Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon May 8 2017 23:27:11

eBay Zapped Saved Searches?

By: Ina Steiner

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Some eBay shoppers are upset after discovering their saved searches no longer work. The problem started for some users last month, when one shopper wrote:

"I have hundreds of bookmarked searches that I regularly run. About half of them don't work anymore. eBay must have changed some code earlier this year. This represents the loss of countless hours of work building these searches and tweaking them. Here is an example of one of these searches."

Another eBay user concurred, writing, "Any bookmark that starts with "search-desc.ebay.com" doesn't work anymore."

"If we can't run our weekly searches, we can't find things to buy," the original shopper wrote.

Shoppers have also reported they have not been receiving followed search emails, a problem first reported in April but that also seems to be unresolved.

eBay did not respond to our request for information by press time.

Have you had issues with Saved Searches? And have you heard any complaints from buyers?




Comments (20) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: eXtinctBay

Tue May 9 01:06:29 2017

I really think eBay is VERY AFRAID to have too much of a sellthrough.

Since they do not make, manufacture, warehouse, or source items themselves, when an item is sold and there is nothing to replace it, their gross inventory value goes down. And that doesn't look good to The Street.

If they just let folks purchase all the quality items (by making them available for sale to EVERYONE, ALL THE TIME), the ''shelves will be bare'', and the site will be littered with nothing but JUNK.

Yes, there may be more to the hidden search games and deception than just eBay wanting to conserve server space.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: eXtinctBay

Tue May 9 01:45:45 2017

Also, this is a reason eBay wants (and / or NEEDS) to have established American brand name goods sold through the site.

They have lost many of their good sellers due to mistreatment and the many fee increases, and the overall selection of quality merchandise is not up to snuff anymore.

Just selling cell phone accessories and other low priced trinkets from Asia will not keep the site afloat long term. And a lot of the vendors from overseas do not incorporate sound customer service practices in their businesses.

Hope for eBay's sake they can secure deals with manufacturers who offer first rate items. Not factory seconds, customer returned, discontinued, or refurbished stuff.

Then buyers can find these, and many other interesting items, for sale. As long as the broken search engine can be fixed to allow it.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: comments This user has validated their user name.

Tue May 9 04:15:56 2017

Saved searches have been broken for like a year.

Over a year ago saved searches stopped removing refinements such as bid count, items priced within X to X, and auction preference over buy it now.

My favorite search went from 5000 results to 500,000. At first I Stopped buying on ebay all together because I could not find anything. Then I found out how to make the search string a custom link and it worked (ie putting in the refinements manually as a link)!

Now I stopped buying again because the new 10% + 2.9 for pp fee structure for non store sellers has removed all unique items from the site leaving only amazon/walmart/sams drop shippers. Yes they can get a store for less then $20mo but most don't know that unfortunately.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: RKTOYS

Tue May 9 08:33:24 2017

A store subscription is practically worthless though.  Last I saw, it was a great way to raise the price of your first 50 listings from $0 to $10 though.  You have to list/sell so much before the meager 1% discount even comes close to cancelling out the fixed subscription fee.  eBay 10 years ago it was doable, today not a chance.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: blueribbon1844

Tue May 9 10:11:07 2017

same issues here. I had to reset  few of the bookmarks. another perfect example of ebay wasting the sellers/buyers time

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: FeelingFroggy This user has validated their user name.

Tue May 9 10:32:37 2017

Ina

Nice refreshing picture of you.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: dans parts This user has validated their user name.

Tue May 9 10:37:14 2017

Most of my Saved Searches were rendered useless when the dropped the wildcard, and I never bothered to re-do most of them, since I knew something like this was bound to happen again, so what point was there?

About 1/2 of my Searches are working now, but I'm buying MUCH less lately, so am not too bothered.  Some of the items I have on search I no longer need (I got them), or no one has the "rare" items I'm looking for, or too many people are manipulating search to stuff my results with only their crap.  Report the item?  Hah!  Another useless, time-wasting exercise.

eBay is broken, and they seem to have no desire or intent to fix it, or they are too stupid to know who to listen to (us, here) for clues on what to do.

Very frustrating to know what could be, but isn't.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: IDKwhoIare

Tue May 9 10:40:53 2017

Yes, issues like disappeared, broken or returning ridiculous numbers of items that are not related in the least since last year.  eBay stopped emailing me the notices about that time as well.

Funny, they still send me my Sales Report where I have Top-Rated status and I have sold nothing since I closed the store in Nov 2015...how does that even work?

I had fixed a few of the searches and could get some results.  It is too much work/time to fix them for such small returns.  I don't know if all the Sellers have left or if I just can't get the search to show what I want.  

It is a moot point regarding which, I have work to do and do not have time to spend on eBay searching under these conditions.

