|Sun Aug 28 2016 08:28:17|
eBay Search Is Broken
By: Ina Steiner
A reader emailed this morning to report problems with eBay's search, and sure enough, there have been reports of problems since Friday about unrelated listings coming back in search results.
"Is it just me, or has eBay search gotten worse," the seller wrote. "Custom searches that worked last week are suddenly turning up mostly unrelated junk."
Some users who reported the problem on the eBay boards said the problem is due to the fact that eBay's search engine is searching not only listing Titles, but the Descriptions as well.
It's unclear if it's an intermittent problem affecting only some users (or servers) - one would expect to see many more threads about the problem if it was a more widespread problem.
But for those buyers and sellers who are experiencing the problem, it makes it very difficult to find what they are looking for - for example, one user wrote
"For some reason when I search eBay it searches within listing. For example I type in "japan" I get stuff that does not have japan in title but it searches the description and spits it out. I dont care if some joe shmoe has a policy for their item about shipping to japan, I want it to search title listings like it did 2 days ago."
"For me search has been a hot mess since Friday. It is searching title AND description no matter what you do to avoid it. If the words appear anywhere in the description then it shows you that listing.
A search for Quarter Horse Journal brought up a pencil drawing of a pug dog simply because the seller mentioned one of their drawings had been in Quarter Horse Journal."
The user said eBay was aware of the problem.
We'll keep researching this issue, let us know what you're seeing and if you've found a workaround.