|Mon Sept 8 2014 15:02:46|
eBay Experiences Shipping Label Outage, Suggests FedEx
By: Ina Steiner
Online sellers have been having problems printing shipping labels on eBay and PayPal. Today, a seller reported on the eBay discussion boards that they received the following error message:
"You can't print a USPS shipping label because we're performing maintenance. Please try again after Sep. 8, 2014 11:30:00 AM MST or print a FedEx shipping label."
Another eBay seller wrote, "This is absolutely unbelievable! They are pushing us to be the best we can be for the buyers, yet they are SCR@WING everything up on us TRS's. I'm sitting here trying to do a weekends worth of sales labels, and everything cr@ps out! Why wasn't this maintenance announced? Why do they have to do it on a Monday morning? Why not in the middle of the night?"
Sellers also discussed the issue on another eBay board. Wrote one:
"First message from Paypal said:
You can't print a shipping label because we're performing maintenance. Please try again after 9:45 AM Pacific Daylight Time.
Now it says:
You can't print a shipping label because we're performing maintenance. Please try again after 11:30 AM Pacific Daylight Time."
Readers also reported problems on the Ecommerce EKG board yesterday (Sunday), and today, sellers posted that neither PayPal Multi Order Shipping nor eBay labels were working. "Can't even ship the meager orders I got over the weekend," a seller wrote.
Another seller responded, "its a huge issue, indications are its affecting all of ebay USA."
We've just sent questions to eBay and PayPal about the nature of problem, an ETA on a fix, and what remedy eBay would provide for sellers who can't ship and get defects and risk loss of TRS status.
Last week during eBay's technical meltdown on September 3rd, there were also reports of problems with PayPal shipping labels from a reader who said, "PayPal Multi Order Shipping is SNAFU'd."
Let us know what your experiencing and any workarounds you might discover.