Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun Oct 22 2017 20:35:53

eBay Dumbs Down Its Site for Casual Sellers

By: Ina Steiner

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eBay is creating a "for dummies" like experience in the hopes that new and occasional sellers will find it appealing. A recent email revealed just how much control it's taking over the listing process for sellers who choose to use its new listing form. 

When a seller uses the new listing tool to list in the Fixed Price format, eBay automatically adds Best Offer and makes it "Good Til Cancelled," meaning it will run indefinitely.

When sellers use the tool to list in the auction format, eBay automatically defaults it to a 7-day duration - and determines the best time of day for the listing to go live.

eBay also tries to influence pricing with a "Pricing Meter" that compares the item the seller is listing with others that have sold within the past 3 months.

Here's what the email said:

Our New Listing Tool Is Here to Make Selling Even Easier.
Take control of your listings with new features to help you become an even more successful seller.

Here's What's New

Better Pricing:
Price for success by comparing your item to similar items sold within past 90 days. Then, see the likeliness of a sale on our new pricing meter.

Best Offer:
To attract more buyers, we've added this option to all fixed price listings. You can set a threshold to auto decline low offers, or remove it altogether.

Duration:
To help you make the sale, we now default auction-style listings to 7 days and fixed price listings to Good Til Cancelled with no extra fees.

Smart Schedule Listings:
We automatically select the best time of day for your auction listing to go live. This increases your chance of selling for the maximum price.

We Value Your Feedback
Improvements like these come from sellers like you. Tell us what you think in the Comments section, under the Help tab.

eBay is sending the email to accounts that have been dormant - a reader who forwarded the email said eBay had sent it to an account he hadn't used in years, but it did not send the email to his active account. His first reaction: incredulous. "Having eBay scheduling your auction start times would be a disaster," he said.

What do you think of eBay taking control of the listing process to help what it refers to these days as "consumer sellers"?




Comments (66) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

This user has validated their user name. by: toolguy

Sun Oct 22 21:27:33 2017

I like this idea

But what's more important is after the sale.

I hope eBay helps these new sellers collect payment and help them ship the item.

eBay needs to walk new sellers thru the whole process from beginning to end.

Maybe a program like this would be good for new buyers also. . .

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Sun Oct 22 21:41:08 2017

They have been doing this for months now with the simple listing forms, eBay has always assumed sellers are stupid, that is why they thought sellers would accept their Seller Hub lunacy.

This is just another one of the many scams and fee fleecing ideas Devin has come up with, after all he is still trying to top Donahoe's criminal money grab on final value fees on shipping, Devin is going to ruin eBay for sure with his criminal Promoted Listings scheme and his cross promoting of sponsored ads on sellers listings.

I can tell you that Devin is an expert at 'Dumbing Down', since he got the job everything he has done is utterly stupid.

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

This user has validated their user name. by: BuildingMyOwnSite

Sun Oct 22 22:35:22 2017

Oh No..... I'm sorry, but you're not going to sucker me into this.  I refuse to answer this FAKE QUESTION.   This is EXACTLY the kind of FAKE NEWS that  the President has been warning us about.....   I've seen enough septic tank cleaners, and so called “enlargement” claims in my email box, that I can  spot a FAKE when I see one.

HAHAHAHAHAHAHAHA!!!  Couldn't fool me.....      Do you actually think I WOULD “use the new listing tool to list in the Fixed Price format”, and then let eBay automatically add “Best Offer, and then run it FOREVER AND EVER AS A ''Good Til Cancelled''?  

I don't THINK SO !!!  Uh, DUH, Do I LOOK STUPID?

OOPs, I see there is also a ''Pricing Meter'' that compares the item with others that have sold within the past 3 months.  That's really cool.  I think I was wrong, I like this.  Especially for my 8-leg Gus Server, which hasn't sold on Ebay for a couple years, and is better than any that has come up for sale for the last 20 years, and far better than ANYTHING that Streisand had.

Plus, as they say, now I can:  “Take control of my listings”

W...W...W...W...W...W...W...WHAT?

Oh, I get it, it's an early Halloween trick.  Sorry, Stupid me.  (I do like the “Pricing Meter” though.)  Seems like an easier way to see what is trending...........  

OH GOD,
PLEASE !!!
JUST SHOOT ME !!!

