eBay Sends Mixed Messages Regarding New Store Fees

by: Philip Cohen

Regardless, you can bet that the increased store fees will still be far outweighing any supposed benefits store holders may obtain ...

Anyway, why worry about such matters; your partnership with eBay is making you so rich you should have no need to be concerned about a few extra millions of your dollars going into the eBay executive "golden parachute fund" ...

The eBay executive suite—where the incompetent mingle with the disingenuous, the unscrupulous, the malevolent, the outright criminal, and the just plain stupid. ...

by: WOODJUNGLE! ON EBAY

I don't know. I'm sort of digging the new structure.  I have a net savings of about $25 and I get $75 in shipping supplies every q? I like it. Another benefit is  I have 6100 items so plan to take 1000 plus of my items that I want more exposure and change them to weekly instead of monthly. This should actually work out well for a lot of people.  It really depends on the size of your store.

by: handmedownheaven

What's another nail in the feebay coffin?  They just got done releasing information that listings were down 20%, so let raise fees, give scammers a full 30 days to rip you off.  That will help those listing out

by: WOODJUNGLE! ON EBAY

Oh, on the not so bright side, this is my worst year in 14 years thus far.

by: Marie

The confusion for members has to do with a few things.  Which is not helped by the untrained CSRs that Ebay continues to have trying to help members.  

Part of the confusion comes from people ASSUMING that Ebay defines a "subscription" like everyone else in the world does.  When in fact they do not.  In Ebayland "subscription" does NOT lock in a price for any length of time beyond 30 days.  

We just need to remember to read everything that Ebay sends out or states on the site when you are considering something.  In this case whether to subscribe to a store level or just do a month to month.

If you spend the time to read about a store subscription, you'd know that they will auto renew the subscription on your anniversary date unless you tell them differently.  It also states they can make changes to the fees charges with a 30 day notice.  So this kind of stuff only comes as a surprise to those that haven't really read what it is all about.

As for the cancellation fees if you want to downgrade or cancel your store.  Ebay did announce a grace period for this until June 4th.  So if you are calling in and your CSR doesn't know anything about it, ask for someone that does as it is in the Spring Seller Update, or hang up and call back in the hopes of getting a trained CSR.

by: The End

Devin Wenig is unworthy of heading any American corporation. His disrespect for / of people in general is alarming.
He must be replaced ASAP with someone or a group with a realistic handle on the business of business.

by: Rexford

Wenig was reorged out of his job at Thomson-Reuters. Perhaps history will repeat.

by: GotToGetOut

I am loving it because I was able to downgrade my store without any penalty which I really wanted to do but didn't want to pay the high early termination fees.

I agree with Woodjungle. When I had over 8500 items for sale and was paying $.05 for every listing over 2500 I would have paid more then than now for the anchor store. However, my sales don't warrant having that many listings any more and I've wiped them all out. There might be some big sellers out there who could do it but I think Ebay will have more downgrades than upgrades and lots of unhappy people who will be blindsided because they don't read about what's going on and by the time they figure it out it will be too late to make a "subscription" change.

by: Volvo351

This from the piece: "She wondered if it was deliberately made to be confusing for would-be sellers considering a Store subscription."

Whenever a seller is confused about the treatment to be expected from feeBay, it's always safe to assume the WORST! Then, up that estimate by 20%!

by: toolguy

I didn't have a single sale for most of yesterday.

About 9 pm I decided to edit all my listings for 30 day returns instead of 14 days.

I had a sale 30 minutes later.

I have found to get high in search results you need to add fresh listings DAILY.

No mixed feelings about my store.

The 1% discount FVF & 250 free listings pay for the ebay store many times over.

It's still a great deal for small sellers like myself.

The more I list the more I sell. . .

by: papergoy

Can't speak for others but this fee restructuring is actually going to save me substantially.  It all depends on the number of items you have, but I've run the numbers multiple times just to be sure I wasn't dreaming and yes, I'll be better off.  Obviously your situation may differ.

by: White Rabbit

I just assume that all the fees will go into effect this month for everyone? and as Marie said you can get out of the contract this month.

Does anyone know how and when we can order these free supplies? :-) it says quarterly... every 3 months?

by: White Rabbit

I have a huge roll of paper registered tape that will cover the Ebay Branding nicely as i use the smallest boxes. I bought the paper tape on Ebay for a really great price.

by: Mark4

Bonanza.com folks, it is the new ebay with only 1/4 the fees of ebay. We are getting as many and on some days more sales on Bonanza than ebay. Ebay is not the only game in town anymore, few more years and ebay will be gone.

by: White Rabbit

Bonanza must have changed a lot in the past few years.. if that is so.

LOL

by: donald

I agree with  Philip Cohen

Why worry about such matters; your partnership with eBay is making you so rich you should have no need to be concerned about a few extra millions of your dollars going into the eBay executive ''golden parachute fund''

LMAO ..

by: pace306

"SEND ME MY FREE SUPPLIES HAL"

by: White Rabbit

yep, i wanT my FREE Boxes too!

by: DingDong

@Mark4 You got to be kidding about Bonanza. So many complaints that new sellers thought they had free listings and they are snookered into a store meaning $$ for Management. The seller then has to fight because Bonanza charges for a free trial store. Fees might be low, but no views unless you pay for them through all the different offerings. Then you pay for the different memberships that really don't do much when there are no views. Then the searches are so bad. Then when there are new adjustments, there always problems that the experience sellers find and have to let the Boyz know.

Let me quote from their Craigslist Job listing: •Fast-growing (tripled revenue in past year), and already-profitable company.
AND yet, nobody knows Bonanza.

Just love paying for membership, advertising and such for the Boyz to have the month of February a vacation in tropical places or the messages and such.

Give eCrater a try. You have you URL that you can submit to all different search engines. You are in control of your store.

by: DingDong

@White Rabbit  Be careful, Mark4 is pulling your tail. :-)