Product attributes are missing from some listings on eBay, but according to eBay's Griff (Jim Griffith), it's a deliberate test not a glitch - something that's absolutely mystifying.
Item Specifics are fields that describe product attributes, as described on this page
, which states: "Item specifics are shown at the top of your description, telling buyers exactly what you're selling. They make the basic facts about your item clear and accessible, helping buyers make a purchase decision."
Yet according to a post by Griff
on Wednesday, "eBay is currently running a test of item specific display on listing pages. This is not a bug. Some listings may not display their item specifics during the duration of this test. These listings are still searchable by item specifics (search refinements) so that buyers can find them. There is no opt out for this test."
A seller wrote to us to let us know he was seeing the issue when viewing his listings in the media category. He's a big advocate of using UPCs when listing inventory: "This means that when I search any given UPC for a Widescreen, Extended, Director's Cut, Unrated, Multi-Disc version... it ONLY shows me THAT EXACT item to use for price comparison."
He went on to say, "By REMOVING all that data from my listings it means that any of them that have those special qualities are just jumbled in with ones that LACK any of those features."
He referred to eBay's all-important Structured Data initiative in which it is trying to move to a catalog similar to Amazon. "To on the one hand insist that Catalog Data is the Be-All End-All of eBay's future success, and then even as a TEST remove those all that data is just too stupid for words," he wrote.
A quick check of eBay this evening revealed I could not see any Item Specifics for DVDs (the listings look really odd by omitting this important information); while listings for clothing did have Item Specifics displayed.
Some sellers discussed the issue
in a thread started on May 29th. Apparently it matters what browser you use and if you use desktop or mobile to view listings.
Can you think of a reason why eBay would deliberately want to prevent shoppers from seeing details about a listing?