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Sun Oct 22 23:02:53 2017

The next step in this dummy process is to automatically induct these 'dumb sellers' into Seller Hub because only the dumb sellers will actually waste the time and man hours required to use that abomination.

The best thing that can happen for all new sellers is to find some other place to sell that has executives that are not dumb who pull sellers listings down by the millions when they don't move fast enough for 'Fast Devin'.  

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

This user has validated their user name. by: BuildingMyOwnSite

Sun Oct 22 23:05:18 2017

Hang on,

Why would Ebay do this?  Are you telling me that they need “Occasional Sellers”, in order to continue their “awesome” upswing in profitability?  That they want to back up a decade, and invite ordinary people to  participate once again, in their “awesome” website?

Cool.  Like I can really dig that.  Hey, Thalia, how 'bout you, me and Maynard 'board the time machine all together, and blast ourselves back into  the past?  Like Wow Man..........  Or is this just another tempting adventure, on the “Next Generation'' Holodeck?.......... Should we invite Ritchie & the Fonz?  Maybe we can get Jerry & George to do a ''Return To Bizarro Ebayman'' routine that includes Ebayman treating people nicely, instead of as ATM's.

Yeah, like Ebay is now going to back up, and make itself a Collectibles site again, for normal folks to do c2c business again.  OK, but how does that work with them dumping the ''Garage Sale'' site look?

The ASTONISHING thing, is that Dev would even consider something THIS SMALL, as part of any sort of program to save Ebay.  WHAT?...... Is he gonna advertise it on glass windows in vacant malls, or on late night BOOMER TV?  Gonna be tough to get the word out to all THOSE newbies.......

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Sun Oct 22 23:16:27 2017

The Federal Trade Commission needs to look into eBay's tactics here, this is a criminal act, charging fees without proper notification and disclosure, enforcing illegal price fixing upon the seller, GTC generates illegal fees just like Wells Fargo did on their account holders, in other words this is fraud.

Devin is the testing King, he likes to test thousands of his new tricks and all of them are massive flops like his Seller Hub fiasco.

The man has already ruined eBay, we should not say he is going to ruin eBay, he is slowly changing all the pages in MyEbay with his so called 'tests'.

The solution, all sellers should close their stores on eBay and use the money to open up on Shopify or BigCommerce.

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Sun Oct 22 23:54:47 2017

eBay has been getting many complaints on this forced best offer, but as we know they do not care about what the public perception is, or the 'noise' made by sellers.

  https://www.google.com/search?q=why+is+ebay+forcing+best+offer&rlz=1C1
IPOA_enUS737US737&oq=why+is+ebay+for&aqs=chrome.0.0j69i57j69i60l2j0l2.8121j0j8&sourceid=chrome&ie=UTF-8

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

This user has validated their user name. by: LasVagueness

Sun Oct 22 23:55:40 2017

Is eBay's 'Pricing Meter' anything like the E-meters Scientologists use during auditing sessions? That's been my experience using eBay's suggested list price 'tool.'

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: cash4clothesbozeman This user has validated their user name.

Sun Oct 22 23:57:13 2017

There are seeds of an idea here.  but since I don't get paid by eBay  I will have to keep it to myself

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Sun Oct 22 23:58:28 2017

Devin is going to outsmart everyone else in the room like Donahoe did.

  http://www.businessinsider.com/carl-icahn-letter-2014-3

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: thebobman This user has validated their user name.

Mon Oct 23 00:01:39 2017

I would like the see more occasional sellers on ebay. Thats how more obscure items get out there. Too many of the things I've bought recently come with a thermal, self adhesive label on the package. It seems like all the small sellers are gone and its just the big boys out there with their terrible customer service and cookie cutter similar items.

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: papertrail This user has validated their user name.

Mon Oct 23 00:05:00 2017

I have this new system now on one of my IDs. eBay suggests I start all my auctions at 99 c, no matter what the item is or what category it is in. If newbies actually follow this advice from eBay, they are going to be very unhappy as their item is snapped up for 99c at the end of 7 days.

