|Sun Oct 2 2016 20:53:11|
Why Sellers Should Hail the End of eBay's Windows App
By: Ina Steiner
eBay is dropping support for its mobile app for Windows, and reviewing recent reviews of the app shows why it's about time, with many buyers and sellers giving it a thumbs down on usability.
One recent review in particular shows why the app may have been bad news for sellers. A buyer said searches for items on the eBay Windows app displayed 25% fewer listings than doing a search on the eBay website using his PC desktop.
"I like the way it presents a line up of more products on a single page than the site I bookmarked. The horrifying side to the App is that it presented about 25% less products doing a search," he wrote.
He continued: "That means if I'm not sure that a particular product exists and do a search, say "2001 A Space Odyssey Models" chances are I won't know since a lot of models are not displayed. On the bookmarked site it showed me some magnificent, paper models I didn't know existed and on the app I had to type the specific model in the search box to see the same paper models. I was surprised how many distributers there were of the paper models. As a sci-fi model collector the Ebay app would have left me in the dark. I simply am not going to use the app."
Buyers also complained the eBay app was no longer sending them notifications. "Use to be great, now I miss most of the items in my watch list or items I've lost bids on because it doesn't notify of listings ending anymore. No notifications at all anymore even though all are turned on and enabled. Needs fixed!"
This is a case where no dedicated app may be better than a poorly functioning app.
eBay is advising on the Windows App Store: "Starting September 30th, the eBay App for Windows will no longer be available. You can still shop on eBay by visiting us at www.ebay.com from your browser."