Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Fri July 22 2016 10:46:13

eBay Messaging System Goes Down for Hours Friday AM

By: Ina Steiner

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eBay's member-to-member messaging system went down Friday morning. Users say they are seeing the following error message: "The service is temporarily unavailable. Please try again in a few minutes."

The problem, reported on Ecommerce EKG, is impacting sales - according to one reader, they are unable to reply to a potential customer.

Another reader reported, "trying to send a message either through "My Messages" and/or through the "Ask seller a question" both result in "Email send failure.""

Another reported they had also received a message that they had reached their message limit.

One message thread on the eBay boards was opened at 7:27 am ET and highlights the frustration users are having about frequent technical glitches.

Sellers are also reporting the problem on Twitter by sending messages to @AskeBay.




Comments (12) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: phantom This user has validated their user name.

Fri Jul 22 10:56:52 2016

Ebay death spiral continues,  will Ebay make it to the end of the  year ?.  Without a stable website, ebay is domed.  

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

This user has validated their user name. by: Rexford

Fri Jul 22 11:16:36 2016

This spit and duct tape company wants to implement machine learning.  LOL

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

This user has validated their user name. by: iheartjacksparrow

Fri Jul 22 17:00:34 2016

I think that's my favorite eBay graphic to date. Since it's really hot here in California, eBay probably is melting.

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: pace306 This user has validated their user name.

Fri Jul 22 17:27:55 2016

They better stay away from the machine learning.

It may realize one day (self aware) how bad eBay REALLY is and go off to work for Amazon.

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

This user has validated their user name. by: Rexford

Sat Jul 23 09:49:47 2016

This morning I was amazed to see new messages dating all the way back to July 14th.  One buyer had emailed me three times. She must truly think that we "checked out"

eBay continue to hold their sellers to a high bar which they themselves can not even maintain.  

Have we heard any apology from eBay?  Do we expect to?  I would not even know of this had it not been for ecommercebytes and my 9 days old messages that populated my mailbox this morning.

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: gizmo This user has validated their user name.

Sat Jul 23 09:54:18 2016

Earth calling ebay , hello ebay , echo, echo , echo!

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: TomH This user has validated their user name.

Sat Jul 23 18:09:36 2016

@ Rexford:

I agree with you wholeheartedly regarding eBay, but will you please not disparage and insult my two favorite repair solutions ''spit and duct tape'' by comparing them to the disaster that is eBay.

Thank You,
TomH  

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

This user has validated their user name. by: Rexford

Sat Jul 23 20:17:32 2016

LOL TomH.  I think you are on to something. eBay wouldn't know how to use it. Too technical for them.

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: Bloggo This user has validated their user name.

Mon Jul 25 03:01:26 2016

eBay ran out of floppy-discs again.

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: Volvo351 This user has validated their user name.

Mon Jul 25 14:54:57 2016

feeBay doesn't want buyers and sellers communicating.

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: Volvo351 This user has validated their user name.

Mon Jul 25 14:56:40 2016

@Bloggo: no, not floppy's. Reel-to-reel tape!

Perminate Link for eBay Messaging System Goes Down for Hours Friday AM   eBay Messaging System Goes Down for Hours Friday AM

by: FREDDY This user has validated their user name.

Tue Jul 26 07:05:39 2016

It's ebay- what do you expect??



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