Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Fri Feb 24 2017 22:32:30

Etsy Removes a Crucial Feature with Latest Upgrades

By: Ina Steiner

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Etsy announced improved seller tools with great fanfare on Valentines Day, but a week later, sellers are struggling with some of the changes as they are rolled out. 

While Etsy made improvements to its variation feature within listings, it took away a feature that is crucial to many of its sellers: no more bulk-editing of variations across multiple listings. The missing functionality is costing sellers time and frustration. A seller explained on this thread how the change impacted her:

The seller has 200 types of bags, and each bag has its own variations. So if she adds a new color to her product line, she must go into each of the 200 listings for those bags and individually add the new color as a variation. Sellers also discussed the problem they're facing on this thread.

Etsy has responded to complaints by pointing out that with the new tools it has now made available to sellers, they can add category specific attributes to listings, which will help buyers more easily navigate search, and increase the scan-ability of the sellers' listing page.

But it's surprising it would roll out the new tools before making a bulk-edit feature available.

In response to one seller's concerns about variations, an Etsy moderator further explained that because of the increased specificity in listings, "the old bulk edit tools are not compatible with our new inventory management and attribute tools. Attempting to make bulk changes to categories or mass edit variations creates a risk that sellers accidentally delete data from listings. We'll be monitoring the feedback on this matter to ensure we come up with ways to ease the listing process for sellers in the future."

Etsy also said "bulk editing functionality is definitely something we're thinking about," and said that Etsy was working on a tool to help sellers add attributes to their listings more quickly. The full response can be found here.

More changes are ahead - Etsy is rolling out a tool that will help sellers quickly add attributes. And a new Shop Manager remains optional for sellers, but at some point, it will become mandatory. 

As the Etsy changes roll out, let us know what you're seeing - the great, the good, and the not so good.




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Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: ssweet This user has validated their user name.

Sat Feb 25 13:53:34 2017

I have been selling on Etsy for 5 years. I started with nothing and have built my Etsy into a full time business and have made several thousand sales. The day this roll out began my sales instantly dropped. Search finds us by attributes, and I use maximum attributes, but their somber list of colors is what seems to be the priority so I am going in and changing my listings individually to their narrow list of colors. Because they have taken the ability to bulk edit away, as well as a wonderfully helpful bulk editing app, I am working on changing over 400 listings, one by one. All the while not knowing if I will be able to continue paying my bills this month. The uncertainty of Etsy is tremendously stressful. I am now going to focus more on my Amazon Handmade shop and hope that I can get enough orders there to cover the deficit that Etsy has created with the incessant changes.

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: just passign through This user has validated their user name.

Sat Feb 25 13:58:41 2017

As always, this roll out is another disaster in a long line of etsy roll out disasters.

clearly not one of them has any idea what they are doing, what sellers need, what each type of product needs which attributes, etc.

They are all a bunch of poseurs and never learn from past mistakes.

I am absolutely disgusted and I thought I couldn't get any more disgusted with them.

making sellers do the bugs reporting on another substandard programming debacle is just another insult to injury.

The variations don't work, you have to RE-TYPE EVERY SINGLE variation AGAIN, the attributes are ridiculous, they have no bulk editor and got rid of the sub-standard bulk editing system they had.

unbelievable

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: just passign through This user has validated their user name.

Sat Feb 25 14:00:45 2017

Oh, and I'm sure they are all high-fiving each other telling each other what a great roll out this is.

clueless doesn't even begin to cover it.

omg

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

This user has validated their user name. by: The End

Sun Feb 26 13:03:34 2017

The need for bulk editing comes with mass produced goods.
IT IS A BLESSING that will filter out pseudo handmade goods.
Thanks Etsy  :o)

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: go-figure This user has validated their user name.

Mon Feb 27 10:18:10 2017

More of the same old, same old for a company ran by a bunch of immature, unprofessional wannabe hipsters!

Yes, clueless doesn't begin to cover it!

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

This user has validated their user name. by: Jono

Mon Feb 27 11:14:00 2017

Creating unnecessary work is a leap backwards. A well educated chimp could tell you that. Another problem with Etsy for me is that they don't have an import option from eBay. I have a website with EKM which allows me to pull all my 4,500 items from eBay into my store. Shopify have an import system as well. The fact that Etsy can't see this massive loss of potential business speaks volumes. Very poor managment. Maybe they need pay some decent programmers.

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: marcello This user has validated their user name.

Mon Feb 27 13:38:31 2017

This is so typical of Etsy's blundering incompetent style.  Breaking functionality and taking 10 steps back is their idea of improvements. Never learning by or admitting mistakes is their fatal flaw. The technology on this site is antiquated, management and staff do not have the required skills or experience in ecommerce to bring Etsy into this century.
Sellers should read the latest NY Times article,''How Etsy Employees Dress for the Office.'' This is what your fees are paying for. It's all about how wonderful we are as a company, but not how we're going to solve your problems.

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: Flying Childers This user has validated their user name.

Mon Feb 27 20:44:51 2017

I have given up trying to respond to the endless changes and testing.  

No one at Etsy seems to know what they're doing- it's just endless BS by a bunch of typical hipster social justice warriors who don't care a bit about the havoc they wreak on the sellers who are paying the bills for the "privilege" of using the marketplace.
They obviously have contempt for anyone who uses the service as evidenced by the latest fiasco.
All they are doing is giving people another reason to go elsewhere and test the waters.
This is never going to get any better.

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: ssweet This user has validated their user name.

Tue Feb 28 15:36:30 2017

I agree with flying childers. It feels like contempt for sellers - and also not taking seller's needs seriously. The way they change things up in an instant, with little warning, and the horrible effects it can have on somebody who runs an etsy shop as their primary income displays a contempt. The stats show that mostly women run etsy shops - this is another way to show we aren't taken seriously.

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: just passign through This user has validated their user name.

Tue Feb 28 22:39:21 2017

I love when they say "exciting" changes. "exciting" all right >:-

They introduce a new system that takes away functionality, hides sellers who don't participate from buyers, no bulk editing and HOURS AND DAYS worth of work.

I won't be changing anything since this is a programming nightmare at this point. Even after that, rather than spend any time on it I'll just expand on Amazon and beef up my website.

I honestly have no idea who at HQ thought any of this is an "exciting" idea. I guess they really do want to get rid of as many sellers as possible.

Yes, this shows contempt for sellers.

Perminate Link for Etsy Removes a Crucial Feature with Latest Upgrades   Etsy Removes a Crucial Feature with Latest Upgrades

by: madgeshatbox This user has validated their user name.
Web Site

Tue Feb 28 22:44:18 2017

Etsy forced an amazing bulk editing app, Betsi, off of their site a couple of years ago. As a vintage seller with hundreds of one of kind items. I have been behind the curve every since they eliminated it from their apps.  Etsy's bulk editor was not even close to what Betsi could do but it was better than nothing.  Once again Etsy is only thinking about handmade sellers who have very few SKUs.  They need to get their head out of the sand and give us tools that really work or allow more third party apps to help us out.



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