|Mon June 15 2015 13:09:38|
eBay Shipping Down, Sellers Unable to Print Shipping Labels
By: Ina Steiner
eBay shipping is down, leaving sellers unable to print shipping labels. Reports came in through Ecommerce EKG
, and there are multiple threads on the eBay boards.
One seller wrote they believed eBay should receive "defects" - a reference to the defects eBay gives sellers when they
run into problems. The seller pointed out
that eBay's technical issue could lead to delays that might result in sellers getting defects - "Well you still have to have these shipped out within your time parameters. Or its all your fault that nothing gets out."
On another thread
, a seller said eBay should make buyers aware of the problem "so the buyers don't blame sellers!" eBay has a systems announcement board
, but rarely uses it to report technical issues.
Compounding the issue for one seller, "Cannot locate any customer service people anywhere on eBay to help."