|Mon Feb 13 2017 20:21:00|
eBay Overcharges Sellers Due to Glitch
By: Ina Steiner
eBay sellers are encountering a costly glitch this week - costly to sellers, that is. As one reader explained, "When relisting items, can't turn off the Gallery Plus feature for store items ($1.00 fee) and auctions (.35 fee), regardless of whether listing in bulk or individually. I experienced this today, but caught it. Never used to happen. Can't work around it."
Sellers are discussing the issue on this thread
and others on the eBay discussion board.
eBay's System Status Board has a "Listing" warning and links to this page
where it states:
Today at 04:45PM PST We are actively working to resolve the issues related to service disruption on Listing. Please continue to visit this page for updates.
Today at 04:00PM PST We are aware of a service disruption related to Listing, and are looking into the situation. This page will be updated as we know more.
It's not clear if that problem is related to the Gallery Plus glitch or is something else entirely.
Sellers should be sure to check if this problem is happening to their listings and report it to eBay - otherwise this glitch has the potential to be quite costly.