seller Hub is a massive flop created to sell promoted listings to sellers.

Promoted listings is the most idiotic search engine corrupting protocol ever created.

Cross promoting promoted listings on sellers listing pages that they pay eBay to publish creates a race to the bottom where sellers can't make margin or profit selling on eBay.

Hal likes to pull down listings, millions of them that sellers pay eBay big money to put up on eBay when he thinks they are not selling fast enough making the false claim that they are keeping eBay from serving web pages.

Hal is now pulling down millions of sellers listings that do not have UPC codes and is preventing sellers from relisting said items.

Hal Lawton is a loser and Devin has finnally figured this out since he ran the marketplace for years before Hal was hired to replace him, now that sellers are calling for Devin to be replaced he is responding by telling Hal Lawton to hit the open road.

The question is, how does any of this add to sellers bottom lines or eBay's bottom line, are these guys really business management experts with their innovative disruption?

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: mcposty This user has validated their user name.

Mon Aug 21 12:59:37 2017

Another moron runs with tail in between legs because they failed. Bye bye

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: pace306 This user has validated their user name.

Mon Aug 21 13:51:39 2017

Hal knows what we already know, but the board doesn't - next quarters numbers stink.

Head of Seller experience needs to be a seller, not some crazy exec from a big box store.

Hell - I'll even take Tool, even Tool knows that this is a box moving business and that sellers need to have control to help move said boxes.

In all honesty I'd prefer Ming or Marie or Rexford 😀

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

This user has validated their user name. by: Ina

Mon Aug 21 15:41:59 2017

Hal Lawton turned to Facebook for a more sympathetic group of sellers to bid him adieu.

http://bit.ly/2vj3ama

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: eBay Shill Buster This user has validated their user name.

Mon Aug 21 16:30:59 2017

LOL, eBay sure does have a lot of gullible sellers who will believe anything top executives tell them, that is why they have a forum full of undercover shills who try to cover for their incompetence daily on the eBay forums, sad that they do not expect performance and leadership that would work in the best interest of sellers instead of holding these guys accountable with their spending on eBay products.

Closing stores and not paying for listings is a start that will show eBay that they can't keep getting away with fleecing sellers out of unjust fees and spinning lies like their criminal promoted listings program that no doubt Hal Lawton was a big part of, that terrible sellers hub is the interface that Lawton invented and is what eBay wants to use to swindle sellers into buying promoted listings.

Close sellers hub and get rid of that idiotic promoted listings scam eBay, you have lost any integrity you had left with that utter lunacy.

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: pace306 This user has validated their user name.

Mon Aug 21 16:42:12 2017

Ina - I went on there and told everyone the truth - not that they care.


The rest of the comments are from the toadies who kiss him ass for access to parts of eBay we don't have apparently  

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: eBay Shill Buster This user has validated their user name.

Mon Aug 21 17:22:29 2017

Thank God Macys hired Hal Lawton, his goofy ideas were killing eBay.

https://esellercafe.com/hal-lawton-goes-macys/

htt
ps://esellercafe.com/hal-lawton-leaving-changes-ebay-leadership/

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

by: eBay Shill Buster This user has validated their user name.

Mon Aug 21 17:40:54 2017

https://investors.ebayinc.com/secfiling.cfm?filingID=1065088-17-31&CIK
=1065088

SEC
legal document on the executive changes at eBay

Perminate Link for eBay Scrambles as Head of Marketplaces Departs   eBay Scrambles as Head of Marketplaces Departs

This user has validated their user name. by: eXtinctBay

Mon Aug 21 17:55:47 2017

I apologize. Hal does have ecommerce experience (but not with third party sellers).

He built the Home Depot website, and Macy's needs to grow their online business If they want to survive.

Yes, his eBay legacy may not be remembered fondly, but he will find his niche with his new company. Developing websites is his specialty, not improving the experience for sellers.

Click to view more comments
1 2  [Next Page]


Login is required to post comments.
To sign in to leave a comment using your AB Verify User Name, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.