Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Jan 2 2017 11:03:07

eBay Hamstrings Sellers' Ability to Research Competitors

By: Ina Steiner

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Terapeak is eliminating a valuable tool that eBay sellers use for competitive research. The company, which licenses eBay data through a longstanding partnership, markets a subscription service to merchants and researchers.

"To safeguard privacy as e-commerce evolves, Terapeak and eBay have agreed that our users' eBay seller IDs should no longer be exposed in Terapeak search results," it explained in an email sent to users over the New Year's weekend.

Readers tell EcommerceBytes the ability to look up top selling items of other competitors on eBay was the main reason why they subscribed to the service.

One reader said they'd been using Terapeak for almost 10 years - "They are discontinuing it this week with almost no warning. I just got an email about it today."

Another said, "I cancelled my membership the second I got this, another great tool hits dirt!"

The changes will roll out this week, after which users will be unable to search for a particular seller by eBay Seller ID. The closest you can get - "Terapeak users will be able to see a ranked list of the top sellers for any product, along with statistics about their sales performance."

We'll be following up on this development, let us know if and how it impacts you.




Comments (20) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

This user has validated their user name. by: toolguy

Mon Jan 2 12:14:18 2017

"The changes will roll out this week, after which users will be unable to search for a particular seller by eBay Seller ID."

If this is true I usually have enough room in my title for my eBay ID

Let's see eBay deal with that!

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

This user has validated their user name. by: Ina

Mon Jan 2 14:22:38 2017

You can still look up sellers using eBay's Advanced Search - this is strictly about the Terapeak tool that lets you analyze a seller in-depth.

Sorry about any confusion!

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Volvo351 This user has validated their user name.

Tue Jan 3 08:50:00 2017

My items don't compete with lots of other sellers so I'm not directly affected, but for those who are, this clearly sux.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Troy Stiffler This user has validated their user name.

Tue Jan 3 12:46:25 2017

It's still nice to go back years to see what stuff historically sold for. It was always fun to poke around and see what kind of sales competitors are getting.

We'll still be able to visit an eBay profile and filter "completed" and "sold" listings.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Scott Jordau This user has validated their user name.

Tue Jan 3 12:46:44 2017

We use Terapeak for years, however - I think the best way to have a full research is to integrate other solutions, like Algopix (that provide insights regarding other marketplaces and logistics) or Jungle Scout (product hunting @ Amazon)

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

This user has validated their user name. by: toolguy

Tue Jan 3 13:52:25 2017

Does ebay have a paid service to see completed results from years back?

I would pay $1 a month to have access to that information.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: 27tcle This user has validated their user name.

Tue Jan 3 15:13:24 2017

Ebay is more like fishing than bustling commerce, if you get a bite take it. IME i've noticed a huge difference of what things are ''worth'' versus the actual value that people are willing to pay. Ebay is full of fixtures, items that are listed at stratospheric prices that have not sold in years. What is the point? All ebay's policies have succeeded in doing is killing auctions by making buyers afraid to bid. Frankly, is there any real competition anymore, especially against the Chinese and BIG boxes?  

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: uppercutknives This user has validated their user name.

Tue Jan 3 17:06:33 2017

Just another way for ebay to keep sellers in the dark. Another valuable tool stripped from sellers.
Just one more reason to find another venue.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: anojan@shelftrend This user has validated their user name.
Web Site

Tue Jan 3 23:30:08 2017

Hi all , I'm with a new eBay software service provider that builds category tools & reports to help eBay sellers monitor new competition. We are currently working on a new real time service that will get top ranking live items  data by seller and brand. Feel free to register for free if this could help you and we will notify you when we go live in a few weeks.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: anojan@shelftrend This user has validated their user name.
Web Site

Tue Jan 3 23:31:17 2017

Hi all , I'm with a new eBay software service provider that builds category tools & reports to help eBay sellers monitor new competition. We are currently working on a new real time service that will get top ranking live items  data by seller and brand. Feel free to register for free if this could help you. We will notify you when we go live in a few weeks.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: kazaly This user has validated their user name.

Wed Jan 4 03:03:37 2017

Terrapeak was useless to us anyway as it was always restricted (by eBay) to top level categories only in our area of interest.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Chicago48 This user has validated their user name.

Wed Jan 4 04:58:12 2017

Wuanto.com seems to be a reliable replacement.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

This user has validated their user name. by: FEEbay

Wed Jan 4 07:47:45 2017

There is always another tool!

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: quovadis12345 This user has validated their user name.

Wed Jan 4 08:44:04 2017

well, I have complained to terrapeak a few times because all our product photography contains our name and a copyright symbol. Yet they continue to use our proprietary pictures. They finally removed all our pics from their website.  

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Barbbie This user has validated their user name.

Wed Jan 4 09:19:00 2017

I too have used terapeak for years. This was very disappointing news to me. This service is how I know who is beating me out in China and who my actual competitors are for various other items. (And I like to see my name on the top spot #1!)
I will check it out next week and see if it can be of any help to me at all. I am on a yearly plan so not sure how or when I can get out at this point.
ebay's completed and sold searches do not work very well at all for me.
The amazon part really does not seem to work very well or I have not used it to my advantage, so not sure if there is anything I need terapeak for anymore, we'll see.

Not sure why ebay would allow any other company this access instead, if it is a secret for one, it should be a secret for all. As for item research or hot items, that is not really something I have use for most of the time. I would probably not buy a yearly subscription just for that. Some competitors do have their name or distinctive photos, that could help but certainly does not make it easy.
I guess the only bright side is that your competitors will not be able to research you that effectively either.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: blaumann2 This user has validated their user name.

Wed Jan 4 09:56:43 2017

y: anojan@shelftrend This user has validated their user name.
      Web Site
Tue Jan 3 23:31:17 2017
Hi all , I'm with a new eBay software service provider that builds category tools & reports to help eBay sellers monitor new competition. We are currently working on a new real time service that will get top ranking live items  data by seller and brand. Feel free to register for free if this could help you. We will notify you when we go live in a few weeks.
Another ripoff. Register, query and get told it is a premium feature. No service.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Barbbie This user has validated their user name.

Thu Jan 5 00:19:34 2017

there is no search by seller on Wuanto.com. Tried searching for my own items and was unable to find even one.
Not reliable as far as I can tell.

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Twiganne This user has validated their user name.

Mon Jan 9 12:14:15 2017


What is the name of the new website we are told to register for until it gets up and running.  Reads the post but as far as I can a name for the site was not given

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: anojan@shelftrend This user has validated their user name.
Web Site

Tue Jan 17 19:26:07 2017

Just a quick update to my previous post that our Live Listings report is now available. For anyone interested in eBay sales data on any global eBay marketplace, you can join free at www.shelftrend.com

Thanks and all the best in 2017!

Perminate Link for eBay Hamstrings Sellers' Ability to Research Competitors   eBay Hamstrings Sellers' Ability to Research Competitors

by: Ben This user has validated their user name.
Web Site

Wed Jan 25 20:25:39 2017

Anyone interested to find out a fully detailed research/ analysis about his eBay competitors, contact the below Fiverr seller. He's amazing and you will get your report in less than 48 hours and it's only for 15 bucks: https://goo.gl/QD167Q



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