|Sat Oct 4 2014 16:02:25|
Griff Says Sellers Confused over Tracking and eBay Defects
By: Ina Steiner
eBay Seller Advocate Jim Griffith ("Griff") took to Facebook to clear up what he said was some confusion over shipping and tracking requirements - "are you certain you are uploading your tracking in your stated handing time? Then stop worrying," he wrote.
"Remember, every seller account is evaluated on the 20th of the month for the preceding evaluation period which ends on last day of the preceding month. For example: for a seller with a 12 month look back evaluation period, his account is evaluated on say, July 20th for the past 12 months from June to June. This 20-day window allows for an accurate reading of that seller’s verified tracking as it stood on June 30th. If the seller uploaded tracking for 100% of all packages in that June-June period, it will be shown as 100% tracking."
He's got lots more to say - you can read Griff's full post on Facebook, and we break it down in this article in Sunday's Update newsletter.
Let us know what you think of his assessment of tracking and how it impacts sellers, and share your advice on dealing with eBay's tracking requirements.