PayPal is experiencing major technical difficulties that are impacting buyers and sellers and is displaying a warning on its website when visitors click on the "Help & Contact" link. The message displays the following warning:
"We are currently experiencing technical difficulties with our computer system which are causing an interruption of certain services for our users. Our technicians are currently working to get the system back up and running as quickly as possible and we apologize for the inconvenience. Please try again later."
Reports are coming in from users from the US and Europe, and it appears to be a global issue. "Mine keeps saying "sorry- your last transaction could not be completed" right when I log in," wrote one PayPal user on Down Detector.
Others got a "500 Internal Server Error" message, another user said, "Login comes back with email/password error."
A reader explained the problems she had as a seller this morning: "I tried to print out a label with MultiOrder Shipping, and after literally seconds, I get a "Your session has timed out" message. If I hit the log in button, I get "Sorry, your last action cannot be completed." This has been going on for about an hour."
Today's problems come after issues were reported yesterday when PayPal was apparently processing payments and immediately refunding payments, preventing people from making a permanent purchase, as described on Ecommerce EKG
On Tuesday, users reported the problem on DownDetector.com
, such as the following posts:
"Paypal won't let me buy anything, it completes payment then automatically refunds me," wrote one at 7:20 am on June 14th.
Another replied, "Been on to PayPal, and it has been having problems with Payments being refund straight away. I have had it happen to me today twice with notification of payment received, but no sell on eBay. Only to check my PayPal activity, to see the monies reversed. Not good."