|Sun Aug 16 2015 21:56:07|
Amazon and eBay Corporate Cultures Impact Online Sellers
By: Ina Steiner
Before you get too mad at the Amazon employee who can't get your seller-account suspension lifted, take a look at this article from today's New York Times
. It could be that the person you are fuming at may him or herself be held up to unreasonably high standards.
The article paints Amazon as a demanding employer that perhaps goes too far, with workers expected to work long hours under difficult conditions.
Online sellers who run into performance issues at Amazon (or eBay) because of a personal crisis may take note of this line from the newspaper article: "Some (Amazon) workers who suffered from cancer, miscarriages and other personal crises said they had been evaluated unfairly or edged out rather than given time to recover." (Update: Amazon CEO Jeff Bezos defended his company in response to the article, says Geekwire).
Working in retail is tough, probably a lot tougher than working at a high-tech company. Amazon third-party merchants must also work all hours, including weekends and holidays.
One gets the sense that managers at eBay have life a lot different than their Amazon peers.
We'd love to hear what online sellers think about the corporate culture at Amazon after reading about the harsh conditions described by former employees - and how they think that compares with the corporate culture at eBay.
Many have noted that eBay has copied Amazon in many regards. Now that some of the secrets of Amazon's management style have been revealed, will eBay be tempted to copy them as well? And if so, will it trickle down to how eBay treats sellers?