|Mon Dec 11 2017 19:46:04|
Google Says eBay Is Working to Resolve Privacy Flaw
By: Ina Steiner
A day after we informed eBay and Google of a privacy breach involving eBay customer identities, a Google spokesperson told EcommerceBytes, "When we learned about the issue, we took action immediately and stopped displaying all reviewer names from eBay. eBay is working closely with us to investigate and resolve it."
A reader tipped us off over the weekend after he noticed the product review section of product pages on Google Shopping displayed real customer names next to the reviews that were submitted to Google by eBay. On eBay's own product pages, only eBay User IDs are displayed next to product reviews.
As we noted
in yesterday's post, this is concerning especially for sensitive items such as medical diagnostic tests - including pregnancy, drug, and HIV home-testing kits.
Google responded to us right away, and by Sunday night it had masked customer names and User IDs for all reviews displayed on its Shopping site.
As we noted this morning
, the privacy incident raises security issues as well. eBay has yet to respond to multiple inquiries.