As far as the new seller hub goes - I sell one off antique and vintage items on my store ID. eBay has just dumped a heap of my listings in there saying they are underperforming listings. They are one off hard to find antique items - when I click on analyse this listing, eBay tells me " due to limited data we can't give you a price recommendation." Under each of the four recommendations for price - eBay states "not available".
They then give me four percentage variables to compare me with my competition. Ummm - what competition? I sell one off items, there isn't another one of this item on eBay, eBay admits that themselves.
So I have a look at the sourcing opportunities, I choose Antiques - I can then only choose furniture or silver, I choose silver - "Uh-oh. We don't have enough data to give you a recommendation".

Really eBay? I opened a shop on Ruby Lane two months ago - the information they give out to new sellers and the ease of using their platform showed me just how poor eBay actually is.

No amount of prettying is going to hide what eBay has become.

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Mon Oct 23 00:06:04 2017

LOL, with eBay's new pricing tool sellers will leave because they will never be able to make a profit selling on eBay with the Devin 'race to the bottom tool' since they will not be able to set their own pricing.

You know there are vintage calculators selling for over 75 dollars now days, but enter it into Devin's moronic price setting tool and it will tell you to sell it for 5 bucks.

Look, the catalog is an abomination, their suggestions when you list something are not even close to what you are selling, no we don't have a match Devin because your AI is II, 'idiotic intelligence' and you and your ideas are massive flops.  

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

This user has validated their user name. by: Ming the Merciless

Mon Oct 23 00:11:00 2017

This is so manipulative, exploitive, and dishonest on so many levels. Unbelievable.

But if anyone or anything knows about Dumbing Down, it' ebafia and its greedy, fifth rate management team.

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Mon Oct 23 00:12:24 2017

@ papertrail

You can opt out of both abominations, you need to switch to the advanced listing form and call eBay on the phone and demand they take you out of Seller Hub.

Here are some instructions on getting out of Seller Hub, you can Google it also.

Go to EBAY.COM
Instead of going into ebay, under your name on the left CLICK ON THE LITTLE ARROW.
Go to ACCOUNT SETTINGS
On the left under MY ACCOUNT click on SUBSCRIPTIONS.
Uncheck SELLER HUB.  
Ignore message.  
Close browser.
Re open.
Old better page.

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: lalaland This user has validated their user name.

Mon Oct 23 00:29:48 2017

Why not?  They tell us how we are to do every other step in the
selling process.  We have no choice is how we do anything in OUR store.
Instead of fixing issues, they are changing pages that don't need attention
(i.e. new feedback format).  I'd like to see the pictures load properly again.
So sick of being micro-managed by someone who is supposed to be nothing more than my landlord.  So sick of being blacked out and my sales being kept at xx dollar amount a month, which is 80% less than before March 2014

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Mon Oct 23 00:34:17 2017

@ lalaland

You have other options now days, Shopify will import your listings into Sears marketplace, and many others, so will BigCommerce.

Other options, RubyLane, Pricefalls.com, eCrator, Walmart, maybe Ina will produce a master list of optional marketplaces soon and keep it updated.

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: thebobman This user has validated their user name.

Mon Oct 23 00:48:36 2017

>Here are some instructions on getting out of Seller Hub

Click here...

http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentP
age=MyeBayNextAllSelling

Much
easier.....

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: thebobman This user has validated their user name.

Mon Oct 23 01:06:14 2017

>You have other options now days, Shopify will import your listings into Sears marketplace, and many others, so will BigCommerce.

I sell a lot of used computer parts to business customers. Many things can't be sold on Amazon (lot of 10 phones/part from XXXX/defective widget for parts/power adapter-remote-etc not included), and other than ebay, I feel that visibility will be totally lacking elsewhere. (I have a Garmin Etrex vista - 151 sold listings on ebay, 32 Active, Amazon has about 3 dozen of them for sale. ecrater has 1 data cable for it. pricefalls.com seems promising, but I get the impression its mostly for new items and the $500/year fee to start out with is a little high without any proof that its going to result in any sales)

Perminate Link for eBay Dumbs Down Its Site for Casual Sellers   eBay Dumbs Down Its Site for Casual Sellers

by: eBay Shill Buster This user has validated their user name.

Mon Oct 23 01:11:06 2017

Pricefalls.com is for sellers who want a dedicated store online, they have some great shop owners there already, check out some of the sellers selling watches, you will see for yourself.

Hey, you can always put up your own website too, there are a lot of great shopping carts out there with catalog functions, just search Google for 'ecommerce shopping carts' and see for yourself.

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