|Sun Dec 20 2015 21:34:20|
Should eBay Be Allowing Sellers to List Empty Boxes?
By: Ina Steiner
eBay is now allowing sellers to list empty boxes for branded items such as iPhone, jewelry, designer goods, a practice that had been banned, as we report in tomorrow's Newsflash.
Griff wrote last week in response to a question about eBay's policies, "Empty brand name boxes are allowed for sale on eBay."
Some shoppers want an empty box because they wish to resell their own item but have lost the box (boxes add value). But some others want an empty box because they want to sell a counterfeit good.
Griff explained the reason for the lifting of the ban: "Through improvements in our detection to catch counterfeit concerns, we will now allow the sales of these types of items now. Though, our teammates will still remove items where the seller encourages them to be used for counterfeits."
But that doesn't address another reason for having a ban: the "empty box" scam where sellers try to mislead shoppers into thinking they are buying the product, not an empty box. Judge Judy
had famously addressed a variation of that scam in one of her shows.
If eBay allows sellers to list empty boxes, it should have a way for them to do so in such a way that shoppers are clear they are not purchasing the product itself. Griff didn't provide details on how empty boxes should be listed, and we couldn't find a category for such items.
What do you think? By lifting the ban, is eBay inviting scammers? How would you list an empty product box without misleading shoppers?