Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Wed July 20 2016 17:08:48

eBay Releases Second Quarter 2016 Earnings

By: Ina Steiner

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eBay's conference call with analysts is at 5:00 pm EST today, here is the company's press release announcing second quarter 2016 earnings, you can view the full release with tables on eBay's investor relations website.

eBay Inc. Reports Second Quarter 2016 Results
Gross Merchandise Volume of $20.9 billion
Revenue of $2.2 billion
GAAP and Non-GAAP EPS per diluted share of $0.38 and $0.43, respectively, on a continuing operations basis
Repurchased $500 million of common stock
Board approves additional $2.5 billion stock repurchase authorization
Raises full year 2016 revenue and EPS guidance
July 20, 2016 04:15 PM Eastern Daylight Time

SAN JOSE, Calif.-eBay Inc. (NASDAQ:EBAY), a global commerce leader, delivered gross merchandise volume (GMV) for the quarter ended June 30, 2016 of $20.9 billion, increasing 6% on a foreign exchange (FX) neutral basis and 4% on an as-reported basis. Revenue for the quarter was $2.2 billion, up 7% on an FX-Neutral basis and 6% on an as-reported basis, driving GAAP net income from continuing operations of $437 million, or $0.38 per diluted share, and non-GAAP net income from continuing operations of $496 million, or $0.43 per diluted share. During the quarter, the company generated $764 million of operating cash flow and $617 million of free cash flow from continuing operations while also repurchasing $500 million of its common stock.

 "Q2 was another good quarter where we delivered strong results and had acceleration in growth," said Devin Wenig, President and CEO of eBay Inc. "We are now one year into executing our strategy to provide the best choice, the most relevance and the most powerful selling platform, and there are signs of momentum in our business. We continue to invest in our platforms to ensure eBay is a global commerce leader for years to come."

Underlying total eBay Inc. performance, the Marketplace platforms delivered $19.8 billion of GMV and $1.8 billion of revenue in the second quarter. Marketplace revenue was up 3% on an FX-Neutral basis and 1% on an as-reported basis, driven by accelerating GMV growth of 5% on an FX-Neutral basis and 3% on an as-reported basis as well as growth in Marketing Services & Other revenue. StubHub growth accelerated in the quarter, with GMV of $1.1 billion, up 35%, and revenue of $225 million, up 40%, aided by strength across multiple genres and the continued benefit from ongoing product innovation. The Classifieds platforms delivered another quarter of strong performance with revenue of $207 million, up 15%, primarily driven by the Automotive and Real Estate verticals across several key geographies, including Germany and Canada.

In the second quarter, eBay crossed the one billion live listings mark for the first time, underscoring efforts to expand the breadth of selection offered to consumers, while making progress on enhancing its shopping platform to improve discoverability. eBay also recently announced its intent to acquire several companies to strengthen its technology and expand its geographical footprint. Expertmaker, which closed in Q2, and SalesPredict will help contribute to eBay's efforts to build the world's most comprehensive product knowledge base, in addition to furthering capabilities in artificial intelligence and machine learning. TicketBis will strengthen StubHub's international footprint, and Ticket Utils will provide sellers with enhanced tools to better manage their inventory.

Other Selected Financial and Operational Results

Operating margin — GAAP operating margin increased to 23.8% for the second quarter of 2016, compared to 20.3% for the same period last year. Non-GAAP operating margin decreased to 29.1% in the second quarter of 2016, compared to 32.1% for the same period last year.

Taxes — The GAAP effective tax rate for continuing operations for the second quarter of 2016 was 16.4%, compared to 22.1% for the second quarter of 2015. The non-GAAP effective tax rate for continuing operations for the second quarter of 2016 was 18.2%, compared to 19.5% for the second quarter of 2015.

Cash flow — The company generated $764 million of operating cash flow from continuing operations and $617 million of free cash flow from continuing operations during the second quarter of 2016.

Stock repurchase program — The company repurchased approximately $500 million of its common stock, or 20.8 million shares, in the second quarter of 2016. The company's total repurchase authorization remaining as of June 30, 2016 was $0.3 billion.

Cash and cash equivalents and non-equity investments — The company's cash and cash equivalents and non-equity investments portfolio totaled $10.4 billion as of June 30, 2016.
Business Outlook

Third quarter 2016 — The company expects net revenue between $2.16 billion and $2.19 billion, representing FX-Neutral growth of 6% - 7%, with non-GAAP earnings per diluted share from continuing operations in the range of $0.42 - $0.44 and GAAP earnings per diluted share from continuing operations in the range of $0.35 - $0.37.

