eBay sellers, how would you like to get special customer service support? What about access to listing promotions?
Are you tired of running up against selling limits? What if you could get eBay to review them for you?
Those are some of the benefits of the exclusive eBay Seller Growth program, and several sellers reported having received invitations to the program this week.
eBay is clearly reaching out to sellers, but in a controlled manner, something we're seeing more of (in terms of expanding beyond "diamond" sellers) since eBay became a much smaller company after splitting from PayPal and shedding properties such as eBay Enterprise.
Here's a copy of the invitation, which came with the subject line, "You're Invited | Opportunity to GROW your eBay Business!":
Dear (seller name redacted),
We're always finding new ways to support sellers who want to grow their business on eBay and have identified your account as having high potential. We encourage you to take 60 seconds to complete our contact form to potentially qualify to be part of our new Seller Growth program designed to help professional sellers like you!
If qualified, potential benefits include:
- Customer Service Support
- Listing Promotions
- Selling Limits Review
- Best Practices and Tips
eBay Seller Growth Team
A reader who forwarded us the email wrote, "I am reluctant to respond to this because it is so vague and I have not heard anything about it at EcommerceBytes. I can't even tell if it's actually an eBay program or a partner program that uses eBay's lists to send out their own solicitations." They noted that a third-party vendor advertised on its website:
"As a preferred Third Party Provider (TPP), Arbitrize is able to offer it's user base entry into one of a kind programs that are unaccessible to the public, such as eBay's Seller Growth Program and Free Insertion Fee Program."
We've previously written about the eBay Seller Growth team
, but not about this particular program, which is by invitation only.
Clicking on the link to apply leads recipients to a survey, where among the information they must submit are the questions:
- How many unique products/SKUs do you currently have on eBay?
- How many TOTAL unique products/SKUs do you have in your current inventory?
It also asks, "What are your listing barriers on eBay?" and provides the following options:
- Insertion Fees
- Difficulty integrating product feed / integrating with eBay
- Seller limits
If you have information or questions about the Seller Growth program, post them here.
And let us know, would you accept this invitation?