|Sat Aug 5 2017 10:41:31|
eBay Glitch Prevents New Listings from Showing in Search
By: Ina Steiner
Despite the eBay system board
showing all is well, sellers are reporting problems with search visibility. There are multiple reports on both the eBay board and on the Ecommerce EKG board
- it appears to be impacting newly listed items and started sometime during the day on Friday.
"Since yesterday afternoon, anything newly listed is not showing up. You have to refresh screens & if you are lucky they will show up. Anything I listed last night is not showing up. When you view category online & go to view gallery, it switches back & shows nothing listed from that day. This is making it difficult to sell or BUY which I normally do quite a bit."
Here are some of the threads on the eBay Technical Issues board.
Newly Listed search not loading properly - link
ITEMS NOT SHOWING UP IN STORE! - link
New Items Not Showing Up In Store are we being charged for listing not showing up due to Ebay issue - link
Compounding the issue is the lack of acknowledgement by eBay. Wrote one worried seller on the eBay boards, "All the listings I have posted in the last 24hrs are also missing. Will they find them, or will I have to redo them all?"
A buyer wrote, "I am mainly a buyer, and buy A LOT, except not today, I usually browse through 10,000 listings a day, but today there is about 100 in my searches. Sellers listings are completely invisible in search results. I am terrified to think how much money sellers are losing from this."
UPDATE 8/6/16: eBay moderators notified the tech team on Sunday and posted messages on the eBay Technical Issues board at 5 pm ET to say the problem with newly listed items not displaying in search has been resolved.