During a weekly chat session
on Wednesday, eBay solicited questions from sellers about the USPS Revenue Assurance Program. It's a forthcoming program whereby the USPS will ask postage providers (like eBay, Stamps.com, Endicia, etc.) to charge sellers for packages it has found with insufficient postage applied.
eBay moderators explained, "USPS has started installing machines which will automatically capture actual weight and dimensions. They are passing that data to us and we will start charging on USPS's behalf. But if you feel that the charged is not justified, there will be a disputes process where you as seller can come to eBay/USPS and raise disputes. We are still working on specifics of it and will keep our community informed."
But no one seemed to know about the program, and eBay has since pulled down the page it had published shortly before the chat session. It has not responded to our request for more information.
This could be a controversial program - in thinking about it, we identified some potential pros and cons.
- No delays in package getting to customer (PO won't return to sender)
- No unpleasant surprises for buyer (no more packages with "postage due")
- Reduction in bad sellers potentially getting away with underpaying for postage
- Sellers will be reimbursed for overpayments
- Unpredictable reduction in funds - potentially long after mailing)
- Difficult to reconcile accounting-wise
- Difficult to dispute
Let us know what you think!