|Tue Dec 1 2015 22:36:24|
What Do You Think of eBay's Advice to Holiday Shoppers?
By: Ina Steiner
eBay sent a special email to shoppers over the holiday weekend. The subject line of the missive may have raised questions about the safety of shopping on its marketplace with the line, "The eBay way: Shop with confidence."
Inside, it provided tips to receive the "best shopping experience." That advice included looking for Top Rated Sellers and filtering search results to limit items to those offering free shipping.
eBay's third tip started off well: Check the seller's return policy. That's a reasonable thing to advise shoppers to do. But then it continued:
"If the item isn't exactly what you ordered, the eBay Money Back Guarantee may be able to help."
It's fine to showcase buyer protection, but is eBay encouraging shoppers to use it in cases of buyer's remorse?
Does eBay's advice set reasonable shopper expectations? And are those the three tips you would give to family and friends asking you for advice about shopping on eBay?
You can read more in Wednesday's Newsflash, available here
, and let us know what kind of email you'd like to see eBay send shoppers during the holiday season.