PS: @ Ina - love the new pic of you, nice to see the smile :)  

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: RKTOYS

Tue May 9 15:11:47 2017

@Dan
It's incredible how broken so much of the site is and even _more_ incredible when you know it's not for lack of development staff.  We as a country are going to be in so much trouble when the people who knew how stuff worked before PCs kicks off.  We're going to be stuck with a lot of automated garbage that just doesn't work and there's no will to fix any of it.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: ignatz This user has validated their user name.

Wed May 10 11:48:15 2017

No problem. Those saved searches are backed up ***somewhere***, probably somewhere in China. Now if they can just convince someone to go look for them, those saved searches will be back in place by some unspecified date in the future that Uncle Griff will grandiosely announce in the next few days.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: Bird Mad This user has validated their user name.

Thu May 11 00:40:26 2017

eBay has crashed all the links in my listings that helped buyers find other items they needed from me. Just about the dumbest thing they could do. Instead of clicking and getting a list of all the red items I list, my buyer is redirected to a list of premium ebay stores. Absolute mess to edit 120+ listings and what do I say... good luck finding what you need in my listings. I have had repeat customers for years that will come back and be so frustrated when the links don't work. On this item, I think it actually is what pushes me over the edge to setup my own site. I have 17 years of buyer email addresses also.  I'll take my $3000+ in fees and do it my self.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: ruthie This user has validated their user name.

Thu May 11 01:16:08 2017

Exactly why I've always saved my searches to a folder on my browser bar. No worries about ebay screwing it up! Same with favorite sellers.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: Jcapwet

Thu May 11 03:15:38 2017

Here, I thought that I had an update that put a block on cookies or something like that. I tried calling eBay and they transfer me to a call center overseas that never helped.
Glad to find it's eBay's doing. I Have now spent more money at Amazon and other on-line sites. It's eBay's loss, they think that they can afford it.  Do not worry, shopping away from eBay is much more fun and rewarding too..

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: alaska This user has validated their user name.

Thu May 11 17:11:21 2017

Here is another of my bookmarked searches that no longer works. These are eBay searches that I save as bookmarks in my browser (not eBay ''saved'' searches). This is a fairly simple search for the exact phrase ''Indian Curiosities From Puget Sound''. I split the URL in two so you can see all of it:

http://search-desc.ebay.com/




After searching eBay for things to buy since 1996, I'm about ready to quit eBay. I can spend hours searching and find not one item to bid on, and now most of my bookmarked searches don't work anymore. Ten to fifteen years ago eBay was THE place to find rare things, now it's mostly just relisted, overpriced items. Shame on eBay for ruining what used to be a great place to buy antiques and vintage collectibles.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: alaska This user has validated their user name.

Fri May 12 21:47:18 2017

Ina said ''eBay did not respond to our request for information by press time.''

Ina, did they EVER respond? This is an absolute disaster for buyers who search eBay using bookmarks of earlier search results, which is the way I have been doing it since 1997. I can confirm that any bookmark that starts with ''http://search-desc.ebay.com/'' no longer works.

Ten or fifteen years ago I was buying about 5 expensive items a week that I found through running my bookmarked searches. Now it's only a few items each month, and since most of these bookmarks are no longer working, I'll be buying very little on eBay until the problem is fixed.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: Don Wagner

Sat May 13 13:38:54 2017

I would say my eBay surfing and bidding activity is 20% of what it was before my saved searches all crashed a few years back. I had about 150 searches stored across multiple accounts. I have tried creating new searches from scratch, but they don't work either. eBay said they were aware of the problem but it affected so few people that it would not be looked into. I do have about 75 saved searches at automatedsearch.com (nice free site but not mobile-phone friendly)

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: alaska This user has validated their user name.

Sat May 13 15:14:43 2017

Another batch of my bookmarked searches that no longer work start with:


''http://desc.shop.ebay.com/''


EBay sellers should be up in arms about this disaster!

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: alaska This user has validated their user name.

Thu May 18 14:03:43 2017

More bookmarked searches that don't work anymore. All of my bookmarked searches that start ''http://antiques.search-desc.ebay.com/'' DO NOT WORK ANYMORE!

So, I am buying almost nothing on eBay anymore. And eBay doesn't care enough to fix this problem.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

This user has validated their user name. by: bitbybit

Fri May 19 05:49:17 2017

Doing some research a couple weeks ago, I noticed items having the word ''antique'' in the title and/or in the antique category were either not selling or sold at auction with only one bid at a low opening price. These were not my items but other sellers. Seems to me this is eBay's way of ridding the site of antiques and it wouldn't surprise me if they ended the antique category altogether. A real shame if this were to happen but eBay seems hell bent on making the site a boring everyday same stuff infested site. Ebay has lost their draw. Their greed has sucked the life out of what was once a prosperous, fun, and unique marketplace.

Perminate Link for eBay Zapped Saved Searches?   eBay Zapped Saved Searches?

by: alaska This user has validated their user name.

Mon May 22 16:24:23 2017

More bookmarked searches that don't work anymore. All of my bookmarked searches that start ''http://desc.shop.ebay.co.uk/'' DO NOT WORK ANYMORE!



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