Full year 2016 — The company expects net revenue between $8.85 billion and $8.95 billion, representing FX-Neutral growth of 5% - 6%, with non-GAAP earnings per diluted share from continuing operations in the range of $1.85 - $1.90 and GAAP earnings per diluted share from continuing operations in the range of $1.60 - $1.65.

In July 2016, eBay's board of directors authorized an additional $2.5 billion stock repurchase program, with no expiration from the date of authorization. The stock repurchase program is intended to programmatically offset the impact of dilution from our equity compensation programs and, subject to market conditions and other factors, to make opportunistic repurchases of our common stock to reduce our outstanding share count. Any share repurchases under our stock repurchase programs may be made through open market transactions, block trades, privately negotiated transactions (including accelerated share repurchase transactions) or other means at times and in such amounts as management deems appropriate and will be funded from our working capital or other financing alternatives.

Quarterly Conference Call and Webcast

eBay Inc. will host a conference call to discuss second quarter 2016 results at 2:00 p.m. Pacific Time today. A live webcast of the conference call, together with a slide presentation that includes supplemental financial information and reconciliations of certain non-GAAP measures to their nearest comparable GAAP measures, can be accessed through the company's Investor Relations website at https://investors.ebayinc.com. In addition, an archive of the webcast will be accessible for 90 days through the same link.

eBay Inc. uses its Investor Relations website at https://investors.ebayinc.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor, in addition to following press releases, SEC filings, public conference calls and webcasts.

About eBay

eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. In 2015, eBay enabled $82 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.

UPDATE 7/20/16: eBay had some interesting things to say during its conference call with analysts, see the accompanying Newsflash article available now.




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Perminate Link for eBay Releases Second Quarter 2016 Earnings   eBay Releases Second Quarter 2016 Earnings

by: JQ This user has validated their user name.

Wed Jul 20 18:34:32 2016

Ignore the press release, just look at the actual numbers provided at the link.

Actual eBay marketplace net revenue declined by 3 million from the same quarter last year. 1,521 vs. 1,524.

Ecommerce as a whole continues to grow by roughly 15% YtY, while eBay continues to at best tread water, or actually decline.

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by: Ebay Seller-Ebay Buyer This user has validated their user name.

Wed Jul 20 23:44:09 2016

The earnings report looks good so Ebay might rise a bit, but growth at ebay remains tiny compared to Amazon.  And this is a bad number: Marketplace revenue was up 3%.  This should be 10% or more; not just 3%.

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by: FeelingFroggy This user has validated their user name.

Thu Jul 21 06:51:08 2016

Aw yes creative writing is still alive and well at Ebay.

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This user has validated their user name. by: Rexford

Thu Jul 21 06:51:18 2016

Wenig says: "We are now one year into executing our strategy to provide the best choice...blah, blah, blah.

That must be why so many friends, relatives and folks on the blogs complain about not being able to find what they are looking for and instead are shown what they ARE NOT looking for. And then they leave the site in frustration never to return.

Delusional.

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This user has validated their user name. by: toolguy

Thu Jul 21 09:34:21 2016

@ Rexford

How come I NEVER have any problem finding what I want to buy on eBay?

It's all there!

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This user has validated their user name. by: Ric

Thu Jul 21 10:23:46 2016

@toolguy asks.... "
How come I NEVER have any problem finding what I want to buy on eBay?"

This is due to the fact that eBay shills never admit or acknowledge anything other than eBay is perfect.

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This user has validated their user name. by: toolguy

Thu Jul 21 10:30:06 2016

Or maybe

I know how to drive Cassini to the winners circle when I'm at the wheel!

If I need retaining springs for my rivet guns they're on eBay.

When I need poly bubble envelopes, there they are on eBay.

How about a new old stock Taylor thermometer? I bought it on eBay!

Need a right rear bumper for my 64 Corvette, it's also on eBay.

Heck, you buy a whole 64 Vette on eBay not just the bumper ~ LOL

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by: ebay refugee camp This user has validated their user name.

