|Tue Mar 24 2015 00:07:33|
Help I'm Being Taken to Court, Says eBay Seller
By: Ina Steiner
A plea from an eBay seller got our attention this week - "Help I'm being taken to court." The UK seller explained on the eBay UK discussion board
she had sold a Tiffany bracelet given her by her ex-husband. The buyer initially didn't want to pay for the item because the seller had no receipt. She only paid when eBay got involved, and now, over 6 months later, the buyer is claiming it was a fake.
"I've just received a message now saying that she's contacted eBay legal department who's advised her to go to a small claims court. How am I supp to prove that the bracelet she has is the one I sold and all the records on eBay for this transaction are no longer available," the seller asked.
The post elicited a vibrant discussion about what the seller should do, speculation about whether the item she sold was a fake ("Your ex probably gave you a fake and you sold it believing it to be genuine" said one user), and the motives of the buyer.
One tactic suggested was to contact the ex: "Whilst he may not want to help, he might well take offence to others saying he has bought a fake!!"
Another user pointed out the importance of saving listing pages and correspondence, and warned, "It is not impossible that if it does go to court, you will be presented with a fake you have never seen before. Just have good printouts of the listing and your picture if you can get them, and remember that in court you would be dealing with people who see lies and truth every day."
Did the seller make a mistake by forcing this reluctant buyer to follow through after she expressed doubts about the item's authenticity? And at this point, what would you do if you were in her shoes?