|Mon Jan 18 2016 14:48:52|
eBay Unprepared for One Key USPS Rate Change
By: Ina Steiner
Shipping packages via USPS got more expensive yesterday (January 17), but there was good news for online sellers who ship packages weighing between 13 oz. and 15.99 oz. However, eBay's system has not updated those particular rates for sellers using its shipping labels to print postage.
The USPS is now extending First Class Package Service (FCPS) beyond the previous 13-ounce limit to 15.99, resulting in savings for shippers.
But sellers are unable to get those rates to print on eBay for FCPS items above 13 ounces.
The good news - someone from the shipping team acknowledged the problem on Sunday on eBay's Technical Issues board
. ("Thanks for the info. We are looking into the issue and will push a fix as soon as possible.")
The bad news - the problem has yet to be fixed as of Monday afternoon.
Sellers also reported the problem on the eBay Selling board
. When the problem still hadn't been fixed on Monday, a seller suggested his colleagues try an independent online postage provider, "Open a free account with Stamps.com for eBay sellers. (double check entries when opening the acct, for eBay) Then you can print labels correct and for the pricing on 1st class."
How are you coping with the changes that went into effect yesterday on online marketplaces, USPS, and through postage providers?
(Also worth mentioning, Ecommerce EKG reports have come in from sellers having problems with vendors who sync up with eBay including GoDaddy and Aftership - we haven't been able to track down this problem - let us know what you're seeing via Ecommerce EKG