Thu Jul 21 10:33:07 2016

These are actually dismal numbers, when you consider that online shopping has increased 5 times as much. Once again the failure of Wenig to take action on ebay's  100% buyer guarantee which promotes buyer fraud, the return process promotes buyer fraud also.
The programs are necessary to prevent seller fraud BUT ebay's policies are one-sided and bad buyers know it. Ebay claims it is monitoring bad buyers but that is not true. The tracking of feedback left for sellers by known bad buyers proves that ebay is not monitoring these shoplifters and thieves. Ebay caters to any buyer no matter how bad because ebay gets its fee first and the sellers is left to fight the bad buyer and then fight ebay, it is a proven fact that ebay sides with the buyer and tortures the seller and makes them jump through endless hoops and a bad customer service system. Ebay should be made to reimburse sellers for the time they spend on buyers who file false NAD claims because they did not read the ad or our thieves. Paypal holds should also have a compensation benefit for honest sellers. Ebay has chased away many sellers and business owners who are buying supplies and doing their personal shopping elsewhere. Ebay is replacing US sellers with Chinese sellers who sell very cheap products in high volume and their feedback shows this.

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This user has validated their user name. by: eXtinctBay

Thu Jul 21 10:54:54 2016

''In the second quarter, eBay crossed the 1 billion live listings mark for the first time.....''

But if all the 1B+ listings cannot be seen 24/7/365, is this a true accomplishment?

Well, no. And here's why. The site is clogged with too much JUNK, and duplicate listings (mostly from Asian sellers). Not to mention the multitude of drop shoppers who often do not have the item available which is listed.

The simple solution is for eBay to just purchase more servers and equipment. But of course, they will not put any money into the company where it makes sense.

This is why listings must be rotated and hidden- they cannot possibly make this many items available at all times. The problem here is that many so-called ''good'' items can't be seen. And buyers then go elsewhere.

Amazon just announced a program in which high-volume listers will be charged a fee for each item that does not have a sale in 12 months. If eBay had a program like this, perhaps the old, stale, overpriced listings would disappear.

Since eBay wants to mimic Amazon, this would be perfect. And they also need to finally enforce the duplicate listing policy for all sellers.

This would create server space, and/or the fees collected will allow them to buy more servers. This will ensure any item can be available for purchase at all times. Hopefully.

I read a post here where an eBay seller who has over 3500 listings had no sales in 6 days. No way this should happen, ever.

The chains need to be broken on hidden listings and selling limits if this site is expected to survive.......

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by: pace306 This user has validated their user name.

Thu Jul 21 11:07:51 2016

"eBay's brand represents ...." it represents FAILURE at the highest level.

If this was Coke or Ford, heads would be ROLLING atm

1 Billion listings, 2 Billion - whats the difference? Its all a SHELL GAME.

eBay punishes whom ever, when ever - so (as the TOS says)(and it wouldnt be IN the TOS unless the lawyers put it there) its irrelevant how many there are - most arent seen.

After so many years, we all know about rolling blackouts - in fact eBay CS told me so "to my face". "You cant expect that you will be on the first page "on top of the crease" all the time despite your better price and listing quality. EVERYBODY gets a turn ..... we rotate people ALL THE TIME".

Know what? I believe her (and she was a US based manager).

%3? I'd hide my head in the sand with a number like that .. how many employees and BILLIONS were spent to get "just %3"?

IN those BILLIONS of listings ... how many are simple relists due to items NOT selling?

How many are DUPES from the same Chinese companies in Hong Kong that relist with 10 different names ????? (happens in the watch category ALL the time)

"EBAY, a global commerce leader" LMAO ... what BS ... the ONLY thing they lead in is fraud and theft.

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This user has validated their user name. by: Rexford

Thu Jul 21 11:07:56 2016

Toolguy, I could not give you a better answer than Ric's.  He nailed it.

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This user has validated their user name. by: toolguy

Thu Jul 21 11:37:22 2016

If you want to be successful on eBay STOP SELLING CHINESE STUFF

It's that simple, really it is. . .

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This user has validated their user name. by: Rexford

Thu Jul 21 12:18:30 2016

Toolguy, people who think that they are the smartest person in the room should find another room.

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This user has validated their user name. by: toolguy

Thu Jul 21 12:27:14 2016

@ Rexford

I'm far from being the smartest guy in the room.

BUT

I do know how to sell tools on eBay's website.

eBay's a lot like fishing, you have to have the right bait and you have to know how to reel your fish in.

When I did auctions it was even more like fishing because you never knew how big the fish was until the auction ended.

I catch fish almost every single day on eBay, I have maybe 1 or 2 days a month I don't reel something in.

PS: Never set your drag too tight, the fish (buyer) will break the line with a SNAD

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by: GotToGetOut This user has validated their user name.

Thu Jul 21 12:46:47 2016

TOOLGUY is so witty. He may know how to reel in fix for tools but he knows nothing about things others sell. He should stick to what he knows and not assume his experience is true for everyone.

