|Wed Apr 13 2016 13:41:22|
Is eBay's 30-Day Returns Mandate Too Onerous?
By: Ina Steiner
eBay's top sellers have less than 3 weeks to change their listings if they wish to continue to receive the benefits of the Top Rated Sellers program. On May 1, eBay's 30-day returns mandate will take effect.
While sellers can retain Top Rated status even if they don't comply with the returns policy, the advantage of maintaining TRS status is to receive two benefits described on the eBay website
- The Top Rated Plus seal (Top Rated Plus seal) displayed prominently.
- A 20% discount on final value fees (this applies to the final item price only, not to shipping charges).
In tomorrow's newsletter (available now
), we take a look at some sellers' reactions to the policy - some think this a one-size-fits-all policy that makes sellers vulnerable to bad buyer behavior. Others believe 30-day return policies are more appealing to online shoppers and increase their sales.
What do you think of the policy, and are you ready for the May 1st deadline?