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by: gutspiller This user has validated their user name.

Thu Jul 21 15:02:30 2016

@toolguy

Nobody dears to say it, so I will don it.


You are cheering about Ebay as if you are a big seller making fortunes. Well you've linked to your shop where we could exactly see what you sell and your feedback.

I would consider you a small partime seller. With the number of feedbacks your receive (knowing not everyone leaves feedback) I would be amazed you're making as much money as you claim to make unless you have a + 500% margin on everything you sell. And even then.

When I was still selling on Ebay and sales were still fine I used to sell a lot more items then you do. Price range of the items are about the same as yours with very decent profit margins. This allowed me just to get a full time income from this.

With what I've seen you selling it's good to make part time income. Enfin I'm not here to make your account. But stop bragging that you're selling so much and Ebay is such a great place.

If after reading all the comments here and in the Ebayforums you still don't get how bad Ebay has become you should seriously see a doctor.

Ebay has ruined the life of 10.000's of people. They are lying, cheating and spit their customers (sellers) into the face.

For the sake of my own sanity and health I quite Ebay a couple of years ago. The day I did this I posted in the Ebay forum to have my say. Got quite some reactions on it. Some sellers experiencing the same troubles, other cheerleading for Ebay.

The sad fact is: we're only a few years further. Reread the topic just 2 days ago. Without ANY exception every business seller that reacted in this topic is now gone or sales have gone through the drain. From selling a few hundred items a month to a couple a week. The biggest Ebay cheerleader hardly posts anything nowadays. And if he does he just complains as all other sellers.

And Toolguy. If sales are going so great, if you have so many orders why then launching your own website? Because you have that next to your Ebay shop, I've been on it. Still afraid the same thing will happen to you on Ebay as the faith so many other sellers have suffered???

And do you wanna know the biggest joke? A couple of years ago I was just a big Ebay cheerleader as you are. But NEVER EVER AGAIN.

Will I tell you how good Ebay is for you? Having a near perfect feedback, DSR, top rated seller from day one. I was selling the rare and unique items. Quite often people would register on Ebay especially to buy this item with me because they couldn't find it anywhere else. I was one of te so many people that saw their business down the drain nevertheless.

Well Ebay a Multi million multinational with a brand known all over the world and doesn't seem how to attract new customers. A couple of years ago I started my own website. Just a small seller looking for an alternative for Ebay. No clue if I would be able to sell a thing. No budget for real advertising e.g. addwords.

The results where phenomenal. a 3% growht? A 6% growth? Well mine has been at least 50% year over year and the growth rate is still increasing.

The same kind of growth I've seen on Ebay in my early days. Since 2012 no matter what I did, month after month my sales would decline. Up to a point where I wasn't even making enough to do it part time. My best selling items since years would be on Ebay for weeks without a single page view. They sold everywhere but NOT on Ebay.

IF EBAY DOESN'T SHOW THE ITEMS THEY CAN'T BE BOUGHT!!!

Under the JD terror Ebay wanted the noice (yes, that are small sellers as you Toolguy) to go away. So Ebay introduced Cassini, rolling black outs, DSR,... doing everything in its power to get rid of as many small sellers as possible. In the meantime we we all know how this ended.

And now we have Wenig that wants to connect with the small sellers again... Have you noticed anything about this? I certainly haven't.

What Ebay says is just PR talk. The things they say and the things they do are in most cases the complete opposite. All they talk about is about structuring data. On my Ebay site it has become the greatest mess ever since Ebay decided they no longer need subcategories and show items from entire Europe. + 650.000 items in 1 category without any way to refine the search result. That's structing data!!!!

I Always enjoy reading Rick's posts. He has a clear view on things and sais things in a clear and easy to the point way.

He certainly gets whats wrong on Ebay and so do a lot of others that comment here. So why doesn't Ebay????????? And why don't you Toolguy???? Why did I launch my own website years ago? At that point Ebay sales were great and growing fast. No need for my own site. BUT...Everywhere I read I read complaints about sellers: decreasing sales, problems with DSR, unreasonable buyers, PayPal backcharges,... Even with the terrific sales it was clear I had to diversify. And so glad I did. If I would have stayed a 100% Ebay seller I would have been out of business.

The biggest problem on Ebay is Ebay itself. And as long as Ebay doesn't get this, they will continue to go downhill.

And please Toolguy don't come saying Ebay is doing so good. All the comments here, comment on the Ebay forum in the US, UK and others say quite the opposite.

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This user has validated their user name. by: toolguy

Thu Jul 21 16:23:37 2016

Just when you tell everyone how great ebay is this happens!

I have 2 ebay account, one primary and one with just a few cheap priced items.

I sell some tools for $9.99 with free shipping on my cheap site. Item weighs 8 oz. $2.60 1st class shipping.

I go to print the label thru ebay labels and it takes me all the way to the Paypal screen that comes before the actual label screen and locks up and then comesback with a message at the top of the page in RED:
ERROR UNABLE TO PRINT LABEL

My ebay shows that no label was purchased.

Paypal says a label was purchased and they charged me $2.60 and have a ebay transaction number for the charge ebay made to Paypal.

I call ebay and they INSTANTLY pointed the finger at Paypal.

I call Paypal and they say it's all ebay! The error is on ebay's shipping label program.

Now Paypal goes and refunds me the $2.60 and they say it's a courtesy refund and they'll eat the $2.60

Now if wasn't for Paypal I would've spent hours trying to convince ebay that their system charged me and I got no label. And record is showing in my eBay.

What if this had been an expensive package to ship say $20-$30?

This could've been a blood boiler for sure!

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by: alaska This user has validated their user name.

Thu Jul 21 20:04:56 2016

There are SO many problems with eBay that they have shown no interest in fixing. Taking away the wild card was a huge mistake. Not giving us a filter to keep relists out of our searches has driven away buyers who don't have all day to search on eBay. Taking away the option to ''return to original search'' after eBay hijacks my search (''0 results found in the Collectibles category, so we searched in all categories'') is a disaster. eBay changes my search and shows me a bunch of stuff that I would NEVER EVER buy. Taking away ''return to original search'' prevents me from bookmarking my original search. What idiots these people are who run eBay (into the ground)!  

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by: Mog This user has validated their user name.

Thu Jul 21 20:33:30 2016

I agree search on the site is so useless now I wonder why I keep coming back hoping it will be fixed but it never is. Just brought a £500 item off a website direct. Another lost sale off ebay as it could not be found there. I'm sure they are listed but just impossible to find.  

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by: pace306 This user has validated their user name.

Fri Jul 22 00:14:07 2016

ALL companies that arent doing well speak in "corporate speak" when the time comes to "face the music".

I too (back in the day) was an eBay cheerleader. I told everyone and their mother how amazing eBay was.

That was until the games began. That was until I had to spend THOUSANDS of dollars to protect myself from eBay and its VERO squad. I had to hire lawyers, get lawyers letters and threaten lawsuits just to get eBay to back off.

eBay didnt even bother to read the false VERO complaints and backed away awful fast when the company admitted that even though they claimed I carried fakes, they never bought ANY from me and never examined any that I sold - it was just a case of "being unrecognized" as a seller of that brand.

I learned later that that specific company payed eBay big bucks to remove any seller(s) they didnt want on eBay site, in return for a Platinum store.

Fraud, lies and deceit - and thats just ONE thing that happened with eBay - theres lots more.

Wenig can crow all he wants. He can tell Wall Street anything he wants, but the "proof is in the pudding". EVERY SINGLE large seller (5-10 million per year) has and is experiencing a %35 drop in sales, no matter what they do. Doesnt matter what they carry, how much, what the prices are - the sales numbers keep dropping - and mine are too.

Mine have leveled off at a point where you can not live off them anymore. Its nice pocket change but nothing more - AND, I have the best selections I've EVER had (like those other sellers).

REAL people saying REAL things is where I get MY info from, not paid BS shillers from eBay.

TOOL - if you are doing ok - the GOD bless - but most of us are NOT.

eBay no longer goes to CES, they arent discussed in the trade papers - they are an after thought. Its ALL about Amazon 24/7 since THEY value "box moving" and not game playing or advertising (which is all that eBays become).

Fine Wenig - crow about your %3 growth, but we all know what the truth is, we encounter it on eBay each and every day.

Me? Ive ramped up Amazon and am looking for a full time job - so that I can go back to buying stuff on eBay as a buyer and walk away from dealing with them altogether.

I was just offered another major closeout from Amazon NEW returns - everything every month from Amazon EU - $50k a month worth.... maybe I'll do that as well.

But one thing I wont be doing - spending all day playing with eBays Filipeano CS people and arguing with buyers that a watch that has a dead battery ISNT SNAD - just replace the $5 CR2023 and leave me alone with the lies - Ill paypal it to you (refund the $5)

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